I ordered two bottles, the box and bottles were crushed upon arrival. I tried to go through the return center. What should I do to get a refund?

I didn’t have that happen to me regarding these bottles but I did have that happen for something else. I ended up calling Amazon support and then sending them a picture of it as well.

Is this still being shipped with such bad packaging that the bottle breaks in transit?

I have only ordered this one time and it came in without breaking.

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Big Tree Farms Organic Coco Aminos - Liquid Coconut Aminos, Soy-Free Sauce, Low Sodium, Soy Alternative, Gluten Free, Kosher, Warmly Umami, Marinade & Sauce, Non-GMO - Original, 32 Fl Oz (Pack of 1)

Big Tree Farms Organic Coco Aminos - Liquid Coconut Aminos, Soy-Free Sauce, Low Sodium, Soy Alternative, Gluten Free, Kosher, Warmly Umami, Marinade & Sauce, Non-GMO - Original, 32 Fl Oz (Pack of 1)

Product ID: 57917852

Details

Brand
Big Tree Farms
Flavor
Original
Item Weight
2.1 pounds
Package Information
Bottle
Specialty
GMO Free row

🌱Soy & gluten-free, Non-GMO

🥥Organic coconut nectar base

🧂50% less sodium than soy sauce

Big Tree Farms Organic Coco Aminos - Liquid Coconut Aminos, Soy-Free Sauce, Low Sodium, Soy Alternative, Gluten Free, Kosher, Warmly Umami, Marinade & Sauce, Non-GMO - Original, 32 Fl Oz (Pack of 1)

Product ID: 57917852

Details

Brand
Big Tree Farms
Flavor
Original
Item Weight
2.1 pounds
Package Information
Bottle
Specialty
GMO Free row

🌱Soy & gluten-free, Non-GMO

🥥Organic coconut nectar base

🧂50% less sodium than soy sauce

R1627

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Africa.

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Description

🥥 Elevate your dishes with the clean, crave-worthy umami alternative everyone’s talking about!

LOW SODIUM HIGH FLAVOR - Enjoy half the sodium of traditional soy sauce without sacrificing that crave-worthy savory depth.
CLEAN CONSCIOUS SEASONING - Crafted from organic coconut blossom nectar and Balinese sea salt for a pure, preservative-free umami boost.
SUSTAINABLY SOURCED IMPACT - Supports the world’s largest sustainable coconut supply chain, empowering farmers and protecting the planet.
ALLERGY FRIENDLY INCLUSIVE - Soy-free, gluten-free, kosher, and non-GMO—perfect for mindful eaters and allergy-sensitive lifestyles.
VERSATILE CULINARY ESSENTIAL - Use as a marinade, glaze, dipping sauce, or finishing drizzle to elevate everything from snacks to grilled mains.

Big Tree Farms Organic Coco Aminos is a premium, soy-free liquid seasoning made from organic coconut blossom nectar and Balinese sea salt. With half the sodium of traditional soy sauce, it delivers a warmly umami flavor that’s gluten-free, kosher, non-GMO, and free from artificial additives. Perfect for health-conscious professionals seeking a versatile, allergy-friendly soy alternative that supports sustainable farming and ethical sourcing.

Specifications

ASIN	B076YFZVFR
ASIN	B076YFZVFR
Age Range Description	Adult
Best Sellers Rank	#19,342 in Grocery & Gourmet Food ( See Top 100 in Grocery & Gourmet Food ) #3 in Coconut Sauce
Brand Name	Big Tree Farms
Container Type	Bottle
Cuisine	Asian cuisine
Customer Reviews	4.6 4.6 out of 5 stars (2,588)
Flavor	Original
Item Form	Liquid
Item Package Weight	1.09 kg
Item Weight	2.1 pounds
Manufacturer	Big Tree Farms Inc
Manufacturer	Big Tree Farms Inc
Number of Items	1
Number of Pieces	1
Package Dimensions	10.98 x 4.61 x 3.66 inches; 2.11 pounds
Package Size Name	32 Fl Oz
Part Number	HU-XI-201
Size	32 Fl Oz (Pack of 1)
Specialty	GMO Free row, Gluten Free
UPC	873204000967
UPC	873204000967
Unit Count	32 Fluid Ounces
Units	32 Fluid Ounces

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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R1627

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Africa.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

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1 month ago

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