Mine is really noisy. Are they all noisy or is mine defective? I need to return it and wonder if I should try another one or a different model.

Hi The one i got the noise is normal (I am X appliance repair) if it vibrate you need to find a better spot on your floor.if that doesn't help and it so noise that you can't handle it, so call Brio talk to customer service and follow his advise

Do you have to push a button to dispense cold water?

Yes. It’s not auto dispense. But that is ok: There are (3) buttons : HOT ROOM TEMPERATURE COLD Personally this stainless steel unit was a little pricey @ $399 than a white one by Primo I was eyeing which was less than half in the same style. It’s noisy (louder than a faint hum) when the compressor clicks on from time to time to keep the water cold and hot in the dispenser’s reservoirs. But it’s beautiful so for me it’s worth hearing it from time to time. Hope this helps.

What is the length of the warranty?

I believe it's a 1 Year Limited Warranty.

Just spoke to Brio. It is made in China.

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💧 Elevate your hydration game with hands-free, ultra-clean, and perfectly tempered water!

CUSTOMIZE YOUR SIP - Adjust hot, cold, and room temperature water precisely from 39°F to 174°F to suit every craving and season.
SANITIZE ON AUTOPILOT - Self-cleaning ozone technology kills bacteria and biofilms overnight for pristine water quality with zero hassle.
BUILT TO LAST SAVE ENERGY - Premium stainless steel frame with Energy Star approval ensures durability and eco-friendly operation for years.
WAVE HYDRATE EFFORTLESSLY - Touchless motion sensor lets you dispense water with a simple hand wave—no contact, no germs.
BOTTOM LOAD TOP CONVENIENCE - No more heavy lifting—fits 3 or 5-gallon bottles discreetly in the bottom cabinet with smart low-water alerts.

The Brio Moderna Touchless Bottom Load Water Cooler Dispenser combines advanced motion sensor technology with self-cleaning ozone sanitation and customizable tri-temperature water dispensing. Designed for convenience, it features a bottom-loading system compatible with 3 or 5-gallon bottles, a digital display with child safety lock, and a durable stainless steel build that is Energy Star certified for efficient, long-lasting use.

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Brand	Brio
Model Number	CLBL720SCX
Color	stainless steel
Product Dimensions	34.29 x 30.48 x 102.87 cm; 19.64 kg
Capacity	5 Gallons
Material	Stainless Steel
Item Weight	19.6 Kilograms

Brio Moderna Touchless Bottom Load Water Cooler Dispenser - Self-Cleaning, Motion Sensor, Tri Temp Dispense, Child Safety Lock, Holds 3 or 5 Gallon Bottles, Digital Display and LED Light

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