I haven't received order despite tracking indocatres it was handed to me?

So sorry to read about this, the same thing happened to me, but it was delivered to my neighbor 2 doors down, who was about at the time of delivery. It will be worth asking around your neighbors.

Is it really double walled? Does it have pressure release hole at the bottom?

I can’t recall if it was advertised as double walled when I purchased which was some time ago. However, looking at it it’s not obvious if it is. It feels like solid ceramic (like a jug or regular mug). There is a rubber bung on the base but I had assumed this was to provide non slip

Does it have a rubber grip to prevent your hands from burning?

No. It came as the picture shows. No rubber grip

Does it have a rubber stopper on the hole at the bottom of the cup?

There is a rubber stopper but the hole doesn't go right through the mug anyway. Presumably it's there because of the double wall construction, but the rubber bung fits really tightly and the hole has no impact on usage.

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Insulated Double Walled Travel Mug Ceramic Vintage Butterfly (Duck Egg Blue)

Insulated Double Walled Travel Mug Ceramic Vintage Butterfly (Duck Egg Blue)

Product ID: 48497142

Details

Brand
Oak Tree Home
Capacity
400 ml
Colour
Blue
Material
Ceramic
Special feature
Microwave Safe

☕400ml ceramic double-walled capacity

🔥Keeps drinks hot for 15+ mins

🦋Vintage butterfly design

R953

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Africa.

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Description

🦋 Elevate your daily brew with vintage charm and modern insulation!

PERFECT SIZE - Generous 400ml capacity to fuel your busy day without constant refills.
SIP IN STYLE - Vintage butterfly print on elegant duck egg blue ceramic for a timeless look.
TRAVEL READY - Silicone lid with secure drinking hole prevents spills on the go.
HEAT THAT LASTS - Double-walled insulation keeps your brew warm during your morning commute.
MICROWAVE DISHWASHER SAFE - Convenient reheating and easy cleaning without compromising design.

The Oak Tree Homeware Insulated Double Walled Travel Mug features a 400ml ceramic body with a vintage butterfly design in duck egg blue. Its double-wall construction keeps beverages warm for over 15 minutes, while the silicone lid ensures spill resistance during travel. Microwave and dishwasher safe, this stylish mug blends classic aesthetics with practical functionality, perfect for professionals on the move.

Specifications

ASIN	B01D3FWYMU
Age Range Description	Adult
Best Sellers Rank	295,831 in Home & Kitchen ( See Top 100 in Home & Kitchen ) 989 in Insulated Cups & Mugs
Brand Name	Oak Tree Home ware and Gifts
Capacity	400 ml
Colour	Blue
Customer Package Type	FFP
Customer Reviews	4.5 4.5 out of 5 stars (445)
Included Components	Lid
Is the item microwaveable?	Yes
Item Dimensions W x H	39W x 39H millimetres
Item Shape	Round
Item Weight	0.44 Kilograms
Manufacturer	Oak Tree Home ware and Gifts
Manufacturer Part Number	9410688
Material Features	ceramic
Material Type	Ceramic
Model Number	9410688
Number of Items	1
Occasion	Housewarming
Other Special Features of the Product	Microwave Safe
Pattern	Animal Print
Product Care Instructions	Dishwasher Safe
Product Style	Vintage
Recommended Uses For Product	Travel
Reusability	Reusable
Size	1 Count (Pack of 1)
Theme	Butterfly,Vintage,Tree
UPC	039409754733 787269410688
Unit Count	1.0 count

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

Ravi S.

I loved the variety of products available. Will definitely shop again.

2 months ago

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R953

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Africa.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Meera L.

Smooth transaction and product arrived in perfect condition.

3 weeks ago

Suresh K.

Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

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