Is your jewellery made of real gold?

Yes. Our jewellery is crafted from genuine gold, with clear karat markings such as 24K or 18K depending on the design. We do not sell gold-plated gold products.

Do you sell gold-plated jewellery?

No. We specialise in authentic gold jewellery. All our pieces are made from solid gold — never gold-plated or gold-filled.

Are your products certified?

Absolutely. Our products are certified with the “Quality Gold Mark”, ensuring authenticity and top-tier quality.

Can I wear your gold jewellery daily?

Yes. Our gold jewellery is designed for both everyday elegance and special occasions. With proper care, it can be worn daily and passed down through generations.

Do your products tarnish or fade?

No. Since we use solid gold, our jewellery does not tarnish or fade like gold-plated items. With regular care, it will retain its natural beauty for years to come.

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Deliver to South Africa

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Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.