Could I switch the top level straps to the bottom?

I do not believe that the stand would be functional with the straps reversed in order. The design is such that as designed the top straps are much stronger ( rated to hold over 100#) than the bottom solid vinyl sheet(rated to hold 21#). The top straps are also much longer. If you’d reverse then, the stand would not be very functional. If it worked at all, I’m sure you would not be happy with the result.

How can we order replacement parts? I can't assemble a rack because I lost the bag of parts that came with it in my move.

Hi! I am guessing contact the manufacturer.

How can we contact the manufacturer to request replacement parts? I can’t find a way to contact them anywhere

Amazon will contact them for you. The company is in China.

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SONGMICS Luggage Rack, Folding Suitcase Stand with Storage Shelf, for Guest Room, Hotel, Bedroom, Heavy-Duty, Holds up to 131 lb, Chestnut Brown URLR007R01

SONGMICS Luggage Rack, Folding Suitcase Stand with Storage Shelf, for Guest Room, Hotel, Bedroom, Heavy-Duty, Holds up to 131 lb, Chestnut Brown URLR007R01

Product ID: 576234222

Details

Brand
SONGMICS
Colour
Chestnut Brown
Item Weight
2.3 Kilograms
Item dimensions L x W x H
67 x 47 x 51.1
Material
Bamboo

📏Wider 18.5” surface fits large suitcases

🧳Supports up to 131 lb total load

🪵Natural bamboo frame

Description

🧳 Elevate your travel game with style and strength!

QUICK SIMPLE SETUP - Tool-included assembly with minimal screws—get it ready in minutes, no hassle.
SPACIOUS VERSATILE - Wider 18.5” platform fits 24”-28” suitcases comfortably, ideal for any guest or traveler.
ROBUST BAMBOO STRENGTH - Heavy-duty bamboo frame supports up to 131 lb, combining durability with eco-chic style.
SMART STORAGE SOLUTION - Lower shelf keeps shoes or essentials off the floor, maintaining a clutter-free space.
EFFORTLESS PACKING ELEVATED - Keeps your suitcase at the perfect height—no more bending or back strain.

The SONGMICS Luggage Rack is a foldable, heavy-duty bamboo stand designed for guest rooms, hotels, or bedrooms. Measuring 26.4”L x 18.5”W x 20.1”H, it supports up to 131 lb total load with a wide surface that fits most large suitcases. Featuring a convenient lower shelf for extra storage and easy assembly with included tools, it combines functionality with a sleek chestnut brown finish to enhance any space.

Specifications

ASIN	B0B8Z4CKZ6
Base Type	Leg
Brand Name	SONGMICS
Colour	Chestnut Brown
Customer Reviews	4.4 4.4 out of 5 stars (402)
Finish Type	Natural Bamboo
Global Trade Identification Number	00194343121789
Is Assembly Required?	Yes
Item Dimensions	67 x 47 x 51.1 Centimeters
Item Shape	Rectangular
Item Weight	2.3 Kilograms
Load Capacity	131 lb
Manufacturer	SONGMICS
Material Type	Bamboo
Model Number	URLR007R01
Number of Levels	1
Part Number	URLR007R01
Special Features	Wide design, extra storage, and easy assembly
UPC	194343121789

Common Questions

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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