Biltong is freshly made in the USA with 100% USDA approved meat. USDA also do daily inspection at our plant. • We are your #1 store for Biltong, Droëwors, Boerewors, South African Groceries, Biscuits, and Chocolates in the USA. We proudly offer the best dried meat products on the planet Earth. Our dried meat is manufactured by Biltong USA. • Biltong USA is the first manufacturer in the world to get coveted USDA approval for this unique beef snack. Return Policy: We stand behind our products 100%. Therefore, if you are not completely satisfied with your product, please let us know. Returns are only accepted within 7 days of the delivery date (provided to us via Tracking number) and must be sealed in its original packaging. If a mistake has been made on our end, please contact us; A return label will be provided and a full refund will be given after the remaining product has been returned to us. We will not accept a return, under no circumstances, if the package has been opened, returned empty, not returned at all, or returned without prior discussion. Return shipping is the buyer's responsibility unless a mistake has been made on our end; if a mistake has been made, a return shipping label will be provided to you. Once your return has been accepted and delivered to our facility, we will refund you on your payment for the product only (Shipping charges are not refunded, unless the mistake was made on our end). Depending on your payment method, your refund can take anywhere from 2-5 days to appear in your account. If you have not tried our product before, we recommend purchasing a smaller sized bag, or sample bag, first. If you would like to exchange your product for a different style or flavor (prior to opening the bag(s)), the return and re-shipment shipping costs are the responsibility of the buyer. If you have any questions regarding our return/refund or exchange policy, please call us at 1-888-438-2458 prior to purchasing.
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