Why the remote control not operating properly or not responding at all?

Make sure there are no obstructions between the Bob and Brad foot massager and the remote itself. The foot massager remote controls use infrared (IR) technology, which means they need to be aimed directly at the device you want to control. If there is an obstruction between the remote and the foot massager you're trying to control, your commands will not work. - Bob and Brad Team

Why the foot massager painful?

Massaging your feet should feel good, or a little uncomfortable, but not painful. Start without the air pressure and increase the knead intensities of the Bob and Brad foot massager as you are getting used to it. Avoid massing your very sore spots. It’s always good to warm up your feet with light massage, letting blood flow to the area. You may want to use a small amount of moisturizer for the massage. The Bob and Brad foot massager is developed by physical therapists and intentionally built to improve patient recovery and for relaxation. we proudly offer our own 100% Satisfaction Guarantee on every Bob and Brad products. We want you to be completely satisfied with us. We are customers just like you. We know how hard it is to be heard when something you spent money on isn’t working out perfectly. Please reach out to us with any questions you may have and we will get back to you within 24 hours.

How to insert the stand accessory?

There are two holes here, there are two pints, put them in, and they will lock in, and you can't take it out unless you pull a little bit, but they'll stay in nicely.

It says up to size 12. the picture shows 12 from heal to toe. Is it size 12 shoe or 12 inch foot from heal to toe?

Thank you for the question. The size is us-12 shoe.

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BOB AND BRAD Foot Massager Machine with Heat, FSA Shiatsu Foot Massager for Plantar Fasciitis & Neuropathy with Kneading & Compression HSA Eligible, Cordless Remote Control, Gift for Family, Size 14

Product ID: 421595741

Details

Brand
BOB AND BRAD
Item Weight
3.4 kg
Material
Plastic
Power Source
Electric
Use for
Feet

🔥3-level soothing heat

🦶360° full-foot coverage

🎛️3 adjustable intensity modes

R11884

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Africa.

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Description

🦶 Heat, Knead, Relax — Your Feet’s New Best Friend

CUSTOMIZABLE HEAT THERAPY - Choose from 3 warming settings to melt away muscle tension and recharge tired feet after a long day.
ADJUSTABLE AIR COMPRESSION - Tailor your massage with 3 air intensity levels that mimic expert hands, targeting plantar fasciitis and neuropathy relief.
PROFESSIONAL GRADE FULL FOOT MASSAGE - Experience deep, all-around shiatsu kneading that covers every inch of your foot, including toes—rare in foot massagers.
FITS UP TO SIZE 14 EASY MAINTENANCE - Designed for larger feet and busy lifestyles, featuring removable washable sleeves for hygienic, hassle-free care.
EFFORTLESS REMOTE CONTROL SAFETY TIMER - Operate your spa-like session hands-free with a cordless remote and enjoy peace of mind with an automatic 15-minute shut-off.

The BOB AND BRAD 721 Foot Massager is a professional-grade shiatsu device designed for deep tissue relief and relaxation. It offers full-foot coverage including toes, 3 adjustable massage intensities, and 3 heat settings to soothe plantar fasciitis, neuropathy, and everyday foot fatigue. With a user-friendly remote, automatic safety timer, and washable foot sleeves, it fits feet up to size 14 and is perfect for home use, combining therapeutic benefits with convenience.

Specifications

ASIN	B09PY9RZDV
ASIN	B09PY9RZDV
Best Sellers Rank	#39,439 in Health & Household ( See Top 100 in Health & Household ) #50 in Electric Foot Massagers
Brand Name	BOB AND BRAD
Color	Light Grey
Customer Reviews	4.4 4.4 out of 5 stars (2,387)
Date First Available	January 7, 2022
Form Factor	Standalone Foot Massager
Item Dimensions L x W x H	6"L x 5"W x 7"H
Item Weight	3.4 kg
Item model number	721
Manufacturer	BOB AND BRAD
Manufacturer	BOB AND BRAD
Manufacturer Part Number	721
Massage Therapy Technique	Shiatsu
Massager Form	Foot Massager Machine
Material Type	Plastic
Model Name	721
Model Number	721
Other Special Features of the Product	Auto Shut-Off, Heat, Remote Control, Timer, Waterproof
Power Source	Electric
Product Benefits	Fatigue Relief, Fits Most Foot Sizes, Human-Like 360° Massage, Warm Up Cold Feet, Washable and Easy to Clean
Product Dimensions	15.7 x 15 x 9.3 inches; 7.5 pounds
Product Grade	Home
Specific Uses For Product	After Work Unwinding, Deep Relaxation, Foot Warming, Pre-Sleep Relaxation, Soothing Tired Feet
Style Name	721 Pro (Premium Deep Tissue, Size 14, Gray)
Target Use Body Part	Feet
UPC	799513708540
Unit Count	1 Count
Water Resistance Level	Not Water Resistant

Common Questions

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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R11884

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Africa.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

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2 months ago

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