Breez Max Smart WiFi Thermostat for Mini-Split, Window, Portable AC (Black)

I purchased this device to control a Mitsubishi mini split located at a lake house. The unit is a small plastic cube with a LCD face used to show the settings and current conditions. This device was not out of place sitting on an end table in our living room. The device came with all of the items needed for setup including a stand, wall transformer and cord. The box contained clear instructions on how to set up the Breez Max including download locations for their online app which is available in both IOS and Android. The booklet provided pictures of what to expect using their app during setup and clearly walked you through the process. I found the setup extremely simple and straightforward. The total time for me from start to finish was approximately 2 to 3 minutes including the creation of a free online account and the syncing of my existing hand-held controller. Once the device was connected to the mini split, I was able to use all the functions from my hand-held controller through the app. I found that the app's (Android) connection to the mini split for making changes was practically instantaneous. The app provides many features such as max and min temperature ranges, geo-fencing which allows the mini split to turn down/up its temperature if you leave or return to a user defined radius thus saving in heating/cooling costs. I did call technical support on whether the single system can work with two or more accounts (yes it can) and was walked through how to share access across accounts. Technical Support quickly answered my chat request and then offered to call me directly to provide me with information. So far I am very pleased with the device and the value for the money it provides. I had previously received a quote for the installation of a Mitsubishi wifi controller which was 6X higher than the Breez Max's cost.

I've been using 3 Cielo Breez Eco units with our Mitsubishi splits. I purchased these to operate the splits remotely, as the cost of Mitsubishi's OEM Kumo Cloud device was extremely expensive per split. I came across the Cielo Breez Max while searching for an alternative to the Kumo Cloud controller. The Cielo Breez Eco worked extremely well for the year and a half that I'd owned them. However, we had a problem with one of the splits making a lot of noise (two pitches coming from the unit when the unit was running), and the owner of the company that installed the system came to the house to evaluate the issue. I'd shown him the Cielo Breez Eco and the app, and he was thoroughly impressed and told me that he'd take the information about the Cielo products back to the shop and recommend it to his customers (a lot of his customers are elderly and on a fixed income, and he stated that they couldn't afford the Kumo controller, in addition to the fact that they were technically challenged). He had one of his technicians come to the house to repair the unit, which turned out to be a controller board that wasn't getting enough power to run the fan and the motor, which was causing the dual pitched noise. After replacing the control board, and when using the Cielo app to test out the repair, it was noticed that only one side (right) of the set of louvers were actually being controlled with the swing feature, which concerned him (and me!). After the technician left, I immediately contacted Cielo Tech Support regarding this problem. The tech support representative explained to me that on some mini split units, only one side would be controlled by the Cielo Breez Eco with the app (as some splits only have one set of louvers), and that to get those to work properly, it was advised that I purchase their Cielo Breez Max item, as it has additional features that the Cielo Breez Eco wasn't designed with. Wanting to be able to have a better functioning split, I went ahead and ordered one Cielo Breez Max device through Amazon in order to install it and test it. The Cielo Breez Max arrived promptly and I installed it and ran it through the evaluation process. (NOTE: Following the instructions to pair the Mitsubishi remote with the Breez Max, it still did not control both sets of louvers. But, since I'd had the Breez Eco devices in the past, I knew that I could call Cielo's tech support and they'd get me up and running.) Working with a Cielo tech support technician, they have access to my Breez Max device, and he went through a couple of remote control models and was able to get me up and running perfectly in no time! It's great to be able to have both sets of louvers (when selecting the SWING feature) working! Plus, after working with him, he gave me a discount code through Cielo to purchase the 2 additional Cielo Breez Max units to pair with my additional 2 mini splits. After receiving the 2 new Cielo Breez Max units from Cielo, I installed them and again contacted Cielo's tech support to have the technician get the proper model selected for the splits so that they all had the proper settings to control the swing feature on the splits. We're up and running with all the splits working as they should. As a point of interest, which I did not know, when finishing up with the latest technician, I was a bit concerned about the fan speed not coming on immediately upon initiating the heat mode. He had me select the cool feature, and the fan speed came on immediately and responded when changing the fan speed and swing feature between the different levels. He then had me select the heat mode; it didn't come on immediately. However, at this point, the technician explained that this was normal, as the outside unit takes a bit to heat up, and when it does reach the proper heating temperature, the fans will then actuate and start blowing as they are programmed to do, which they did. His description and explanation alleviated any anxiety on my part and reassured me that everything was working as it should. An important feature to anyone having multiple split units is ensuring that ALL units are in the same selected mode (heating, cooling, and dry modes - "a multi-zone mini-split system can only function in either cooling or heating mode at any given time, but not both simultaneously, as they have the same refrigerant flow. This limitation often leads to mode conflicts when one unit is set to heat while others are operating in cool mode or vice versa" so as not to damage the main unit). The Cielo Breez Max has a feature called "Multi-Zone Mini-Split Control" where you can create a setting to ensure all devices are switched to the same mode when turning on one unit to avoid damaging the system. I am thoroughly pleased with my purchase of the Cielo Breez Max | ENERGY STAR CERTIFIED Smart AC Controller | WiFi Thermostat for Mini-Split, Window, Portable ACs/Heat Pumps. It's nice to have an item work the way it's advertised to, and it has a user friendly interface, compared to looking at the OEM remote and trying to figure it out with all the different symbols, features, and having to slide the keyboard cover up and down to select and change to different modes and settings. And, primarily the feature to control your splits remotely through Wi-Fi connections when away from your property (which is why I initially purchased my Cielo products) is the main reason I purchased the product(s). I am totally satisfied with my purchase(s) of my Cielo products, namely the Cielo Breez Max. And Cielo's technical support is top notch. The technicians that I've worked with are professional and very knowledgeable. And, I like the fact that they are very concerned with how their service to you was, as they follow up any contact with them to ensure your product is working properly and to see if you're having any other problems! The Cielo Breez Max is a great product, and I most highly recommend this item, along with their other fine products!

Wow I purchased two for different rooms Daikin mini splits. Very easy to connect with the AC and remote controls. I had little issue controlling on/off, tech support was wonderful and quick and capable and helped me remotely to solve my problem. I am soooooo impressed with the product and service. You all should buy this, wholeheartedly!!!!!

So far, it does work. I installed it in my RV with a Houghton heatpump. It was fairly easy to connect and configure. The automatic configuration using the Houghton remote failed, but I was able to search for it using the manufacturer and model. The network connection was painless, as well. I left the device laying directly under the heatpump, with a wifi camera to make sure it's working, and then left. I'm several miles away, and was watching the camera while turning the heatpump off. It took two tries, but it did work the second time. So, after giving it a minute to pump down, I turned the heatpump back on. So far, so good. I attribute a few of the glitches to the Houghton heat pump. But, I do wish the device would give a longer signal. I can see the light from the Cielo device in the reflection of the heatpump display. It only lasts for a fraction of a second, which is why I believe the first test failed. But, again, it did work the second time. Some devices just need the signal to be transmitted a bit longer. Overall, I'm happy with the device. It will save me $10-20 per trips to/from the RV - almost paying for itself in a few weeks.

Our bedroom minisplit temperature control was all over the place and seldom reflected what the rooms actual temperature was. It could be 5 degrees below the setpoint and it would keep blowing cold air. With this unit in what they call Comfy mode, it transfers the control from the minisplits sensor to the thermostat. Now the unit actually controls to the temperature band we set and the room stays so much more comfortable. And it also stops the energy waste we were getting. I did need to call their support line to figure out the comfy mode but they answered quickly and walked me thru the process quick and easy. Highly recommended! Update: We were so satisfied with the first Breez Max that we added 2 more so each mini has one now. We did see an unusual control behavior that required a call to the support team. Turned out to be a bug in the app but they had it fixed and an update available on the Play Store within 24 hours. You will be hard pressed to find a more responsive and competent support team for any electronic product. Also for anyone using Home Assistant, the Cielo integration works very well with these.

Hi folks, this is long, but if you want good info, this is for you. Just an honest review, with hope it helps other cost and environmentally conscious consumers, and hope it may assist those with less mobilty. I am not paid for this review. Writing reviews is really not my thing, I am old school and more word of mouth. But, the Cielo company has more than EARNED this review. I am HIGHLY IMPRESSED with Cielo employees, products, and their customer service. And, I am not at all easy to impress. 1) Cielo ANSWERS their PHONES in a timely manner! And, they truly will call you back! There may be a slight delay, while they work on your issues, but they have always called back. It’s okay for for you ring them too, and they will courteously update you of the progress. 2) Customer Service is EXCELLENT! I have never had any issues with CS, they have always been real and professional. But remember the customer needs to be polite and civil too. Dont be a lame bully! 3) Cielo seriously backs their products! Cielo will WORK HARD to resolve any issues, and take CARE of their CUSTOMERS. 4) Cielo is an up and coming technology & CUSTOMER FOCUSED company achieving numerous AWARDS. 5) Cielo products I own have helped me SAVE water, electricity, and will turn on/off in Comfy Mode and that rests & cools the cooler motor too. Saves me from getting up & down, for remote or on/off human operation, all while providing steady comfort. (I can barely walk sometimes, this is critical to be able to link the Cielo Breeze MAX to Amazon Echo and be able to control on/off by VOICE. My cooler is really basic, so I can only do on/off by voice. But, if you own a more advanced cooler & remote you can call Cielo and ask what yours may be able to do.) From someone who can barely stand at times in excruciating pain, or barely lift my arms, this Cielo Breeze MAX, VOICE CONTROL is VERY IMPORTANT for those with less mobility. 6) Folks, Cielo GETS IT. Cielo understands good solid professional customer service & business! You know that thing, consumers are so sick and tired and frustrated about when dealing with other companies. Long call waits, being brushed aside or even hung up on. Not even trying to resolve your issue. And then your lunch hour is up, nothing resolved. I have not come anywhere close to any of those negative issues stated above with Cielo. Cielo understands customer service! Here is my real life experiences with Cielo… Having spoken with numerous employees at Cielo from CS reps to a supervisor and manager, no where did the service ever falter, as it has been excellent at all levels. At first, my cooler was not on their list. So when I contacted them, it took a few days, but the techs were able to add it to their system, and it has worked with this cooler ever since. (Thanks Cielo!). Cielo has also asked me for photos of my remote control etc., and I was pleased to assist. We as a team (Yeah, Cielo & customer, that’s cool!) were able to provide the Cielo Breeze capability to more coolers that consumers own. So don’t hesitate to give Cielo a call, if you don’t see your cooler, split AC, etc. on their list. Be a teammate and help others get access to these great products, and make the call. Cielo is very CUSTOMER FOCUSED, so If you ever have any issues with your product, call them. Again, I have made a prep list of questions prior to the call, so I can be focused and precise, then called about the product functions. Cielo reps were patient with my questions, and they clearly explained some of the functions don’t work with my real basic cooler. They also shared with me ways to better utilize the Cielo Breeze MAX Comfy mode & schedules. If needed, they went over somethings multiple times, because I am one of those, that one answer may trigger another needed applicable question. Heck, even when I was ready to buy, they assisted me with where they thought I could buy it at a lower price, even though their website did have a sale. They referred me to Amazon. What a great company! They did not try and suck me into a higher dollar purchase. Team work, gotta love it! The bottom line folks, from what I have experienced Cielo is a solid professional company! You can even have a giggle with the CS reps, yeah they are real! (Not Ai). I have been monitoring the comapny their products, and hope to purchase more Cielo products in the future. BUY CIELO PRODUCTS with CONFIDENCE! Do you think they will hire me after this? Hope you’re giggling, but most of all I hope this helps someone, and SAVE consumers $$$. Also hope it helps lighten the electrical grid load. Whew! Environmental changes are real!

Delivery was great. Great sale price. Like an Ecobee for a mini-split. Touchscreen control for when you’re home, WiFi notifications are handy, and ability to change heat/cool/auto mode, temperature, and monitor remotely is just awesome for when you’re away. Mounting options are great. Lets me stow my Daikin remote and not worry about batteries. Should come standard with all mini-splits. Highly recommend.

We have a total of five mini-splits in our house, all without an app. Our installer suggested the Breez Max Smart AC Controller. Best suggestion ever. You need a controller for each mini-split and then I was thinking it was going to be a nightmare connecting the devices with mini-splits. But it was a breeze! Whoever designed the app did it with human usability at the forefront. So two items of note: 1) The primary person who installs the app and integrates with mini-splits is the number one boss. BUT they can share this connectivity with someone else who needs to create an account of their own. So I was able to easily share with my husband who can now control devices from his phone app. 2) Secondly, Cielo’s customer support is second to none. Absolutely fantastic. So, in conclusion, even though you need a separate Cielo device for each of your mini-splits, it’s worth it if you value convenience controlling them (and, not having to hunt around for the remote). Usability of the app is excellent. Plus if you get stuck, contacting customer support is painless and fruitful.

C'est un excellent appareil, qui fonctionne très bien avec l'application Cielo Home et la liaison avec Alexa. Super service à la clientèle (je n'ai jamais vu ça autant de rapidité et de compétences à la fois) pour vous aider à finaliser votre configuration personnelle en fonction de vos besoin spécifiques. Sinon, l'installation peut très bien se faire sans aide, les contrôleurs (télécommandes AC) étant détectés rapidement. Je recommande ce Breez Max sans hésiter!

Excelente producto, venía por defecto en grados Fahrenheit pero con ayuda de soporte pudimos cambiarlo en 2 min. Funciona a la perfección con mi Mirage Magnum 22

No funcionó con la configuracion qué tenia el termostato. Escribí al servicio técnico y me lo solucionaron de inmediato. La marca de mi AC ni la.conocian, me hicieron unas preguntas y lo arreglaron. La verdad no me lo esperaba. Y el servicio al cliente fue excepcional.

Nous avons acheté le Cielo Breez Max pour notre chalet en location à court terme et il répond exactement à notre besoin. Notre climatiseur mural est installé à environ 16 pieds de hauteur, ce qui rendait l'utilisation de la télécommande originale assez difficile, particulièrement pour nos voyageurs. Nous avons également eu quelques problèmes lorsque certains voyageurs réglaient la température à 16 °C, ce qui pouvait entraîner des problèmes avec l'appareil. Avec le Cielo Breez Max et son application, nous avons maintenant un accès beaucoup plus facile au contrôle du climatiseur. Nous pouvons également utiliser la fonction de verrouillage de la plage de température afin d'éviter que la température soit réglée trop basse et ainsi prévenir d'éventuels problèmes dans le futur. Le fait de pouvoir tout gérer à partir de l'application est un énorme avantage pour nous. Nous pouvons voir la température du chalet à distance et recevoir des notifications lorsqu'un changement est effectué par les voyageurs. Comme nous sommes situés à environ 2 h 30 du chalet, cette possibilité de surveiller et de contrôler le climatiseur à distance nous apporte beaucoup de tranquillité d'esprit. Cela nous permet également d'offrir un meilleur service à nos voyageurs et d'intervenir rapidement au besoin, sans avoir à être sur place. J'ai récemment contacté le service technique de Cielo pour m'aider à configurer le tout et j'ai été vraiment impressionnée par la qualité du service. Le représentant m'a aidée à configurer la télécommande, même si la mienne n'avait pas de nom ou de modèle clairement indiqué, et il m'a également aidée à configurer les paramètres que je souhaitais. Il a été extrêmement patient et professionnel tout au long de l'assistance. Comme je ne suis pas parfaitement bilingue, j'ai particulièrement apprécié qu'il prenne le temps de bien m'expliquer les choses et de s'assurer que tout fonctionnait correctement. Nous sommes très satisfaits du Cielo Breez Max. Pour une propriété en location à court terme, c'est une solution très pratique qui nous permet de mieux contrôler notre climatiseur, même lorsque nous sommes loin du chalet. Et l'excellent service à la clientèle a vraiment fait une différence dans notre expérience. Je recommande définitivement ce produit!

Appareil très simple d'utilisation , avec plein d'option avec l'application, avec un service à la clientèle super efficace et compétent.