The pad keeps coming off when mop inserted into bucket, why it doesn't work?

NOTE! Please have a look on below instruction about how to attach pad, the three tabs-slots must be matched together, and ensure the pad firmly stuck on mop-head, so that avoid this problem!

Why the lid come off when bucket lifted?

It seems that there are two handles, but the larger one is the real lift-handle, the thinner one which printed LOCK is actually a lock that lock lid in the bucket. So just use the lift-handle to move the bucket so that the top lid won't come off!

What can I do if any accessories(including mop handle or cleaning cloth or mop-head) missed or broken?

JUST Message us if ANY issues occur! We're focus on customers' use-experience and provide long-term service for all of our products! Be free to tell us what's wrong or what you need through Your Order or go to our JOYMOOP storefront to ask us!

"Dirty" water flows into "Clean" water?

The bucket is designed to be a "WASH"&"DRY" separate helper. The 2-bucket also refers to wash chamber and dry chamber. The DRY part is only for you to squeeze extra water after you washing the wet mop, so actually it would be "dirty" into "dirty"!

The mop-head is difficult to go inside into bucket, why?

Fill water into WASH chamber and wet the mop firstly! The dry mop is certainly hard to insert. And it happens normally at first few times uses, please push down in some strength at beginning, also tilt mop at some angles maybe helpful.

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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JOYMOOP Mop and Bucket with Wringer Set for Home, Flat Mop and Bucket System, Mops for Floor Cleaning and Wall Cleaner, with 3 Reusable Microfiber Mop Pads

Product ID: 452382728

Details

Colour
Multi-colored
Handle material
Stainless
Handle type
Stainless
Head material
microfiber
Material
Microfiber

🌀360° mop rotation for full coverage

📏Adjustable stainless steel handle (26.5-50 in)

🔄Dual-chamber bucket for wash & dry

R4770

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

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Description

✨ Mop smarter, not harder — clean like a pro with JOYMOOP! 🧼

SPACE SAVVY STORAGE - Compact design fits all components neatly inside the bucket—perfect for modern minimalist homes.
HANDS FREE SELF CLEANING - Dual-chamber bucket lets you wash and wring without touching dirty water—clean smarter, not harder.
EFFORTLESS 360 CLEANING - Reach every corner and wall with a mop head that spins freely for a spotless home.
CUSTOMIZABLE HANDLE LENGTH - Extendable stainless steel handle adapts to your height for ergonomic, strain-free mopping.
ECO FRIENDLY MICROFIBER PADS - Three reusable, high-absorption pads keep your floors pristine while reducing waste.

The JOYMOOP Mop and Bucket Set features a 360° rotating microfiber mop head and a dual-chamber bucket system for hands-free washing and drying. Its adjustable stainless steel handle extends from 26.5 to 50 inches, accommodating all users comfortably. The set includes three reusable microfiber pads designed for superior water absorption and durability, all stored compactly within the bucket for easy storage. Ideal for efficient, hygienic floor and wall cleaning with minimal effort.

Specifications

ASIN	B091F22RTX
Best Sellers Rank	29 in Business, Industry & Science ( See Top 100 in Business, Industry & Science ) 1 in Commercial Mop Buckets
Brand Name	JOYMOOP
Colour	Multi-colored
Country Of Origin	China
Customer Reviews	4.3 4.3 out of 5 stars (53,285)
Handle Material	Stainless Steel
Handle Type	Stainless Steel Adjustable
Head Material Type	microfiber
Included Components	1 Bucket, 1 Instruction Manual, 1 Mop-head with 1 Pad, 2 Extra Pads, 4 Mop Handle Rods
Item Type Name	Cleaning Tool
Item Volume	6.5 Litres
Item Weight	1.93 kg
Manufacturer	Jianmei
Manufacturer Part Number	21-D-01-JM
Material Type	Microfiber
Model Number	21-D-01-JM
Set Name	Bucket #2124 + 50" Flat Mop + 3 Pads
Special Features	360° Rotation, Self-Cleaning Mop, Stainless Steel Adjustable Handle
Unit Count	1.0 count

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Yusuf A.

Fantastic experience overall. Will recommend to friends and family.

1 month ago

Ali H.

Fast shipping and excellent packaging. The Leatherman tool feels very premium and sturdy.

1 day ago

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R4770

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Africa.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago

Abdullah B.

Great price for an authentic product. Fast international shipping too!

3 weeks ago

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