Why the remote control not operating properly or not responding at all?

Make sure there are no obstructions between the Bob and Brad foot massager and the remote itself. The foot massager remote controls use infrared (IR) technology, which means they need to be aimed directly at the device you want to control. If there is an obstruction between the remote and the foot massager you're trying to control, your commands will not work. - Bob and Brad Team

Why the foot massager painful?

Massaging your feet should feel good, or a little uncomfortable, but not painful. Start without the air pressure and increase the knead intensities of the Bob and Brad foot massager as you are getting used to it. Avoid massing your very sore spots. It’s always good to warm up your feet with light massage, letting blood flow to the area. You may want to use a small amount of moisturizer for the massage. The Bob and Brad foot massager is developed by physical therapists and intentionally built to improve patient recovery and for relaxation. we proudly offer our own 100% Satisfaction Guarantee on every Bob and Brad products. We want you to be completely satisfied with us. We are customers just like you. We know how hard it is to be heard when something you spent money on isn’t working out perfectly. Please reach out to us with any questions you may have and we will get back to you within 24 hours.

How to insert the stand accessory?

There are two holes here, there are two pints, put them in, and they will lock in, and you can't take it out unless you pull a little bit, but they'll stay in nicely.

It says up to size 12. the picture shows 12 from heal to toe. Is it size 12 shoe or 12 inch foot from heal to toe?

Thank you for the question. The size is us-12 shoe.

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Foot Massager Machine with Heat, FSA Shiatsu Foot Massager for Plantar Fasciitis & Neuropathy with Kneading & Compression HSA Eligible, Cordless Remote Control, Gift for Family, Size 14

Product ID: 421595741

Details

Brand
BOB AND BRAD
Item Weight
3.4 kg
Material
Plastic
Power Source
Electric
Use for
Feet

🔥3-level soothing heat

🦶360° full-foot coverage

🎛️3 adjustable intensity modes

R11896

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Africa.

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Description

🦶 Heat, Knead, Relax — Your Feet’s New Best Friend

CUSTOMIZABLE HEAT THERAPY - Choose from three warming settings to melt away muscle tension and revive tired feet after a long day or intense workout.
TAILORED INTENSITY CONTROL - Adjust air compression and kneading intensity across three levels for personalized relief, whether it’s light relaxation or deep tissue recovery.
EFFORTLESS REMOTE OPERATION - Control your massage experience hands-free with a sleek cordless remote and enjoy peace of mind with an automatic 15-minute shut-off timer.
PROFESSIONAL GRADE FULL FOOT MASSAGE - Experience spa-level shiatsu kneading and compression that covers every inch of your foot, including toes—because your feet deserve the best.
FITS UP TO SIZE 14 EASY MAINTENANCE - Designed to accommodate larger feet comfortably, with removable, washable sleeves to keep your massager fresh and hygienic.

The BOB AND BRAD 721 Foot Massager delivers a professional-grade shiatsu massage with full 360° foot coverage, including toes, enhanced by three adjustable intensity levels and a soothing heat function with three temperature settings. Designed for all-day comfort, it fits up to men's size 14 feet and features a user-friendly cordless remote control and automatic shut-off for safety. Removable, washable sleeves ensure easy maintenance, making it an ideal solution for plantar fasciitis, neuropathy, and everyday foot fatigue relief.

Specifications

ASIN	B09PY9RZDV
Best Sellers Rank	#38,226 in Health & Household ( See Top 100 in Health & Household ) #43 in Electric Foot Massagers
Brand	BOB AND BRAD
Brand Name	BOB AND BRAD
Color	Light Grey
Customer Reviews	4.4 out of 5 stars 2,390 Reviews
Form Factor	Standalone Foot Massager
Item Dimensions L x W x H	6"L x 5"W x 7"H
Item Weight	3.4 kg
Manufacturer	BOB AND BRAD
Manufacturer Part Number	721
Massage Therapy Technique	Shiatsu
Massager Form	Foot Massager Machine
Material	Plastic
Material Type	Plastic
Model Name	721
Model Number	721
Other Special Features of the Product	Auto Shut-Off, Heat, Remote Control, Timer, Waterproof
Power Source	Electric
Product Benefits	Fatigue Relief, Fits Most Foot Sizes, Human-Like 360° Massage, Warm Up Cold Feet, Washable and Easy to Clean
Product Grade	Home
Specific Uses For Product	After Work Unwinding, Deep Relaxation, Foot Warming, Pre-Sleep Relaxation, Soothing Tired Feet
Style Name	721 Pro (Premium Deep Tissue, Size 14, Gray)
Target Use Body Part	Feet
UPC	799513708540
Unit Count	1 Count
Use for	Feet
Water Resistance Level	Not Water Resistant

Common Questions

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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R11896

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Africa.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

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The delivery time was excellent, and the packaging was secure.

2 months ago

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