Question 1

If my flat iron is broken or dosen't work, can I return it for free?

Accepted Answer

All VANESSA professional titanium flat iron hair straightener offers a 100-day money-back guarantee and a 18-month warranty." I saw this on the website and purchased it, after using this flat iron for a month, I finally understood why the seller is so confident about his product. Awesome product, better than my GHD and CHI.

Question 2

The courier threw the package to me rudely. after i opened it, the flat iron had been broken. what should i do?

Accepted Answer

You can contact the seller via the Buyer Center or Customer Service Email to get a new one! They are very welcoming, helpful and friendly, the best after-sales service I have experienced.

Question 3

What's the max temperature of this titanium flat iron?

Accepted Answer

Hi, the max temperature of this titanium flat iron is 450℉.

Question 4

Has anyone had damage to fine hair / color treated with this flat iron?

Accepted Answer

Hi, We are attracted to your question and sincerely hope to help you. The following information may be helpful to you, if you still have any questions, please contact us, VANESSA will ensure that any user's problems are solved.( Email: support@vanessa.ltd )
"How To Straighten Your Hair Without Damage"
1) choose VANESSA hair straightener which produces negative ions and don’t require as much heat. And the titanium plate is best for all hair types, but works best for color treated, damaged or brittle strands. 
2) A heat protector is a must! We recommended MoroccanOil. For fine hair, use MoroccanOil Light.
3) Make sure the temperature is right for your hair. This is a big one!!! Your hair should only be ironed at a low setting, below 300 degrees, as it is fine and damaged (the same goes for chemically treated hair). Normal hair can be ironed at 300-380 and thick, coarse or extra curly hair at 350-400. Start at a lower level and increase as needed.

ASIN	B0BCHWY4Z5
ASIN	B0BCHWY4Z5
Best Sellers Rank	#448,980 in Beauty & Personal Care ( See Top 100 in Beauty & Personal Care ) #1,656 in Hair Straightening Irons
Brand Name	VANESSA PRO
Color	Black
Customer Reviews	4.3 4.3 out of 5 stars (950)
Hair Type	All
Heater Surface Material	Titanium
Item Dimensions L x W	13.15"L x 1.85"W
Item Shape	Straight
Item Weight	5.57 Ounces
Item model number	LM-199
Manufacturer	VANESSA P
Manufacturer	VANESSA P
Manufacturer Part Number	LM-199
Manufacturer Warranty Description	We are confident to promise that the life cycle of our product is more than 3 years." If you don't end up liking it you can always return it. You have nothing to lose so go for it!
Material Type	Titanium
Max Temperature Setting	446 Degrees Fahrenheit
Model Name	VANESSA PRO Mini Flat Iron
Model Number	LM-199
Power Source	Corded Electric
Product Benefits	100% Pure Titanium Flat Iron for One Pass to Achieve a Sleek Look, Curls Beautifully & Straightens Well.
Product Dimensions	13.15 x 1.85 x 1.85 inches; 5.57 ounces
Resulting Hair Type	Curly
Size	0.7-inch
UPC	755752122561 765157736362 755752119684
UPC	755752122561 765157736362 755752119684
Unit Count	1.00 Count

VANESSA PRO Mini Flat Iron Hair Straightener, Small Flat Irons for Short Hair, Travel Curling Iron Dual Voltage for Europe(0.7-inch)

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