HP 17.3" HD Touchscreen Business Laptop, 11th Gen Intel Core i7-1165G7, Windows 11 Pro, 32GB RAM, 1TB SSD, Backlit Keyboard, HDMI, WiFi 6, Webcam, Long Battery Life, 32GB Durlyfish USB Card

I received this computer earlier than expected which I needed. It works well and so far I am happy with it.

BUYER BEWARE!! This manufacturer uses aftermarket parts that are not compatible or defective. This is the second defective laptop I have purchased, and they are both defective!

At first the laptop arrived DOA. I was quite skeptical especially since there was no official documents from HP and I thought I had gotten scammed or something. Yet when I reached out to both Amazon and Computer Upgrade King - they responded right away. I let the laptop charge overnight and it's been nothing short of awesomeness. Again, I was highly concerned (four star rating) about the computer coming with spyware or something since it didn't have any official HP (start manual, etc.) and only came with a hand signed check off list from a random human. But my spam radar was for nothing. Computer is awesome (touch screen not as sensitive as other HPs I've had) and I'm thrilled with Amazon and Computer Upgrade King's quick response.

HP was the only company that made a laptop that fit my desired specs: 17", touchscreen, lighted keyboard, number keypad on the side, thin, lightweight, intel i7 or similar. I often use two windows side by side (email & excel, browser & excel for example) and a 17" is perfect for my uses. My laptop is going on strong for several years. I think it's quite pretty and I like that the keyboard area is all one color. The keys have a nice low profile. I would recommend looking at big warehouses for similar model. I only traveled with my laptop once and it was kind of unruly if you don't have the right type of padded bag to protect such a big computer. This is perfect for home use. I either use it in my lap on the couch or I have it on a stand for airflow and use an external keyboard. In the future I may need to use a laptop where you can flip the screen & keyboard so it's closer to my eyes as I am getting older and need to use 125% zoom sometimes. Overall, I'm very happy with HP and laptop so far. Other than forgetting what email and password I used for windows log-in when I first used the laptop, there are no problems.

Just what I ordered.

I had to purchase a laptop for my onboarding at a new job in July of 2021. I liked the look so I spent the $1300, at the time, based on some of the reviews, the over 17" and it being touchscreen. I have to say that overall it's a good laptop. I purchased a lower end of the same model with less RAM and a slower processor, and it's horribly slow. This one is responsive, the screen/video is crisp and clear and there isn't a bunch of lag time while it tries to do it's processing. The worst thing that I can say is that the batter only lasts about an hour and a half to 2 hours, if I lower the brightness of the screen. As long as you have it plugged in, it should do very well for you. If you need to use the laptop off of the battery, adjust the power options to turn everything off within a couple minutes of non-use to make the battery last as long as possible.

This was suppose to be a brand new HP Laptop Computer. The hard drive crashed so I had to send it to HP for support. The Hard Drive in the computer is not a HP part so the warranty will not cover it. This company puts after market, faulty parts in computers and lists them as brand new. Since it has been more than 30 days, they will not refund my money.

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