Addis Thermo Pot Instant Thermal Hot Water Boiler Dispenser, 3.2 Litre, Stainless Steel/Black (516521)

Item purchased (5L version) from Amazon and was delivered a few days later. No information was received for dispatch or delivery but ended up on the doorstep a few days after ordering. Luckily no tea leaf had decided to re-home the item before I got it. Not good. Unpacking the item I did notice the underside rotating base was flawed as per another review but it stood flat on the work surface OK. Following the usual initial flush through it was time for tea. I've been using a water dispenser (since now gone to calculator heaven as it developed a leak after 5 years) my brew was great, I must have got used to the taste of my old dispenser but this one is so much better. Water is heated to a little under boiling point and is good for tea for my taste. Working from home during the COVID-19 lock down I drink a lot of tea during my many Zoom meetings and this thing works a treat so far. No waiting for my old dispenser to nearly boil, I can just pour the water into the mug onto the teabag and in 5 minutes I have a fine brew of Earl Grey. I've been monitoring scale build up and after a week it's pretty nominal. I did purchase a tub of citric acid power to clean it. I tried out the citric acid powder on my old faithful reserve kettle (when my old dispenser died) and it worked really well so I have few doubts as to it's suitability on this item In summary after a weeks use, operation is easy (drop the temperature before refilling for an hour) dispensing hot water without waiting for a mug boil and for me a much more natural tasting tea taste I must have forgotten. One odd thing is that the water level indicator looks like it's calibrated for a smaller capacity as when the item is filled to the max level in the boiler you can dispense a few mugs worth before you see a drop in the water level indicator. Having said that the indicator is very easy to read to give an indication of what is left in the tank. Conclusion, so far very pleased, I will update this review if needed in the future but so far so good.

I love it I had a smaller one and after photo cups you have to fill it up again but with this one I can fill it up a lot of t's I can feel the panel of boiling water to do pasta boiled eggs poached eggs so in the end it just save on electric I find it easier to use I haven't got much you see me left hand Amy Wright and give way so if you got arthritis or any mobility problems with your hands it's a perfect thing and the water stays warm I can go back in 2030 minutes when they can still make a cup of tea not water happily on the maximum heat it goes to and it sees stable hotter longer well worth the money at first I thought it was expensive but when I got it home and started using it it's well worth the money Basingstoke it does not drip when you press the button and you let go it stops and no water drips where the other ones do do this one doesn't it's perfect especially if you've got young children there's no Steam flying out there's no hot water whether can bits cold himself goodbye would recommend it to anybody thank you Amazon because any thing that doesn't sound right it's because I'm talking into my phone and it doesn't always understand me keep safe

Bought this product to help me as I have some mobility problems and can become distracted and unsafe in the kitchen at times. This water boiler is great. I can make myself drinks all day with minimal effort, there's no noisy reboiling or struggling to lift the kettle. It uses less energy being on 24hrs than it would boiling the kettle every time you want a cuppa. We conveniently have the temperature set to 85* as we drink black tea/coffee so we're not wasting energy boiling to 100* then cooling with cold water like we used to. We all have noticed we drink more too which is great for keeping our fluid intake up. We only need to top it up once per day but depends upon your use. My carers use it with cooking e.g. to get veg boiling, make instant gravy etc. Our carers, family and friends seem to all think it's great too. Cheaper than a boiling water tap!

Does what it does, keeps it warm and is economical for a household that frequently enjoys their tea and coffee. That being said about frequent use, 6 months of use the plastic covers over the dispenser buttons have cracked exposing the inside of it as you'll see in the related image. Bit poor on the quality department if this happens after half a year's use.

The Addis Thermo Pot is a device I really wanted to like over the 18 months I had access to it. The low energy use to slow boil water and keep it warm was a handy way to avoid tripping the electrics on an overworked circuit and meant there was hot water on tap all day long. The Thermopost, while generally well insulated, also produced some extra radiant heat in the cool kitchen. However, I've had one of the devices fail so far and a second is making a death rattle that makes me feel it's unsafe to use. The first device suddenly began to trip the electrics the second it was turned on at the wall. A credit to Addis, they replaced the unit under warranty without asking for the original device back. Upon inspection, my electrician neighbour said that water had gotten into the heating element and was likely shorting the device. The second device, started making a squealing, humming, whirring sound after six months. I realised after a few days it was coincident with the heater kicking in to keep the water at temperature. As the first device started tripping the circuit, I decided to retire the device as the heater, which was previously completely quiet was clearly struggling The device was also now loud and distracting every 15 minutes or so, I let Addis know. They kept telling me to "clean out the pump". The electric dispenser and manual dispenser to clean. The device was regularly descaled. And the noise was clearly related to the heater, not the dispensing pump. As my original purchase was now more than 12 months away, Addis did not send another device. I'm not sure if they did if I'd feel safe using it. So, my experience is that this device is great when it works, but the build quality of the internal electrics is not robust. I cannot recommend the device and I won't buy or use one again. So, one start from me. Sorry Addis.

PROS: 1) Hot water virtually on tap 2) Energy efficiency 3) Large capacity 4) Quality build 5) Ease of use 6) No large emission of steam when it boils. CONS: 1) Forgetting to fill means you have to wait 40-50mins for a "cuppa" 2) Forces you into regular cleaning (by guilt rather than by design) 3) Large (as expected) space required I was originally looking at a one cup kettle/dispenser which seemed like the answer to my energy efficiency and time efficiency requirements. However, when you realise that a lot of the one shot/cup kettles run on 2 to 3kWh you realise what a lot of energy that is to boil one cup. (Yes, I realise that's the energy per hour, before anyone comments!) This Addis Thermo Pot uses only 680W to boil 5 litres of water and 2W per hour to keep it warm. Thus it's significantl;y more energy efficient. Against a traditional kettle it is more expensive (dependent on kettle) however, against a one cup kettle/dispenser it's fractionally more expensive. I get up at stupid o'clock to commute to London and I often take a flask of coffee. Before this thermo pot I would have to go downstairs and boil it, and after ablutions, have to reboil and make the coffee. Of course at 0400hrs in the morning all noises are amplified, so even though we have a stone cottage, a click of the kettle switch and the boiling of it often sound like the World's coming to an end. The Thermo Pot means that I only make one trip downstairs and the coffee is made in a much quieter and efficient way. I have 4 older kids who turn up with boyfriends/girlfriends and by the time we have my mum and others we can easily have 12 or 13 people wanting a hot drink. That means we need around 4 - 4.5 litres of boiling water. That would mean boiling a normal kettle (1.7L) 3 times to serve everyone at the same time. Since we got this, we all sit round the kitchen table with our drinks at the same time.....brilliant! So what are the downsides? If you don't have a lot of space or sufficient kitchen surface area this is rather large, though the footprint is not much more than a normal kettle. It is however, considerably taller, though it probably will fit beneath a cupboard (I've not tried). The next problem is that if you forget to fill it, and I do try to remember to fill up before I go to bed, it can take between 40-50mins for it to boil. Then the other problem is that you are guilt tripped into cleaning it around once a month. This is time consuming and puts your Thermo Pot out of action for around 2hours. It involves adding citric acid to cold water and boiling it in the Thermo Pot, then running the whole pot empty. Then you have to refill and reboil and empty half of the water to flush the remains of any citric acid. By the time you've topped up the 50% you've spent 2 hours of your life cleaning. If you let it fur up, the efficiency will be reduced and there's potential for the dispensing spout to clog up. Having mentioned dispensing, there's two ways to do this. One, is using an electronically locked button (just requires press of an unlock button). The other way is to push down a manual "plunger" like in normal pump pots (the type you get at workshops, meetings etc). The rate of flow seems "psychologically" faster with the manual pump, but I don't think it is. Other things to note are that this is relatively safe. God forbid a child should pull this over, I wager, that the potential damage is potentially less than if a child pulled a boiling kettle over (please make sure you use common sense!) since there is no opening permanently open. Filling/refilling is accomplished by lifting a well secured lid and adding water via a jug. I have an IKEA fridge jug that requires 3 fillings to fill the pot. This also weighs over 5kg when full (1litre of water = 1kg) so it's not something to attempt to carry around from room to room, though it does have a handle. Lastly, you cannot evacuate the pot completely since it works on vacuum pressure. When you're cleaning this, the last remnants of water need to be tipped out since you can't use either the push pump or the electric dispenser for the last 200mls. That means carrying it to the sink and inverting it which is not an easy feat to keep the lid open, the handle out of the way, and to make sure you don't scald yourself. For this reason, if you are an elderly person or couple, who have no additional regular help, I would not recommend this product to you. However, if you are able bodied, have a lot of friends or family, or just like the idea of having plenty of boiling hot water on tap, this is for you. BUY IT!! It's Dottore Approved!

The whole family loves this hot water dispenser. Three adults, all with different likes in type of tea or coffee, at different times of day, can make themselves a brew of their choice in silence. We previously had a Breville hot water dispenser, which was a lot better than continually boiling a kettle, but it took about 40 seconds to heat the water and was quite noisy in the early hours of morning. The Addis holds about twice as much water (3.5 L) which it takes about 10 minutes to boil initially, but then keeps it at c.98 degrees all day (and night) long. The result is that you can have your early morning cuppa without disturbing anyone. So, even without including the very welcome energy saving benefit, it's worth it for the convenience and silence. Highly recommended.

It leaks when boiling it does not pour properly, it judders, when trying to fill cups. It is not as efficient as my previous boiler. I would ever choose this model again, very dissapointed,

Really brings life to the boil

Initially the quality did not seem good. Control panel cover was falling apart. The item was standing very unstable. Pump operated very unstable and tge flow was unstable and uneven. Fonally, after 2 months of usage its broken with the burning smell. Strongly not recommended.