I got this part intalled in when I purchased it in febrary and it just failed. How do I get a replacement under the warranty?

Reach out to both manufacturer and seller, explain what has happened. If the manufacturers warranty is still valid they will replace. If not seller might replace.

i had a certified mercedes shop install it and 2 week later it stopped working when it was 7 days outside of the warranty. what can i do? help!

Hi, so sorry to hear about your experience with our product. Please let me know your order ID so we can contact you for the warranty.

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Description

🚗 Elevate your drive with flawless window control — because your Mercedes deserves the best!

BUILT TO LAST - Crafted from premium high-quality plastic that resists wear, oxidation, and rust for long-term reliability.
DEDICATED SUPPORT - Responsive customer service ready to assist within 24 hours, ensuring your satisfaction.
EFFORTLESS CONTROL - Master power window switch designed for smooth, responsive operation on the driver’s side.
RISK FREE PURCHASE - Enjoy peace of mind with a full 365-day free replacement warranty for any product issues.
SEAMLESS COMPATIBILITY - Engineered specifically for Mercedes Benz W204 & W212 models, ensuring perfect fit and flawless integration.

The NOVAPARTS Front Left Door Master Window Control Switch is a precision-engineered replacement part compatible with multiple Mercedes Benz W204 and W212 models (2008-2013). Made from durable, abrasion and oxidation-resistant plastic, it guarantees long-lasting performance and a premium feel. Backed by a 365-day free replacement warranty and responsive customer support, this switch ensures seamless, reliable control of your driver-side windows.

Specifications

Operation Mode	Power
Contact Type	Normally Open
Connector Type	Pin
Brand	NOVAPARTS
Terminal	Pin
Item dimensions L x W x H	2.76 x 3.15 x 7.09 inches
Circuit Type	3-way
Mounting Type	Window Mount
Contact Material	Plastic
International Protection Rating	IP54
Number of Positions	2
Control Method	App
Connectivity Protocol	Wi-Fi
Color	Black
Unit Count	1 Count
Number of Items	1
Global Trade Identification Number	06243938924190
Manufacturer	Yupin Auto Parts Co.; Ltd.
Model	Door Window Switch
Item Weight	0.01 ounces
Product Dimensions	2.76 x 3.15 x 7.09 inches
Item model number	2049055302
Is Discontinued By Manufacturer	No
Manufacturer Part Number	USB-KD-270-4
OEM Part Number	204-905-53-02-9107, 204-870-01-51, 204-870-34-58-9107, 212-820-82-10-9107
Voltage	12 Volts

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.