ZOSI 4K Ultra HD PoE CCTV Camera System 100ft Clarity Color Night Vision

I have had this product for 6 months and it has been super stable. It's the first CCTV system that I have actually manged to enable 'Push' mobile alerts and 9 times out of 10, a person is actually detected and it's not a false alarm. Normally, these systems just support 'Movement' detection, however this is useless as when bushes move or it rains, the system is triggered all the time. This system is able to tell the difference between a car or a human which is great so when I have the NVR to detect a 'Human', it means no false alarms when it rains or birds land on the lawn - Perfect! The system worked well for 6 months and then appeared to crash at the 'System Initializing' screen on startup which was a real pain. ZOSI Support are very responsive, even at weekends which was a breath of fresh air. They sent me some new firmware releases which successfully got the NVR to boot again but then had further issues with the alerts after Luckily ZOSI support managed to address this issue for me too as it appears that somehow the 'Push Notifications' managed to get disabled, even thought they all looked to be enabled for me in the app. Lynne and Joseph were very responsive and managed to fix these for me too restoring the service that I expected, so many thanks to them for this. I'm hoping that it's going to remain working and stable now but am pleased to have firmware that is only 4 weeks old.

I’m not one to leave reviews and honestly I don’t see the point of leaving reviews until you have fully experienced the product and the dealt with the company that sold it to you when there is an issue. I’ve now had my system for 10 months and hands down the best cctv I’ve ever owned and I am by no means new to CCTVs. I’ve even owned a £1000 setup previously but nothing beats this Zosi system. This is a solid piece of kit and the technology is top class too, everything can be done on the app and the image quality day or night is amazing! I barely have any lights at night by my front door but yet can see clearly through the camera. I love the siren and the flashing lights when it’s triggered within your set parameters. I was even recently able to download a video through the app to share with the police regarding a recent incident near my house. One of my cameras failed recently and Zosi didn’t only upgrade that camera to the newest version for me, but they replaced the entire set of 4 for free and apologised on top for the inconvenience. Thank you very much Ariana! U are a credit to your company Don’t hesitate, buy now!

I am thoroughly impressed with this system, particularly the pristine quality of the cameras. The sharpness of the images captured is truly remarkable, and the added Sound & Light option, which activates in response to any motion or human movement within its range, significantly enhances its utility. What's more, the proactive technical support provided is simply the icing on the cake. All my inquiries were addressed promptly and efficiently, providing a seamless customer experience. Taking into consideration the system's superior features and excellent customer service, I believe it offers great value for the money. Highly recommend this product to anyone in need of a reliable and high-quality security system. All with the power or POE

Shout out to Ariana who after doing some troubleshooting with me is sending out a new camera after mine seems to have failed. Unfortunately this is the second time this has happened but luckily Ariana got me a replacement. Regarding the product itself. The positives and negatives of this product + The quality of the picture is very good for the price as is the quality of the camera itself, seems to be a metal shell. + The mounting mechanism and positioning of the cameras are very intuitive, easy and strong. + It being power over Ethernet really helps with cable management as you can just cut the cable, crimp it on the other side and therefore not make a huge hole in the wall + It can record 24/7 with ease and can be set to just notify you when it sees a human. I also set it so that it lights up when it does see someone and for a private area, it makes a noise to bring extra attention that they are being watched. - Could do with more than a year warranty as I've had 2 cameras fail on me. One going into constant reboot, or one where it would fail at night and go into constant reboot. - The app is absolutely awful. It seems to base the time on my time compared with UTC, it should only consider the time of the camera. But basically, you do it to 4pm and then the timeline will show 3pm as we are currently in GMT+1. - Camera firmware is hit and miss. The automatic night vision mode was too sensitive before an update and not sensitive enough after the update, so at night time it doesn't always pick up people properly as the infrared isn't on. Things that could be improved: * Better documentation on what every term means, I find it doesn't always seem to be readily available * Updates are available but on the NVR it doesn't say and ideally the app could let me know about new updates, what the update does and whether to accept it preferably as an automatic download and update. Also the model on the camera is not what you search for but it is the firmware code you look at e.g camera is ZGXXXX but you look for C182

I purchased these cameras back in July 22 and they have been working perfectly since I installed them and have been Pleased with the quality of the pictures both day and not night and the simplicity of installing them However in the last few weeks the cameras began to fail by resetting themselves or just stopped working. I contacted Zosi customer service and was looked after by a guy called Hugh who I have to say has been outstanding in getting my cameras replaced. He was quick to respond to my emails and always polite. Like a few of the reviews I have read their customer service team are 2nd to none but the concerning issue for me is all 4 cameras failed within 8 months....maybe a bad batch we shall see in another 8 months maybe.

Honestly, I feel that I’ve wasted money on this buy. Firstly, the “claimed” resolution is not worth the hype. I have £30 surveillance cam with a very impressive resolution and added benefit of swivel function that can be controlled remotely. Secondly, the sensors on the cam don’t work properly so smart detection doesn’t seem to work at all. Then the mother of all issues is the ZosiSmart app. Guys this is the worst app with an outdated interface, really laggy, takes forever to respond. I honestly feel this is one of the worst buys for me as my £30 cam is working far better that zosi cams. Not satisfied at all.

Great product, I used my last unit for a year and it recorded very clearly, even when I was far away from the unit I could see what I wanted to see on my phone. Now I'm adding two additional new cameras to my unit I have to say that this camera with the excellent AI alarm feature is exactly what I wanted and I need him to give me home security! Thanks again to Bessie for his advice on camera purchases!

The cameras are really good and thanks to the clarity they helped us catch up with the guy who stole my sons bike from our driveway. However, all 4 cameras packed up within a year, 3 stopped working all together and the forth ones lights don't work properly anymore. Cathy at Zosi has been a great help and has replaced 3 of the 4 cameras. We are in contact with zosi again to try and sort the 4th camera out. Zosi are very quick and helpful to respond and have been very patient with us with our delayed responding and of sending the 3 faulty cameras back, which is very much appreciated.