Question 1

Is this camera the same as the Ring 4 doorbell?

Accepted Answer

Hello,

Thanks for asking! No, the Battery Doorbell Plus is not the same as the Ring Video Doorbell 4. Battery Doorbell Plus builds upon all the great features of Ring Video Doorbell 3. Battery Doorbell Plus includes advanced features such as improved video quality (1536 p vs. 1080 p), head-to-toe video (1:1 aspect ratio vs. 16:9), and color night vision. Learn more here: https://support.ring.com/hc/en-us/articles/13096241874580-Ring-Battery-Doorbell-Plus-Information.

If any additional information is needed regarding your Ring Battery Doorbell Plus question, please reach out to our community team. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/.

Thank you,
Nicole with Ring

Question 2

Will this offer the Pre-Roll feature?

Accepted Answer

Hello,

Thank you for asking. No, the Ring Battery Doorbell Plus does not have pre-roll. Battery Doorbell Plus is our first battery doorbell with a head-to-toe video, so you can see more of who is at your front door or the package left on your doorstep. It also has the highest HD resolution of any Ring battery doorbell yet at 1536p with color night vision, providing a crisp and clear view of everything happening at your front door. Learn more here: https://support.ring.com/hc/en-us/articles/13096241874580-Ring-Battery-Doorbell-Plus-Information.

If any additional information is needed regarding your Ring Battery Doorbell Plus question, please reach out to our community team. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/.

Thank you,
Nicole with Ring

Question 3

Does it have dual band 2.4 and 5 GHz WiFi?

Accepted Answer

Hello,

Good question. No, Ring Battery Doorbell Plus is compatible with b/g/n wifi networks operating on a frequency of 2.4 GHz. It requires a minimum upload speed of 1 Mbps, but 2.5 Mbps is recommended for optimal performance. Learn more here: https://support.ring.com/hc/en-us/articles/13096241874580-Ring-Battery-Doorbell-Plus-Information.

If any additional information is needed regarding your Ring question, please reach out to our community team. The Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another by sharing their feedback and experiences with each other. You can find it here: https://community.ring.com/.

All the best,
Nicole from Ring

Question 4

Can this fit in one of those door case accessory where no one can steal or take it? Instead of the normal mounting procedure.

Accepted Answer

You can mount it any way you want, but still needs to be accessible for one or the other to use proper the way its meant.

Dimensions	5.1 in x 2.4 in x 1.1 in (128mm x 62mm x 28mm)
Color	Satin Nickel
Video	1536 HD+ Video, Live View, Color Night Vision
Motion Detection	Advanced Motion Detection with Customizable Motion Zones
Field of View	150° horizontal, 150° vertical
Audio	Two-way audio with noise cancellation
Power	Runs on a removable, rechargeable, Quick-Release Battery Pack (included). Can be hardwired to an existing doorbell system or transformer for trickle charging (8-24 VAC, 40VA max, 50/60Hz), or can be connected to a Ring plug-in adapter. No halogen or garden-lighting transformers; no 3rd party DC transformer/power supply. Solar Charger and Plug-in adaptor accessories available.
Internet Requirements	Requires a minimum upload speed of 1 Mbps, but 2.5 Mbps is recommended for optimal performance
Connectivity	802.11 b/g/n wifi connection @ 2.4 GHz
Estimated Install Time	~5 minutes
Operating Conditions	-5°F to 122°F (-20.5°C to 50°C)
Setup Requirement	Only if wiring in: Standard doorbell system with 8-24 VAC, 40VA max, 50/60Hz doorbell transformer
Box Includes	Ring Battery Doorbell Plus Rechargeable, Quick-Release Battery Pack Satin Nickel Faceplate Corner Kit USB Charging Cable Installation Tools Setup Guide Warranty and Safety Information Security Sticker
Warranty	One-year limited warranty.
Software Security Updates	Learn more about these software security updates. If you already own a Ring device, visit Software Security Updates in Ring Control Center for information specific to your device.
Disclaimers	1Limited to 10 devices at one location. Not compatible with select features. Recordings are temporarily stored in the cloud, up to 14 days. This feature is dependent upon network connectivity and other factors. 2Your Ring videos in the cloud are stored temporarily, up to 180 days of Video Event History. Changing your video storage time will only affect videos that are recorded after you adjust your storage time setting. Check Ring Subscription Plans for more information. 3Package Alerts (available for select Ring video doorbells) work best with medium-to-large shipping boxes. Envelopes, tubes, small boxes, and food deliveries may not be detected. Make sure you have Motion Detection enabled in the Ring app. Learn more here. 4Ring Home Premium subscription required, sold separately. For customers in Illinois & Texas: Ring Smart Video Search is not available on Ring devices due to specific state legislation. Feature only available in English.

Ring Battery Doorbell Plus, Home or business security, Head-to-Toe HD+ Video, motion detection & alerts, and Two-Way Talk

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Common Questions