Smart Portable Air Conditioner with Heat, 12,000 BTU

I was so frustrated when I first opened the box that I wanted to leave a terrible review, but the fact is I can't. I really love this air conditioner. The room I'm using it in does not have a window, so I drilled through the wall and installed a 5" vent. I asked the rufus AI what size the vent hose was, and was told 5". I searched the questions by other customers and they were told 5". The model I received has a 6" exhaust hose. This did not make me happy. I think the issue is that there are several different models on the same page. I purchased the 12,000 BTU + Heat model. It definitely has a 6" exhaust hose. Anyway, after a trip to Home Depot to get a larger hole saw and new vent (ever try to use a hole saw when there's already an existing hole? It sucks. LOL!!), I was ready to install the Black & Decker Portable Air Conditioner. And this is where it really started to shine. The setup is very easy, connecting it to the app and Wi-Fi worked first try, and I had cold air within minutes. The room is just over 400', but it's a converted attic with no windows and poor insulation. When I first turned it on, in was 92 degrees. In less than an hour, it was 80. An hour after that, it was at the temp I set, 70 degrees. Connecting it to Alexa was fast and easy and it is much quieter than the one I replaced. I tried to impress my girlfriend my changing the temp and fan speed with Alexa, which works perfectly. She was not impressed with my geekyness. :) Anyway, I've been using about a month and could not be more impressed. Highly recommend!!

I live in Georgia where the summers are hot and the humidity is relentless. My AC went out and I couldn't afford a fix immediately. I got this to make my small house comfortable and this unit did the trick. It definitely doesn't cool like the central AC but it's not designed to do that. It cools my main living spaces to mid to high 70's while making it less humid which I would call comfortable. The cat is also less cranky since I purchased this unit. I would definitely recommend this to anyone needing a portable AC unit for a room or even the living spaces in a small home.

I love it. It does take a little bit for heat to come out. But when it does. It warms my large four seasons room up nicely

UPDATE: Sadly, I wrote my original review way too soon .. Note to folks leaving product reviews.. give the product time to reveal if it does or does not work .. In my case while the unit was great .. for a few weeks .. it began to fail .. first in winter when the heater during the coldest times would shut the heat off periodically .. I dealt with this until it was shutting off more and more often .. had to supplement with another space heater.. then came spring and summer .. on cooler days it seemed to cool pretty well.. until the hotter weather came .. again the unit cycled from cold air to room temp air .. until it was cycling almost nonstop.. basically becoming unusable.. It's really too bad .. it started out like a great unit but clearly the thermostate or condenser was not working properly .. the nightmare came when I contacted the company for help.. I expected to deal with Black and Decker .. nope .. a company named Equity Brands deals with Black and Decker ac units as well as other appliances .. they are a nightmare to deal with .. they basically make you feel like they dont believe you, requesting extensive proof .. including photos of the complete set up .. and video of your unit not cooling .. how? holding a thermometer in front of the air exhaust so they can see the temperature register on the thermometer.. so I bought one and held it for 20 minutes videoing it the whole time showing the temp not going down to the 65 I had it set for and then climbing back up .. to over 80 .. when I finally was able to send the 3.2gig video via wetransfer, they finally agreed to exchange it.. if I sent the 80lb unit back to them first .. upon researching this company further, I find they have an F rating with the BBB.. and a reputation for not replacing items once they recieve the original from the customer. So.. Buyer Beware .. do your homework and tread lightly before doing business with Equity Brands .. btw NOT a third party seller on Amazon, they are the Actual company handling much of the Black and Decker products now. I wasn't sure about how this would heat, and granted I’ve only had it less than a week .. I pray it continues to work this well for a long time … living in a singlewide with less than decent insulation .. in the midwest .. heaters in winter are given a run for their money trying to keep the interior comfortable while its below freezing outside.. as long as you sit in front of a space heater that side of you gets warm .. well not with this baby .. (BLACK+DECKER Smart Portable Air Conditioner with Heat, 12,000 BTU (8,000 BTU SACC) Cooling, 9,000 BTU Heating for Rooms up to 550 Sq) it heats differently than a space heater.. it heats the air with a decent blower even on low .. it has adjustable thermostat to set a temp where you want it and it shuts off when it reaches that temp. The whole room and down the hall , even into the kitchen is warmed .. I’m impressed .. NOW THE ONLY THING is this .. unless you want to fool with draining every hour or so … HUGE PIA , yes this heater needs drained much like a portable ac , get aquarium tubing (5/8" ID x 3/4" OD ) and attach to the bottom drainage spout (yes it comes with a drainage hose to use, but we didn't have much luck getting it to flex how we needed it to, maybe you will have better luck) and drill a hole in the floor for it to constantly drain .. ever since we did that we haven't had to continuously manually drain it .. it only collects about 2 cups of water before you get the E4 warning light that calls for draining it .. and once you get that light, you wont be able to use the heater until its drained .. and here it happened every hour or so .. but other than that .. so far so good .. it truly is the best portable heater we have had in over 20 years .. hopefully it lasts a long time working as well as it does now .. the fan even on low is strong.. yes you can hear it but it’s a small price to pay for good heat .. I completely recommend this heater , esp if you live in a trailer

I've been using the12,000 BTU Air Conditioner w/ HEAT MODE unit since the summer of 2020 as my sole lower-level cooling source and to help my furnace in the winter. I live in an old, not-very well-insulated small 2 BR farm house with NO central air in the U.P. of Michigan two hours north of Green Bay, WI. Summers here, though relatively short, can be hot, humid and miserable – winters here go without saying (cold as h***). This ONE unit, with the help of a few strategically placed fans, has done a decent job of keeping the house cool in the summer, cutting down on the humidity inside and keeping my propane furnace from kicking over as often in the winter when heat mode is on. My thoughts: PROS: • Since 2020, absolutely NO mechanical issues whatsoever – cools & heats quickly and efficiently. • Unit is on castors – it’s easily moveable and not too heavy if you need to lift it over stairs. • Not overly loud when running – it’s no worse than most small window A/C’s I’ve used in the past (i.e., it doesn’t wake me up at night or startle me when it kicks over). CONS: • The venting kit isn’t the best – I had to modify the one that came with it to get a decent seal on the window I use for venting (CRTICIAL if you intend to use the unit in heat mode during winter). • The vent hose that attaches to the back of the unit can pop off easily if you move it around a lot (duct tape can help here though). • Isn't the easiest to drain the drip pan depending on where you have the unit set up (think keeping your carpet or hardwood floor dry here - draining is best done in an area that can be easily mopped up). NUTREAL: • Unit comes with a remote which has a programable timer. I’ve not used it much since I have mine on a smart plug that I can turn on or off through Alexa (or another smart plug app). • The thermostat on the unit disagrees with my home thermostat display – I’ve learned through trial and error what number to set it on to keep my house temperature level throughout. • The protective plastic film that covers the control panel has started to wear after three years of use, but isn’t unsightly or the end of the world (I could probably remove it, but why?)… Overall, I’ve been very impressed with this unit and just purchased another one (the 14,000 BTU AC w/ Heat this time) to better manage the climate and cooling/heating turnaround time in my home. These units are nice because they are transportable – truly HVAC multitaskers if you live up north without central air. Folks down south may not need the heat mode option, but having lived in Florida for a number of years, it’s a nice option to have available for those cooler nights in winter for a few extra bucks. Just my 2.3 cents here... I give this unit 4.5 stars out of five simply because of the vent kit and the hose attachment on the back – nothing that a little creative engineering can’t solve though… Solid device!

This unit replaced an air cooler that I bought last year and this has been an absolute God send! I completely regret buying that air cooler and wish I would have thought of ordering this air conditioner instead!! I work night shifts and sleep, of course, during the heat of the day and this unit has worked beautifully cooling my bedroom down to a comfortable level. We have been having "a heat wave" if you want to call it that in my state with an average of 95 degrees and it has been doing an excellent job of keeping my bedroom cool and comfortable. Now, I've been reading some of the negative reviews about its cooling abilities and all I can say is that read what this units ability to cool is. I don't have the manual in front of me, but I believe it states it can cool a 200 square foot room, so if it's any larger, yeah, it might not do what you want it too. Other reviews talked about a difficulty to install but I had no problems. I have a very large side opening window and I ordered a widow kit (also off Amazon) that basically is strips of Velcro that you attach to your window and frame and attach a zippered material that fills in the gap between the two and you unzip where you want the exhaust hose to vent out of and it's simple as that! I don't live in a humid state so I can't say if the tank fills up with water often but the manual states that it shouldn't often? I'm sure that depends in the area you live but I don't think I'll have to worry about that but that seemed to be another "complaint" about his unit. So far, as an owner of a few days, I have absolutely no complaints. Easy to set up, cools my room perfectly and is so much quieter than an air cooler. I can hear my tv even on the highest fan setting. I also like the fact that I can heat my room in the winter so this unit can be used year round for me! I think if you can make sure it's capable of cooling your room, you won't be disappointed! And just for an update: Been using the heat setting and it works great! Real warms the room up! You just have to find a place for the vent to blow the cold air either outside or towards another room. I have the vent point downstairs and it works just fine. This unit really has been worth every penny

10,000 BTU model Pros: It cools really well. I have an upstairs room that gets really hot in the summer, and it was able to drop the temp really quick. That's it. That's the whole list of pros. Cons: It's loud. I have no idea why people say it's quiet. Even the lowest fan speed is way too loud. Maybe it's quiet compared to some of other model of portable ACs, but it's definitely not quiet. I might be able to deal with the noise if it would run until the room gets to the right temp and then shut off, but it doesn't do that. When the room cools down, the condenser shuts off, but the fan keeps running non-stop until you turn the unit completely off. I find it unbelievable that only one review I could find mentioned this. I suppose if you're someone that requires white noise to sleep then that might be a pro, but that's not me. There were NO instructions included in the box. Just a QR code to get support, which linked to a page with a manual. Some of the instructions in the online manual don't seem to match the actual unit. The exhaust panel doesn't quite fit in my window tightly because the hose doesn't allow the panel to sit all the way into the window frame. Even if it did, there wasn't nearly enough weather stripping to seal both the top and bottom like the instructions say to do. The remote has no backlight, so it's literally impossible to see the display at night. Just about every review mentions this, so it's obvious a big miss on Black & Decker's part. It's big. You're going to need a good bit of floor space dedicated to this thing. Some settings require the remote (sleep, timer). Other settings CAN'T be done on the remote (auto fan speed?!). Sending this thing back is probably going to be a huge pain, but there are way too many misses for the price of this thing. TLDR: 3 stars because it does cool really well, but it's loud and THE FAN RUNS NON-STOP.

I recently purchased the Portable Air Conditioner and I couldn't be happier with my decision! Here’s why this unit deserves all 5 stars: Cooling Performance: This portable AC is incredibly powerful! It quickly cools my 500 sq. ft. room within minutes. Even on the hottest days, it brings the temperature down to a comfortable level without much effort. The cooling speed is fast and consistent, providing relief even in the peak of summer. Energy Efficiency: I’m impressed with its energy efficiency, especially since it has a 5-star energy rating. My electricity bill hasn't spiked despite using it daily, which is a big plus for me. The eco-mode is particularly useful, balancing energy consumption without sacrificing performance. Noise Level: Unlike other air conditioners I've tried, this one operates very quietly. On the lowest setting, I can barely hear it running, making it ideal for sleeping or working. On the higher setting, it’s slightly louder but still within a tolerable range. Ease of Setup: Setting up the AC was straightforward. The included window kit is simple to install, and it took me less than 15 minutes to get it running. The unit itself is lightweight and easy to move around, so I can place it wherever I need it most. Remote Control & Features: The remote control is super convenient, allowing me to adjust the temperature, fan speed, and other settings without getting up. The digital display is clear, and the sleep mode ensures it cools quietly and gradually increases the temperature during the night. Portability: True to its name, this air conditioner is highly portable. The wheels at the bottom make it easy to roll it from one room to another. I’ve used it in my bedroom and living room with no hassle, and the compact size makes it perfect for apartments. Build Quality: The build quality feels solid. The plastic is durable, and it looks modern. Plus, it doesn’t take up too much space, making it perfect for small or medium-sized rooms. Final Thoughts: This portable AC has exceeded all my expectations. It's efficient, quiet, and does an excellent job of cooling my space quickly. It’s worth every penny and I highly recommend it to anyone looking for a reliable and energy-efficient portable air conditioner. A fantastic buy!

DO NOT BUY! I never thought this could be so loud.... This piece of machine should be $300, but because of the supply shortage it was over $1000. I don't even know what is worse - the heat or the loud cranky sound!!!