ANDERSEN HITCHES | 3302 | Weight Distribution Hitch | 2" Shank, 6" Drop, 2" B...

After reading some recommendations, I purchased this Andersen Hitch system for my NuCamp T@B 400 trailer and 2019 Ford Explorer. My overall experience with this company was not favorable. My trailer has a 4 3/8-inch size frame and the company recommended the 3302 with a universal bracket, which does not fit my trailer. Andersen neglected to verify my frame size when I contacted them to determine the proper hitch system. I discovered this issue after much frustration following installing the brackets. I contacted the company's customer service and they offered to send me the correct brackets if I paid for the replacement bracket and the shipping. They would refund my bracket cost if I returned the original universal bracket.After getting the correct brackets for the trailer, I used the system on one trip and I'm not overly impressed with its distribution capability on my vehicle and trailer combination. It still feels like there is too much weight on the rear. Plus, my trailer bounced rather severely when it hit a rough stretch of freeway. I find the sway control plate cumbersome to hook-up to the hitch, especially when sliding the pin through the hole on the hitch. When not it use, there seems to be more parts and pieces to take off the trailer compared to a standard torsion bar hitch system.Overall, this company's customer service needs improvement and make sure you ask the right questions before you buy. Do careful research on what is needed for your rig. Despite the videos the company shows on installation, I strongly recommend visiting a professional hitch dealer to make sure this product or whatever you buy properly works. You do not want to compromise safety when you are towing.