The pad keeps coming off when mop inserted into bucket, why it doesn't work?

NOTE! Please have a look on instructions about how to attach pad, the three tabs-slots must be matched together, and ensure the pad firmly stuck on mop-head, so that avoid this problem!

What can I do if any accessories (include mop handle or cleaning cloth or mop-head) missed or broken?

JUST Message us if ANY issues occur! We're focus on customers' use-experience and provide long-term service for all of our products! Be free to tell us what's wrong or what you need through Your Order or go to our JOYMOOP storefront to ask us!

"Dirty" water flows into "Clean" water? —— Nope, the bucket only designs to separate "WASH" and "DRY" function!

The design that the squeezed water goes back to the "WASH" side for two reasons: 1) Keep the DRY side empty to squeeze water properly; 2) Maintain the water level in WASH side for continuous times use until customers want get the water changed.

The mop-head is difficult to go inside into bucket, why?

Fill water into WASH chamber and wet the mop firstly! The dry mop is certainly hard to insert. And it happens normally at first few times uses, please push down in some strength at beginning, also tilting mop at some angles maybe helpful.

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JOYMOOP Squeeze Flat Mop and Bucket Set - More Pads

JOYMOOP Squeeze Flat Mop and Bucket Set - More Pads

Product ID: 505157738

Details

Colour
White
Material
Stainless and
Handle material
Stainless
Handle type
Stainless
Head material
microfiber

🌀360° rotating mop head

📏Adjustable handle 26.5-60.9 in

🪣2-tank wash & dry system

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R2539

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Africa.

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Description

🧼 Clean smarter, not harder — mop like a pro with JOYMOOP!

CUSTOMIZABLE HANDLE LENGTH - Extendable stainless steel handle adapts from 26.5 to 60.9 inches for floor-to-wall cleaning.
EFFORTLESS 2 TANK CLEANING - Separate wash & dry chambers keep dirty water away for hygienic mopping.
LONG LASTING MICROFIBER PADS - 8 reusable pads with superior water absorption keep your floors spotless, replace every 1-2 months.
COMPACT CLUTTER FREE STORAGE - All components nest neatly inside the bucket, saving space in any home or office.
360 REACH NO CORNER LEFT BEHIND - Flat mop head rotates fully to clean edges, corners, and under furniture with ease.

The JOYMOOP Mop and Bucket Set features a dual-chamber bucket for separate washing and drying, a 360° rotating flat mop head for comprehensive cleaning, and an adjustable handle extending up to 60.9 inches. Designed for both wet and dry use, it includes 8 reusable microfiber pads and compact storage, making it an efficient, hygienic, and space-saving cleaning solution.

Specifications

Included components	1 Bucket, 1 Instruction Manual, 1 Mop-head with 1 Pad, 5 Mop Handle Rods, 7 Extra Pads
Item volume	5.7 Liters
Special features	Two Washing and Drying Tanks, Self-Cleaning Mop, 360° Rotation Flat Head, Adjustable Handle
Item weight	1.99 Kilograms
Unit count	1.0 Count
Brand	JOYMOOP
Manufacturer	JOYMOOP
Product Dimensions	23 x 18 x 38.5 cm; 1.99 kg
Batteries required	No

Common Questions

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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Great price for an authentic product. Fast international shipping too!

3 weeks ago

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Fantastic experience overall. Will recommend to friends and family.

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R2539

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Africa.

Secure transaction

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TrustScore 4.5 | 7,300+ reviews

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