Do you have an fda required registration number since this is considered a medical device by the fda?

please contact our company directly to discuss FDA requirement. Our parent company has registration with FDA. And we are compliant with FDA requirements.

If you submerged it in water, can you microwave it?

it is not recommended because of the metal in it. i have seen it done but we can't warranty it.

I can not get the heat pack to activate

I have three and have had no problems. Make sure the pack isn't crystalized and in liquid form, which is achieved by boiling. The directions are on the pack. There's a metal disc inside. You have to use a bit of force and push on it. It should be slightly concave and you have to push it with your thumb in the other direction. I'm not sure how else to explain it but once achieved it crystalizes quickly. When it does, knead it until its soft. The heat on mine lasts as long as 30 minutes. Hope this helps.

Quest. for seller: used the pack couple times and now and after proper boiling, it gets hard, hence not usable, as soon as cooled down. defective? Thx

You have to boil it for 20 min then leave it in the hot water for 10 min more. I wrap my pack in a lightweight towel to prevent it from touching the pan. I've had mine for YEARS and it always bounces back. It takes that much time for the chemical inside to reconstitute back to a liquid.

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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Instant Heat Packs Medium (5×9”)- Medical Grade Reusable Green 1-Pack Fast and HOT - Made in USA for Muscle Aches, Back, Arm, Shoulder, Pain Relief, Warmth on the Go; Heating Pad Click Heat

Product ID: 403756904

Details

Age range (description)
Adult
Brand
Heat Wave
Number of Items
1
Special features
Portable
Unit count
1.0 Count

🔥Instant heat up to 130°F

♻️Eco-friendly & reusable

🇺🇸Handmade in the USA

R1625

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

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Description

🔥 Feel the Heat, Not the Pain! 🔥

EASY TO REHEAT - Simply boil to restore heat for multiple uses.
ECO CONSCIOUS COMFORT - Reusable design for a sustainable lifestyle.
DURABLE LONG LASTING - Crafted from premium medical-grade materials.
VERSATILE USE ANYWHERE - Perfect for camping, sports, and everyday aches.
INSTANT RELIEF AT YOUR FINGERTIPS - Experience soothing warmth in seconds!

The Heat Wave Instant Heat Packs are medium-sized, reusable hot packs designed for quick and effective pain relief. Made from medical-grade materials in the USA, these eco-friendly packs heat up to 130°F in seconds and can be reused multiple times, making them perfect for various activities like camping, sports, and everyday muscle aches.

Specifications

ASIN	B002Q6Q4HY
ASIN	B002Q6Q4HY
Additional Features	Portable, Reusable
Age Range Description	Adult
Best Sellers Rank	#99,705 in Health ( See Top 100 in Health ) #671 in Hot & Cold Packs
Brand Name	Heat Wave
Color	Green
Container Type	Pad
Customer Reviews	4.2 4.2 out of 5 stars (322)
Customer reviews	4.2 4.2 out of 5 stars (322)
Is Discontinued By Manufacturer	No
Item Dimensions	14 x 8 x 2 centimeters
Item Form	Pad
Item Weight	0.36 Kilograms
Item model number	HW-59
Manufacturer	Heat Wave Heat Packs from Bent Grass Concepts
Manufacturer	Heat Wave Heat Packs from Bent Grass Concepts
Manufacturer Part Number	HW-59
Material Type	Vinyl
Model Name	Medium Green 1 Pack
Model Number	HW-59
Number of Items	1
Number of Packs	1
Product Benefits	Pain Relief
Product Dimensions	14 x 8 x 2 cm; 360 g
Product Style	Rectangular, Reusable, General-Purpose
Size	1 Count (Pack of 1)
Target Use Body Part	Ankle, Back, Hands
UPC	753182444512 757183767090 794168696358
Unit Count	1.0 Count

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

Vikram D.

The MOLLE sheath is of exceptional quality. Very happy with my purchase.

2 weeks ago

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R1625

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Africa.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago

Imran F.

Very reliable shop with genuine products. Will definitely buy again!

2 weeks ago

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