Shark AI Ultra 2-in-1 Robot Vacuum & Mop with Sonic Mopping, Matrix Clean, Home Mapping, HEPA Bagless Self Empty Base and 2 Microfiber Mopping Pads

This is my first time using a robot vacuum. I went with Shark because I looove their other cleaning machines that I have owned. I'm impressed with this vacuum. It was very easy to set up using the app. After setup, the first thing you do is to let it map your home. The trick is to move items that can be moved out of its way so it can get a good map of your rooms. While its mapping a room, I move chairs out of that room to another until it's done mapping then I put them back. It does a decent job of creating a map of your home, and you can let it do it again just in case you're not pleased with its rendering. While mapping, it is not cleaning so bear that in mind. After it delivers the map to your home, you then move on to labeling each room by dragging a square over each area which tells the vacuum the boundaries of that room. This is great for if you later want to send the vacuum to clean a particular room and not the whole house. For places where I have two rooms in one like my kitchen and dining, I separate the two rooms while labeling rooms on the map because sometimes I want only the kitchen vacuumed and not the dining room. I watch where the vacuum goes to begin its vacuuming just to check if the boundary I created in the map is where I want it. I can go in and adjust it in the map by dragging the square for that room to change it. Make sure your squares connect to the square of the adjoining room because in areas where you do not have a square covering in the map, the vacuum will not go there. All that aside, you can opt to do a regular single-pass vacuuming or a more robust matrix vacuuming where the robot goes horizontal and vertical so every area is cleaned twice. Its suction isn't bad. I still see little things on the carpet that it misses. It does a great job with corners for its round shape. You can also take it to a spot you want it to clean instead of the whole room. You can also use the map to block out areas you do not ever want it to clean. I have a large home and it saves me so much time keeping the floors and carpet clean. You can schedule it to vacuum whenever you like. Doing it maybe 4 times a week helps a lot and keeps debris down. Sometimes when it goes to unload the debris it gets stuck and you have to manually clear the chute and empty the canister in the garbage instead. That's not a deal breaker for me. It's not too quiet but I don't mind it as it lets me know it is working. My dogs find it fascinating at first, they were a bit scared, but after a little while, they just ignore it as its doing its thing. I find no real issues with this vacuum, it's electronic and may glitch at times, like going to the wrong room, but I just simply cancel it and start again and it works. I highly recommend this.

المنتج جيد ولكن الكهرباء 110 البرنامج لا يعمل في المملكة العربية السعودية

El equipo presentó una falla y tanto Amazon y shark respondieron con la garantía.

It's a great vacuum/floor cleaner. Does exactly what's it's supposed to do and does it well. The app, however, is a real waste of time. It's annoying having to always sign in, and super annoying navigating it. I don't need that much organization in my life. Appliances really don't need apps! What's next? A push broom with an app?? Would give it a 5 star if the app was easy to use, but it's just not. Not time saving, not logical and certainly not practical. It's just not. What I do think is exceptional on this machine is, the 'non tangle' brush and that the machine stops if it picks up something that will damage it. In question was a 'tack' it picked up and it shut down immediately. Love this feature. As for the floor cleaning option, it washes well, but I hate to clean any machine, so I will just use it for vacuuming as the dust bin is so easy to empty, and cleaning the washing liquid out of the washing component is not my kind of fun. Worth the $$ to me, but I should have got the model that just vacuums, and saved a few bucks.

I’m so sad. I have a Shark regular vacuum and love it. But this thing…let’s just say that after messing around for a week trying to make it work correctly I ended up rage cleaning my whole house yesterday and nearly took the two dogs (the makers of the NEVER ENDING FUR THAT GETS EVERYWHERE) to an animal shelter. I actually think, maybe, the vacuum itself isn’t too bad, and it’s the app that makes you want to pull your hair out by the roots (but don’t because the vacuum won’t be able to find it to pick it up). The app interface is not at all intuitive. It’s really easy to rename your vacuum (so important, insert sarcasm here) but impossible to find where to tell it to mop (there’s a tiny little circle icon with an “i” in it on the top right of the app screen…like for information, but no, that’s what you press to get to the mopping settings.) And the whole app is like that. It’s just doesn’t make good sense. There’s also a looooong lag time between any input into the app and it’s interaction with the vacuum, so you spend so much time just waiting to see if what you pressed will make the vacuum do what you hoped. (Let me just save you some time here, it won’t.) The mapping of carpeted areas is abismal. You set it up manually, based on guessing where and how big your rugs are, and then you have to follow the stupid vacuum while it (painfully slowly) wanders around the house to see if you set it up correctly. And there’s no way to stop and correct it if it’s wrong. You have to send it back to the base and start COMPLETELY OVER. I was only trying to do about 1,200 sf and it took hours and I never did get it even close to right. This unit advertised it had a 60 day capacity in the base unit. Umm..nope. Not even close. I’m VERY clean. Probably ocd. So this little jerk was starting with a clean house. And it didn’t even take two weeks until I had to clean the base unit. The water tank holds about half a cup. I never got the thing to mop my whole house, but I think it maybe cleaned 200 sf (granted, it did clean some of that area three or four times…who knows why) before I had to refill it and then instead of continuing with its job it went back to the base and told me it had “accomplished its mission”. There are more things I would like to complain about, regarding this waste of time, money and energy, but I can feel my blood pressure rising so I will stop here. I have returned it and am on the hunt for a robot mop/vacuum that just does what the ads promise. Please let me know if you’ve found one.