C1 Pro Electric Scooter with Seat

I had a flat tire and was in a difficult situation, but they responded very kindly and professionally.The follow-up service was outstanding.

As of 11/20/2023 I have 192 miles on my scooter. I wanted to wait awhile before I wrote a review and share my thoughts.As you can see in my photo I am well past 60 years, (ahhh to be 60 again) anyhow it came well packaged, was easy to put together but I did have to adjust the front forks and the rear fender that was a little skewed, after that I charged it to full and went riding.This scooter is great fun to ride and I look cool on it, I've had people in cars make Uturns and chase me down to ask the important questions of, what is it, who makes it, how fast, how far and how much, so lets get down to brass tacks.I'm 220 pounds, I regularly get 20 miles between charges, I can go as fast as 18.5 mph on flat road surfaces and less depending on grade but overall not bad.I live in a city and city streets can be rough, after adjusting the rear springs and in conjuncture with the seat springs street riding is tolerable, after about 8 miles my rear starts to feel it and this winter I plan on getting a new seat. I am very grateful I purchased a scooter with rear springs.This scooter is a joy to ride. I regularly go to the grocery store and fill up my backpack plus a shopping bag that I bungee cord firmly to the basket but as you can see I put my dog in the backpack and go to the dog park, not to mention the tailgate parties before football games.What I find humourous is how many old guys like me bought scooters after watching me ride around on mine.As for going uphill, it could be a challenge, it really depends on how steep it is, I've been able to go, slowly, up long grades but at other times I just walk it up, we have numerous underpasses and those pose no problems, you just slow down a little.What I wish this scooter had,Rear view mirror.A bigger seat.A bigger basket although this one is doable.A walking function that allows the scooter to go about 1 mph as you walk it up a hill.To recap;This scooter is the best thing I've bought in a long time, it's fun to ride, it takes me everywhere, it's easy to lock up with a Ulock and it's light enough to carry up a few steps into my house where it resides in an out of the way spot.5 stars all the way.Enjoy.Update:After 615 miles the rear wheel locked up. The only way I could find to contact customer service was by email, no response so far.14 months 615 miles and for my purchase price it cost me about 45 dollars American per month.I absolutely loved this scooter but if all I get is 615 miles out of it then I'll do another update and adjust my rating accordingly.

I was excited to get the C1 Pro. I need two knees replaced and this was going to be a means of transportation for me. Putting it together was a chore for me, not because it was complicated but my knees wouldn't let me bend without pain.When I came to put the seat on, the seat post was too small in diameter for the welded shaft it was to go in. The post was 27mm and the shaft opening was 30 mm . It cannot be tightened, so the seat just swivels 360 degrees. I can't use it.I called Amazon customer service, and was told I could box it up and send it back. It is impossible to repackage it. I wrote an email to the company and no response. I now wonder about the quality of construction tolerances for the rest of the scooter. Even the box has a note on it to keep the box for 30 days. I guess they expect a lot of returns.I shouldn't have bought this , nor should you. Now I have to purchase an after market seat post to make it work. While I am at it, I'm have to get a better seat as it is uncomfortable. I still don't know how the rest of it performs.

Bought my e-scooter in Nov 2023. Then 6 months later my battery was dead. The company sent a new one "at no cost" immediately upon notification. Then in January 2025, l lost my charger in the Eaton fire in California. Again upon notification of Urbanmax customer service they offered to send me a charger "at no cost again" to me without hesitation. I have never dealt with such cordial and excellent company. I have a regular bike, 2 ebikes and my Urbanmax C1 Pro escooter. My 3 kids and 5 grandchildren all prefer to ride the Urbanmax escooter everytime we are out. We take it to parks, camping and travels as it is so convenient ta take along. Me favorite ebike/escooter anytime plus the company has an excellent customer service who prides themselves with their excellent products and services!!!

It arrived in good condition. Set up time is 15 minutes. The acceleration is very slow (which is safe) but then you can get up to 19 mph. The scooter rides very smoothly and has great suspension. It's weak going up a steep hill There's no lock mechanism on the scooter and you just need to press a button to turn it on or off which is not good if you plan on leaving it somewhere. After about 10 minutes of riding, the seat becomes uncomfortable. The seat comfort level is maybe 6 out of 10. I had to order a new seat from GoTrax ($100) which is way more comfortable. The scooter is very light weight but can hold a lot of weight. The basket is a really good size, but you'll need to buy an actual basket to set inside the existing carrier on the back. The back tail light is not in a good position if you install a basket. The more I ride the scooter, I feel it's becoming more rickety. The front steering wheel is not that secure and it seems to be moving out of line with the front wheel and I constantly have to adjust it. The battery lasts very long and you can go for many miles before having to turn around. You'll get a lot of attention and a lot of compliments riding around on this. 4 out of 5.

Updated Review - 3/20/24We worked with customer service who was very responsive once the issue was established. They promptly shipped a new battery. We replaced the inoperable one, charged the scooter, and got to riding! It works great and is exactly what we were searching for. Thank you for the excellent customer service.Updated Review - 3/6/24The scooter was fully charged and put away during the wet weather for three months. As with so many other people's scooters, it no longer charges or even turns on. The LED screen is blank and it can not be charged up using the charger. I contacted customer service and received a generic response that did not even correspond to my issue. It is junk!