New Age Pet ECOFLEX® Dog Bunk Bed with Removable Cushions - Grey

I had been eyeing this bed for many months for my dogs. Set up was not easy, a lot of the pre-drilled holes were not aligned correctly, it took us a whole day to get it set up. When we finally did set it up, we thought it was very nice in our bedroom, however, the wood has a very strong chemical smell. We thought maybe it just needed to be aired out. Our dogs, however, hated it. They refused to sleep in it, kept us up for a whole week because they would rather sleep on the couch than on this bed. We tried everything to get them to sleep in it, but after many sleepless nights, realized it's not happening. We do not have the original packaging to return this item, and I'm very upset with this company that they refuse to accept this return without all original boxes and packaging. A waste of $500. Never again.

Way better quality than I expected! The cushions are super fluffy and the bumper pads zip off for easy washing — love that. It was ridiculously easy to put together, no tools needed, and it’s very sturdy. My doodles go right up the stairs (I added some cheap grip tape $7 from Amazon ). In the photos, my 11-year-old labradoodle claimed the top bunk while the boxer and dachshund took the bottom — and later they all switched spots because apparently every level is the best level. 😂

Even after reading all the bad reviews I went ahead and bought this because I liked the design and wanted my dogs to have a way to look out the window. The ladder pieces were completely unaligned and we had to completely redo the holes on our own. Not ideal for such an expensive purchase. 3 stars only because not much else exists like this and my dogs like it

My dogs really love this bed. But I do have some issues. Some of the parts were broken. The bed was obviously used, put sold as new I say that because there was dog care. On the bedding and some of the parts were broken and it took me so long to put it together that I wasn't able to return it in time, but it was okay. Um, they love it, nothing at a little duct. Tape and some gorilla glue couldn't handle.As long as my babies love it, it's okay.

This review comes few years after having this item . I liked this bed for my pets a lot although it is of cheap quality, I most recently contacted the manufacturer NewAge Per for replacement parts back in May 2025, I paid for the replacement to be shipped in advance since I paid I have emailed them only to get back an email error and no one answers the phone either . They stole my money and have gotten no response , do not buy this brand the pieces break and manufacture will steal and not communicate