Is this a cruelty free product/company?

Yes, they are a cruelty-free company.

do you offer a fragrance free shampoo

I don't know if Amazon does or not. Check out OGX shampoo, they are organic & sometimes fragrance free. I use the Biotin & Collegen. There is a slight fragrance to that one, but not much. Their other brands like coconut, & the rose shampoos, do have a scent. But check out the OGX brand in your local drugstore, or here on Amazon.

Is the shampoo and conditioner both 12 oz bottles? Or are they 6 oz bottles?

12 oz of Shampoo and 12 oz of Conditioner.

What does this smell like?

Does not smell like floral; Smells clean, crisp with some citrus (maybe bergamot? Not oranges or lemons) and green tea. It's a light, understated fragrance- not over powering at all but you can still smell it after styling for most of the day.

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