LONGER RAY5 130W Laser Engraver, 20W Output CNC Laser Cutter DIY Laser Engraving Machine, Exclusive 3.5" Touch Screen for DIY, Cutting Tool for Metal Colorizing, Wood, Acrylic, Leather, Glass

This laser works great and was easy to assemble. After watching a couple of YouTube videos on how to set it up and use the software I was engraving on both wood and slate. The lightburn software is well worth the $60.00 that it cost. You get a free 30 day trial with it. The laserGBRL software works ok but it's not as fast doesn't seem to have all the capabilities of the lightburn software. But it is totally free. I would definitely recommend this laser to anyone looking to buy one.

The learning curve can be a little steep for beginners, but after a while, you'll figure out how great this machine is. Most important thing is learning a good burning software for it. I've got countless hour of time using it with Lightburn and have had zero problems. I recommend buying the program. I get lots of wows from the projects I've done on it.

At first , this laser rocked, at least in comparison to my Atomstack 5 I had upgraded from. Now fast forward 2 months later, yes that’s right, an entire two months!!! The air assist elbow snapped off while in use, the laser suddenly wouldn’t complete even the smallest job without suddenly stopping with no errors. Then the cooling fan on top of the laser suddenly locked up. And let’s not forget about the laser completely shutting off with no errors at random and what seemed like a 20w laser at first turned out to be more of a 5 watt laser after 2 months. Complete junk, and I’m utterly disappointed to say the least! Never again! Update: emailed support on their website and the rep wanted me to send a video so he could verify the noisy fan that locked up from lack of lubricant and the random. Reboot. I explained smoke came from the laser. Not impressed, again…

This is a very well made Engraver. The package, the unit came in, was very well made. The parts are identified very clearly identified so that it made assembly very easy. It only took an hour to complete. I recommend the this engraver to anyone looking for one. I am very impressed by the timely support I got when I needed. PM

I bought this after reading alot of good reviews. One review stated customer service was great and responded quickly. So far I have had no luck with customer support. I get a message saying we can't answer, we're busy call back later. I've called alot and same message. Option two, call a number in China. I thought the seller or company was USA Based; I guess not. One issue was the movement protection triggered. The machine was just homing itself and this happens. Another and biggest issue is the machine powering down. The screen goes blank and appears to reset. When moving the laser with lightburn controls the machine freezes and powers down. There were no instructions other than the assembly instructions and the ones on the usb drive. I'm trying to get it going but I doubt it's the settings. Seems like a motherboard issue. Worst thing there are no exchanges just a refund before the 30 days are up. I've always gotten purchases exchanged. Not with this one and it will take some time to get refunded. Really disappointed with the lack of customer support and return options.

I'm a newbie in lasers and have made a few projects, and also I want to work on painted canvas, leather. I was able to find longer and it works very well. I have used to create birthday gifts and Christmas gifts. I’ve also been able to create a canvas painting.

This has been a great investment. It has enough power to do a wide range of materials, including metal. It has been an endless source of fun for personalized gift projects. There are many Youtube videos with instructions for assembly and use of the software. Youtube is also a great source for project ideas. I bought it for my own enjoyment, but many Youtubers are using it for business purposes. If you are in the market for a side business, or even a full time business, this is a fine laser.

The unit operates as advertised; works very well with Lightburn; have been running it with different materials and thicknesses and has been performing well. Have been running it with an exhaust enclosure and the air blowoff assist. Only suggestions: assembly instructions are vague regarding the adjustment of drive eccentric and the alignment of the left and right rails, how even do they need to be? One improvement would be the USB connection on the top of the controller; it is too lose and can easily get bumped causing it to lose connection to my laptop; I remedied most of the looseness by fixing a wide plate to cable connector to help stabilize it.