AGARO Regal Electric Rice Cooker, 3 Liters Ceramic Inner Bowl, Cooks Up to 600 Gms Raw Rice, SS Steamer, Preset Cooking Functions, Preset Timer, Keep Warm Function, LED Display, Black

Grain to grain fine cooking and in a proper manner. Really amazing product.

Good product, makes cooking easy and convenient for new mothers and working ladies. I need to mention a few points. After two months of use, the cooker suddenly stopped working, but since it was under warranty, the company replaced it with a new one after a single call. Thanks to Agaro customer care for the quick response, and special thanks to Payal Ghosh, who was looking into the matter.

I would like to sincerely appreciate the outstanding support provided by Agaro Representative Anusmita. She was extremely prompt, professional, and ensured my replacement request was handled on a fast‑track basis. Her quick response and proactive approach made the entire process smooth and hassle‑free. Thank you, Anusmita, for your excellent service — truly a great example of customer care done right!

I purchased the Agaro Regal Rice Cooker in 2024. It worked fine for about one and a half years, and then suddenly started showing an “E2” error and stopped functioning. Now, products can fail - that’s understandable. What is not acceptable is what follows. Agaro’s idea of “customer support” appears to be a WhatsApp number that doesn’t respond, and a form where you submit your details and are told to wait 3–5 business days just for a reply. Not a resolution - just an acknowledgement. Even that, in my case, never came. It makes you wonder what exactly those 3–5 business days are used for. And if you happen to live in a tier-2 city, you might as well not expect any support at all. There is no visible service network, no escalation, and no accountability. Once the product stops working, so does the company’s presence. I’ve been using rice cookers for nearly 20 years, especially from brands like Panasonic. Those products may not look as “fancy”, but they last for years and, more importantly, the companies stand behind them. In 15–17 years, I’ve replaced maybe two units - not because of sudden failures, but normal wear. This one didn’t even make it to two years. So yes, the product works - until it doesn’t. After that, you are completely on your own. Choose accordingly.

Quality of product is good, had issue with product but got replaced with new one. As of now, no issues. Agaro service is really good. I had previous +ve experience.