Question 1

How do I know which mode the dehumidifier is in?

Accepted Answer

Greetings, Our DryTank dehumidifier has 3 working mode. When the machine is in continuous dehumidification mode (comfort, setting, and timer button LED light off); When the machine remains in custom dehumidification mode (the setting button light is on); Comfort Mode (Human comfort humidity range 45 percent RH-55 percent RH and can't adjust humidity.

Hope my response above clears up your confusion. Thanks

Question 2

How to set the humidity of this dehumidifier?

Accepted Answer

The vellgoo dehumidifiers for home have 2 dehumidification modes:
① Continuous dehumidification mode:Turn on by default, you don't need to adjust the humidity; 
② Custom dehumidification mode: you can randomly choose the ideal range and set timing. The setting range of this dehumidifier is 40%-80%.

Question 3

Is this dehumidifier easy to operate?

Accepted Answer

Hello Nina, our dehumidifiers have an LED touch panel and are easy to use.
But before using it, we have a few tips to share with you:

1. The DryTank dehumidifier must be keep standing UPRIGHT FOR 24 Hours before using due to the unique compressor structure.

2. Please remember to take out the drain hose from the bucket.

3. Don’t leave your dehumidifier facing a wall, place it in an area with good air circulation so that the unit can work efficiently. It should be placed at least 19.65 inches away from these vent-blocking surfaces.

Hope these are useful to you. If you have any questions or need assistance, please feel free to contact us, we are always here!

Question 4

Where do we get the female threaded connector for the continuous drain option?

Accepted Answer

Hello, We have listened to customer feedback and upgraded our product with a water hose adapter, you can find it in the tank, which you can locate in the tank. To ensure proper usage, please ensure that the drain hose remains below the level line at all times, as failure to do so may result in water flowing back into the tank. Additionally, we have uploaded a how-to video for your reference. Thank you for your interest!

Asin	B09PV67TF9
Best Sellers Rank	#255,024 in Home & Kitchen (See Top 100 in Home & Kitchen) #475 in Dehumidifiers
Brand Name	Vellgoo
Capacity	1.45 gallons
Color	White
Customer Reviews	4.1 4.1 out of 5 stars (5,901) 4.1 out of 5 stars
Dehumidification Capacity	52 Pints per Day
Floor Area	3300 Square Feet
Global Trade Identification Number	06972543501150
Included Components	Drain Hose
Item Dimensions D X W X H	17"D x 11"W x 24"H
Material	Acrylonitrile Butadiene Styrene (ABS)
Model Name	DryTank
Model Number	DryTank
Operation Mode	Comfort, Continuous
Other Special Features Of The Product	Automatic Shutoff
Part Number	VGE033A3BS
Recommended Uses For Product	Residential
Smart Home Compatibility	Not Smart Home Compatible
Tank Volume	1.45 Gallons
Upper Temperature Rating	95 Degrees Fahrenheit

3,300 Sq.Ft Most Efficient Energy Star 2025 Dehumidifier,Vellgoo Max 34 Pint/D Dehumidifier for Basement with Drain Hose, Smart Humidity Control, for Home, Bathroom, Garage

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