BIRCHTREE Steel Frame Pergola Gazebo 180g PE Polyester UV-Resistant Backyard Garden Sun Shade Roof Shelter Porch Awning Retractable Slide Canopy Outdoor Grape Trellis Patio 3X2M Grey

This item was perfect for my garden as I like the sun and my husband doesn’t. This suits us both due to the canopy not being fixed. It was excellent value for money as I had seen dearer ones and they were not as sturdy. It was easy to put up with two people and I do get compliments on how great it looks.

Just put this up. Easy to put up and instructions are good. Looks good and is multifuncional. Like the shade which you can close up when not needed. Waterproof good and sturdy.

Excellent product.. very strong easily assembled.great quality and value for money

Frame seems to be fine. Canopy however isn't the best. Wind blows canopy open, the clips holding the canopy seem cheap. Canopy has unclipped 3 times and its only been assembled for 4 days. Given the height its a bit inconvenient to re clip. I contacted seller due to few screws not gripping properly and they have arranged for some extras to be sent out. Overall seller experience has been good, but unfortunately the quality isn't great. Already thinking of an alternate roofing option.

We had seen similar shades in garden centres which were 2 or 3 hundred pounds more than this one . So we decided to go for this . Package arrived earlier than expected . Assembly took a few hours , all the parts were individually wrapped and clearly marked . Nothing was damaged. It clearly stated on the boxes not to get rid of them before you were sure nothing needed to be returned . As returns are only accepted in the original boxes . So make sure you check everything first . Once in place we bolted the base plates into the paving stones . It does need to be secured as we have had a few windy days since putting it up and it needs to be stable . The only thing we found was the magnetic clip at the front which should attach to the hook when the canopy is drawn across , didn’t work that well So we attached a small metal washer to it and that works a treat . We are very happy with it . Early days But no problems so far .

Had it over a year what I actually gave you five stars - two fasteners snapped and I contacted the seller through amazon and in three days I had new clips sent to me - for what you pay which is actually not a lot really it was actually quite an expounding customer service level I definitely recommend this is great value for money and even better customer service service

I'm utterly disappointed with this pergola! Firstly, the photos are misleading as they photoshopped the legs to make them look like they are one piece when in fact they are two pieces and held together with cheap plastic. Upon opening the packaging I was shocked to discover most of the pieces either had dents & scratches - the plastic wrap covering the pieces was intact so this must have been a factory issue. Speaking of factory issues, when putting together it became apparent that some of the screws holes hadn't even been threaded so you physically couldn't screw the thing together. One of the cross beams had 3 out of the 6 holes with zero thread and as you can see from the photos, most of the holes didn't even line up properly. As previous reviews have mentioned the guide rails for the fabric cover don't line up correctly so once assembled you cant open/close the cover without it catching. I'm well versed in assembling furniture and this was an absolute pig to put together & to make it worse, once you do manage to bodge the thing together it's not sturdy at all! Honestly, for the money it really isn't acceptable and I will be amazed if it lasts for more than 3 months before either falling over or caving in on itself. I guess the old saying is true, buy cheap buy twice!

Great value good quality very pleased