Hydeline Dillon Top Grain Leather Ottoman, Raisin Brown

We had a terrific experience with this purchase. Both from Hydeline the manufacturer, and from Metropolitan, the delivery service that brought it to our home. The "white glove" delivery that it came with meant they brought it inside our house, placed it in the room we wanted, unwrapped it, attached the cushions (the back ones remain in place with velcro) and took away the box, wrappings etc in the space of about 8 minutes. This was in full pandemic mode so the delivery folks wore masks and even shoe covers. The hardest part was waiting for the sofa to arrive - it took a few weeks - but it was completely worth it.It's big, 96 inches wide but now it's possible to stretch out and have a nap on a Sunday afternoon. It's comfy - soft in all the right places, but substantial and easy to get in and out of. We expect this to last 20+ years and it fits great with our Arts and Crafts style decor, really ties the room together. I think it's very reasonable for the price and quality.Yessi at Metropolitan was very kind, organized and efficient. She double checked my phone number and read it back to me, she kept me posted on the delivery date/time as it was pushed back once (due to Covid tying everything up). Johanna at Hyline was persistent in reaching me and when we connected she gave me Metropolitan's direct number in case I had further questions. That was very helpful since once I ordered the transaction with them was complete - but she wanted me to get the best and latest information from their delivery partner.I was really a good experience all around. I highly recommend this for the product and especially the customer service - which can be hard to come by these days.

I’m glad I took a chance on this furniture. It’s beautiful and worth the investment. We are a tall family and this is awesome for our long legs! Highly recommend.No pooling like the previous reviews claim. My furniture is perfect. Very communicative delivery company and seller. Will buy again from them.

I could not be more PLEASED with this purchase!This furniture is beautiful, well made, and made of the finest leather.It was delivered in a timely manner by two gentlemen who brought it in the house, put the legs on it, and then professionally packed everything up before leaving.I highly recommend this product, and this seller and I WILL BUY FROM THEM AGAIN!

Just bought this sofa from Hydeline Furniture on Amazon. We were somewhat reluctant to purchase a sofa, sight unseen, without being able to sit on it and check it out physically before making the purchase. However, now that we went ahead and bought it, and have it, we are very happy with the purchase. Sofa seems to be very solid, high quality. Leather is soft and rich in color. Cushions are a bit firm, but yet very comfortable. Delivery was very fast; I received the sofa w/in 2 weeks of ordering it. Tony at Hydeline was very helpful with answering my multitude of questions about the leather quality. In a nutshell, we are very happy with this sofa and would likely purchase from Hydeline again in the future should I need more furniture.

I'm on 20 months of very heavy use of this couch. Definitely the best piece of furniture I've ever owned. It's firm, yet the cushions have just the right amount of give to be very comfortable. Hydeline customer service told me they sell replacement cushions, so I plan to buy new cushions as needed and keep this forever.

I have barely sat on this thing There is zero cause for this type of total failure. This is a joke me three dogs no life what so ever. Bezo' s you really have to gouge a retired school teacher, on a fixed income? Pitiful as is this piece of crap c.ouch

Delivery was great, but the receipt shows this is a Chatsworth sofa not Dillon. I had asked Hydraline directly if they are the same prior to purchasing because I had found the Chatsworth on another site for $400 less and they said there was no affiliation. This sofa is not very comfortable. It seems to be missing the down feather layer. I wish I could compare. It does look great though.

I was very nervous buying a sofa and chair on line without even sitting in it or knowing how the leather feels. Can't begin to tell you how happy I am with my purchase. Not only was it delivered in a week by some super delivery people, but it is everything I wanted. Sofa and chair are so comfortable and the leather is soft . Would I buy it again, in a heart beat. If you are looking for some furniture that's not going to break the bank and look and feel expensive, this is a definite must.