Why is this product only 1 box of 12, when it used to be 4 boxes of 12?

It should be 4 boxes. I also received just one and spoke to customer services who confirmed it should be 4 boxes. They reissued the order and have flagged the issue for investigation as this has happened to me twice. If you only get 1 box, click on the Customer Services section!

When will I receive my refund?

Hello there . If i get a refund for whatever reason i normally get an email from amazon stating 5 to 7 working days and quite often find refunded in 3 days .. i hope you got your refund.

This meat in your cat food is like scaping of sinue off bones why is thismeat like a slither of leather my cats will not eat it ???? By

You have to mash it up with a fork, not just empty the sachet. Break it up and mix together with fork so the meat pieces are spread amongst the jelly evenly. I do this with all food brands 😸

Can we buy a poultry and fish selection together as you now have a minimum buy of two is this a option?

I don't think they do mixed packs in Sheba, you might have to buy a pack of each

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Sheba Adult Sauce Collection Mixed Wet Cat Food Tray in Gravy 32 x 85 g

Product ID: 452054486

Details

Age range (description)
Adult
Brand
Sheba
Flavour
Mixed
Item form
Pate
Specific uses for product
Sensitive

🐟100% sustainably sourced fish

♻️Fully recyclable packaging

🍽️32 convenient 85g trays

R2407

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🐾 Elevate your cat’s dining experience with Sheba – where gourmet meets green!

ECO FRIENDLY COMMITMENT - All packaging is recyclable, aligning your pet care with your sustainable lifestyle.
PURE NUTRITION NO FILLERS - Complete, balanced meals crafted with over 30 years of expertise to fuel your cat’s vitality.
SUSTAINABLY SOURCED SEAFOOD - MSC-certified Salmon and Tuna ensure your cat’s diet supports a healthier planet.
CONVENIENT SINGLE SERVE TRAYS - Perfectly portioned 85g trays for fuss-free feeding and freshness every time.
FLAVOR VARIETY FOR PICKY EATERS - A mixed collection of succulent morsels in delicious sauce keeps mealtime exciting.

Sheba Sauce Lover Cat Food Trays offer adult cats a complete, balanced diet with no fillers, featuring sustainably sourced MSC-certified Salmon and Tuna. Packaged in 32 convenient 85g trays, this mixed collection delivers variety and freshness while supporting eco-conscious pet owners through fully recyclable packaging.

Specifications

ASIN	B09YML7BGX
Age Range Description	Adult
Allergen Information	Drug-Free
Animal Food Diet Type	Limited Ingredient
Benefits	Complete meals, no fillers, sustainable fish, recyclable packaging, variety for cats
Best Sellers Rank	295 in Pet Supplies ( See Top 100 in Pet Supplies ) 27 in Cat Food Pouches
Brand Name	Sheba
Breed Recommendation	All Breed Sizes
Container Type	Bag
Country Of Origin	France
Customer Reviews	4.7 4.7 out of 5 stars (1,095)
Flavour	Mixed Collection
Global Trade Identification Number	03065890152656
Item Form	Pate
Item Type Name	Cat Wet Food
Item Weight	2.7 Kilograms
Manufacturer	Mars PN UK
Manufacturer Contact Information	GB: Freepost Mars Petcare UK. IE: Mars Ireland, PO Box 3856, Dublin 4.
Manufacturer Part Number	437627
Model Number	437627
Number of Items	32
Occasion	Birthday
Package Size Name	Pack of 32
Pet Type	Cat
Recommended Uses For Product	Everyday cat food, Pet health support
Special Features	Mixed Flavors, Unique Texture and Taste, Sustainably Sourced Fish, Recyclable Packaging
Special Ingredients	Succulent Morsels, Delicious Sauce, Sustainably Grown Fish (Salmon, Tuna)
Specific Uses For Product	Sensitive Stomach
Target Species	Cat,Fish
Unit Count	2720.0 gram

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Customer service was outstanding when I had questions about the product.

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R2407

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Africa.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Farhan Q.

The delivery time was excellent, and the packaging was secure.

2 months ago

Ravi S.

I loved the variety of products available. Will definitely shop again.

2 months ago

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