[Old Version] TurboTax Deluxe 2022 Tax Software, Federal and State Tax Return, [Amazon Exclusive] [PC/MAC Download]

It was very easy to download and then I used it to complete and file both my Federal and State income taxes. I think it's a bit of a rip off that you have to pay extra in the program to file your State taxes electronically. It was nice though that they then notify you when your return is accepted. I got my refunds fairly quickly. I'll be using it again this year for both Federal and State but I'll buy the basic version and I won't use it to file my state taxes. It's just as easy to print the paper form and mail it in for under a dollar.

2 hours on the phone with Amazon.com to get the file to download. Download would not load on my laptop. They connnected me to TurboTax.com and I waited 2.5 hours on hold with no response. I called TurboTax.com support back and spent 7.5 hours s on the phone with TurboTax customer support asking for a supervisor (3) different times & never once getting transferred to one at all. I have used TurboTax every year since 1993. However, two years in a row I am unable to get the Amazon.com TurboTax 2022 Deluxe to load on my laptop (I7 tenth generation Intel processor, with 16 MG RAM, 1 Terrabyte HD with 500 Gigabytes available, RTX 260 graphics processor). Never have any problem downloading and installing any other software, only TurboTax 2021 & now 2022. Amazon.com will not simply send a replace program disc/CD, will not credit the purchase today so I can simply order CD version & get deliverered from the same sale. Amazon requires we cancel the order, & I had to reorder the CD version delivered for $7.50 more and wait for Amazon.com to post my credit. I am a huge fan of both Amazon.com & TurboTax for decades. However, this partnership in my case and others has not worked well at all! TurboTax you can not offer a version that simply downloads onto a hard drive under a user designated subdirectory and get me to a supvisor support level for a (20) year loyal customer (TurboTax & Quicken since 1987)? ComeOn, Man! Amazon you really could not credit my purchase and send me a CD without tying up my money for (3) business days and charging me $7.50 more for the same product after spending 2 hours with you support person on the phone and now having to wait for your delivery? ComeOn, ComeOnMan! Not good boys & girls as you are making me think HARD about other options! This is not good at all for our relationships. No means that I need to consider other options. Lack of satisfying my inability to do my taxes means I am not being served. Not being servered becomes a personal issue for me as I feel unwanted. Feeling unwanted makes me move on as I never stay were I am unwanted! Are you sure you want this result to my ordering from both of you? I know I don't at all!

Download it, start it, fill in some blanks, answer multiple choice questions, and bip-bam-boom. I always get the insurance at the end, just in case, but they deduct that right from your return, so you don't even feel the pinch.

Our tax system should not be so complicated but using TurboTax does simplify the process.

It takes you by the hand step by step with all of your tax situations (depending on the version, i.e., personal, business). Allows you to upgrade instantly. You can click to receive further explanations about a tax item. It pointed me to a lot of tax breaks and refunds that I have never known existed. In short its very intuitive, "user friendly." I have used TurboTax for "years" for a reason.

Tax return

We've been using Turbotax for tax return for years. There was one year we used another brand, because it was close to tax return due date and we couldn't find Turbotax at the local store we used to buy from but they sold the other brand instead. After using that brand, we prefer Turbotax instead because it's so simple to use and since we found it sold in Amazon we have bought it digitally from Amazon instead from local stores.

I buy the desktop version because I can do my taxes and help other family members for the same price.I wasn’t aware that I had to pay to actually file state until I tried to file. I guess I can’t be mad as it is listed on the page, but I didn’t see it at the time of purchase.I have alway used TurboTax because they make it so easy. I am no longer convinced I am getting the best bang for my buck since I have to pay to file state. I stick with TurboTax because I figured to switch to something else would be more hassle than it is worth, but I may shop around for other options next year…