Swan Vintage Teasmade with Alarm Clock, 600 ml

Very pleased with this machine which works well, is silent and makes perfect tea. Could also be used with coffee bags, but I have never tried those. Highly recommended if you need to wake up with a cuppa before even thinking about getting out of bed!Although the first machine to be delivered had a faulty teapot lid, the Lenox after sales service was excellent with good communication before a replacement machine was sent.

Bought this as a Birthday present for a very dear friend. On unpacking it was found to be faulty. Following instructions from a firm called Trendi it was returned via Hermes as instructed for urgent replacement on 10/11/14 and was delivered to Trendi on 13/11/14 and "left in a secure location". Nothing further heard until recently chased by me and now fortunately been told that value of machine has been credited to my card account (now 10/12/14 and card has not yet received credited amount!) On the whole the present was a great idea but totally spoiled by an evidently faulty machine that should have been discarded on quality checking before despatch from manufacturer. Having read of other faults as seen in the Reviews I will not be buying a replacement from this supplier/manufacturer.There must surely be scope here for some enterprising company to innovate a new design of Teasmade that actually is 100% efficient and works without a load of hassle and annoyance. Come on British Manufacturers! Quality is of the Essence and greatest source of repeat business.

No user instructions and I don’t know how to use the timer facility. Please provide detailed user instructions so that I can use it for the main purpose to wake up in the morning with a ready cup of tea. If I can’t do that then it is no use to me I might just as well use my kettle.

I bought the vintage teas made as I liked the look of it you cannot beat the original design and also it has a tray which is handy to put your cups ,milk etc on. So easy to use but you must make sure the teapot clicks in properly or it wont start. One tiny problem is the light is on all the time and no way of dimming it or turning it off but I have have got used to that. Makes a superb pot of tea and does exactly what is designed to do. I love it.

The first teasmade we received would not operate correctly because on the face of it there was a faulty switch. This was the one which is engaged when the teapot is placed in the machine to collect the water when it has boiled. The teasmade was returned for a refund and a new one purchased. The new one appeared to have the same fault, but I realised that the fault was that the wrong sized teapot is being supplied, it is too small and does not depress the switch when placed into the machine. We used the teapot from an older teasmade and because it is the correct size worked OK. .

I don't use the Teasmade in the bedroom. I use it in the kitchen. I use it all through the day. Just fill the chamber with water, 1 or 2 mugs. Pop a tea bag into the teapot and place in the machine. Press the button and away it goes. No need to wait for the kettle. I know that when the beeping has stopped the tea is ready to pour. Great, I love it

Bought this teasmade as a replacement for the old Swan model with 'picture frame'. It does the job perfectly well,clock works, water boils when alarm is set but the alarm sound itself is annoying (you could just have the boil function on the old model...that's enough to wake me up!)As other reviewers have said,the worst aspect of this model is the bright light...it bathes the entire room in street lamp orange and after suffering it for about a week I found that if you cut a small strip of card and slide it over the light source inbetween the clear plastic clock cover and the main body of the teasmade this reduces the light considerably...but hardly an elegant solution ...Swan listen to your customers and sort it out!!

The product is just we wanted. R.K.