Why is my unicorn refusing to do anything but sleep?

All GigaPets want to sleep from 9:30 pm to 7:30 am. It will not do anything else during those hours. Check the clock on your GigaPet. If you are an early bird or a night owl, you can always reset/adjust the clock to fit better with your daily schedule — I did this and it works great!

Why does my Unicorn not have any sound? I made sure it was not on mute.

Not sure. When my daughter has her sound turned on, there are only. Couple sound effects though. Maybe contact the seller and see if they'll replace yours.

Is there a reset button on your model? If so, where is it located? Thank you!

I’ve found better luck with taking out the battery, then hitting the reset button on the back and then putting the battery back in and that finally brought me to the reset screen

Can you see the screen

Yes you can, not blurry at all! Just like the old one, just black and Gray

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Description

👾 Unlock Legendary Fun with Every Tap!

ON THE GO MAGIC - Compact keychain design means your cryptid companion is always by your side, wherever you roam.
FOMO FREE PET CARE - Pets don’t die, they run away—giving you a second chance to reconnect and keep the fun alive daily.
NEXT GEN NOSTALGIA - A 90’s classic revamped with modern interactive care—feed, train, and vet your pet responsibly.
TRIPLE THE CRYPTID FUN - Start with Bigfoot, unlock Nessie & Mothman—three legendary pets in one sleek device.
ENDLESS MINI GAME ADVENTURES - 13 unique mini games including bowling and dodging submarines keep engagement sky-high.

Giga Pets Cryptids is a portable interactive digital pet device featuring three mythical creatures—Bigfoot, Mothman, and Loch Ness Monster. Designed for kids 5+, it combines nostalgic 90’s gameplay with modern features like 7 evolutions, 13 mini games, and a unique pet care system where pets run away instead of dying, encouraging daily engagement. Its keychain form factor ensures fun and companionship on the go.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.