Explore

R624

Price includes

Import Duties and Taxes. Free shipping available

From South Africa

Service Design for Business: A Practical Guide to Optimizing the Customer Experience

3.6

0 ratings

Product ID: 50898133

Brand:

john wiley & sons inc

Add to cartR624

Spotted a better price elsewhere? Self ship it at cheapest rate!

Learn more

Easy Returns with desertcart PRO

30 day return window

Free replacements & exchanges

Hassle free one-click returns

Customer support

We’re available 24/7 to help you!

Live chat Email

About the item

undefinedA practical approach to better customer experience through service design Service Design for Business helps you transform your customer's experience and keep them engaged through the art of intentional service design. Written by the experts at Livework, this practical guide offers a tangible, effective approach for better responding to customers' needs and demands, and provides concrete strategy that can be implemented immediately. You'll learn how taking a design approach to problem solving helps foster creativity, and how to apply it to the real issues that move businesses forward. Highly visual and organized for easy navigation, this quick read is a handbook for connecting market factors to the organizational challenge of customer experience by seeing your company through the customers' eyes. Livework pioneered the service design industry, and guides organizations including Sony, the British Government, Volkswagen Procter & Gamble, the BBC, and more toward a more carefully curated customer experience. In this book, the Livework experts show you how to put service design to work in your company to solve the ongoing challenge of winning with customers. * Approach customer experience from a design perspective * See your organization through the lens of the customer * Make customer experience an organization-wide responsibility * Analyze the market factors that dovetail with customer experience design The Internet and other digital technology has brought the world to your customers' fingertips. With unprecedented choice, consumers are demanding more than just a great product the organizations coming out on top are designing and delivering experiences tailored to their customers' wants. Service Design for Business gives you the practical in and service design perspective you need to shape the way your customers view your organization.

Disclaimer: The price shown above includes all applicable taxes and fees. The information provided above is for reference purposes only. Products may go out of stock and delivery estimates may change at any time. desertcart does not validate any claims made in the product descriptions above. For additional information, please contact the manufacturer or desertcart customer service. While desertcart makes reasonable efforts to only show products available in your country, some items may be cancelled if they are prohibited for import in United Arab Emirates. For more details, please visit our Support Page.

Frequently Asked Questions About Service Design for Business: A Practical Guide to Optimizing the Customer Experience in South Africa

Where can I buy Service Design for Business: A Practical Guide to Optimizing the Customer Experience online at the best price in the South Africa?

desertcart is the best online shopping platform where you can buy Service Design for Business: A Practical Guide to Optimizing the Customer Experience from renowned brand(s). desertcart delivers the most unique and largest selection of products from across the world especially from the US, UK and India at best prices and the fastest delivery time.

Is Service Design for Business: A Practical Guide to Optimizing the Customer Experience available and ready for delivery in South Africa?

desertcart ships the Service Design for Business: A Practical Guide to Optimizing the Customer Experience to Johannesburg, Vereeniging, Pietermaritzburg, Pretoria, Durbanand more cities in South Africa. Get unlimited free shipping in 164+ countries with desertcart Plus membership. We can deliver the Service Design for Business: A Practical Guide to Optimizing the Customer Experience speedily without the hassle of shipping, customs or duties.

Does desertcart have 100% authentic Service Design for Business: A Practical Guide to Optimizing the Customer Experience online?

desertcart buys Service Design for Business: A Practical Guide to Optimizing the Customer Experience directly from the authorized agents and verifies the authenticity of all the products. We have a dedicated team who specialize in quality control and efficient delivery. We also provide a free 14 days return policy along with 24/7 customer support experience.

Is it safe to buy Service Design for Business: A Practical Guide to Optimizing the Customer Experience on desertcart?

Yes, it is absolutely safe to buy Service Design for Business: A Practical Guide to Optimizing the Customer Experience from desertcart, which is a 100% legitimate site operating in 164 countries. Since 2014, desertcart has been delivering a wide range of products to customers and fulfilling their desires. You will find several positive reviews by desertcart customers on portals like Trustpilot, etc. The website uses an HTTPS system to safeguard all customers and protect financial details and transactions done online. The company uses the latest upgraded technologies and software systems to ensure a fair and safe shopping experience for all customers. Your details are highly secure and guarded by the company using encryption and other latest softwares and technologies.