Cordless Upright Stick Vacuum Cleaner Bagless 2 in 1 Grey and Blue 600W 2 Speed Settings 60 min Run Time, for Carpets & Hard Floors with Crevice & Brush Tool, 2 Year Guarantee RHSV2211

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Purchased last year in September 2025, now suddenly stopped working. Requesting assistance to resolve this issue or arrange a replacement.

The vaccume cleaner is good but the battery dies within a year and unable to find the battery replacement in dubai

Only just bought this, so only used it twice, but so far so good. It's very powerful, suction is great. It's lightweight and I love the lights on the front. The little dust holder is very easy to remove and empty too. I also like the fact that it stands up on its own, and that the handle folds down for easier storage under the stairs. It is very good value for money. I have had one of these Hoovers before, a good few years ago, it lasted years, but then decided on a change, for whatever reason I'm not sure, but unfortunately that change was a Morphy Richards and didn't last as long, so now I'm back with a Russell Hobbs again. I'm nearly 77, so hopefully won't need to buy another one in my lifetime. Here's hoping it lasts as long as the first one.

Ok, full disclosure, I always buy cheap vacuum cleaners, so I can’t compare this to the more expensive brands. I can judge this nifty hoover on it’s own merits. First off I’m a full-time carer so I’m always cleaning up mess. When you’re exhausted, however, the last thing you want to do is plug in the hoover and cart it around. This vacuum appealed to me because it takes the hassle out of hoovering. It’s lightweight, can transform quickly into a handheld cleaner and most importantly, it’s cordless. In this instance the manufacturers claims are justified. The charge gives you around 55 minutes of cleaning which is enough for me to do the whole house. It is in no way cumbersome and easy to manoeuvre. Lightweight enough for vacuuming not to feel like a chore and works well on both carpet and hard floors, although the performance is slightly better on carpet. I’ve cleaned the stairs with the handheld part of the vacuum and was amazed at the debris it picked up. You do have to empty it frequently but that’s easy to do. The filter is easy to clean with a bit of water and left to dry but I can’t find extra filters for sale anywhere. Hopefully this won’t be needed. Then there’s the suction, which is impressive, although slightly better on larger pieces of debris. This is no big deal however, as the cleaning power of this vacuum is still excellent. One more thing: register your warranty online - there is a leaflet inside the product box telling you how. This will give you an extra year’s coverage, just in case anything goes wrong with your vacuum cleaner. It’s good for the environment and good for your pocket! The extended warranty and the performance of the cleaner makes this a great value buy.

At the price point of under £ 75, this is a very good vacuum cleaner. It is not in the same league as a Shark or Bosch, but then the price is much less than half of those. It is basically a hand-held vacuum cleaner that has cleverly been incorporated into a full-size cordless cleaner body. As a result, suction power is moderate and the capacity of the dust chamber is very limited. It is very good with picking up dust and fine particles but struggles with larger bits of dirt. At 22 volts the motor is powerful and the Li-ion battery is good. Too early to judge the useful life of the battery, which cannot be replaced. So when the battery dies, the vacuum cleaner will also have to be discarded. But the 2-year warranty that includes the extra 1-year on registering the product on the Manufacturer's website is certainly very useful. So even if the appliance lasts for a little over 2 years, that means an amortised cost of £ 3 a month, which is not bad at all. For comparison, a previous German brand cordless vacuum cleaner that I bought for around £ 200 lasted a couple of months beyond its 2-year warranty period, with the Li-ion battery losing all ability to retain a charge for more than 2 minutes of use. And a replacement battery was quoted by the manufacturer at over £ 200, which was completely ridiculous. Hence this Russell Hobbs at under £ 75 is fine, as long as it lasts longer than 2 years. The performance of this vacuum cleaner is best when the removable dust filter is completely clean, but the performance deteriorates significantly once the dust-chamber is more than half-full and the filter is also coated with dust and debris. While the filter can be cleaned and washed, a better option is to buy a couple of spare dust filters, so that you always have a new and clean filter in the appliance, while the remaining are drying after washing. This was the performance can be kept at a high level on a daily basis, although the dust chamber will still need to be emptied every day as it is small and fills up quickly. Overall it is a good and decently priced appliance, and performance is good. However, it is not suitable for heavy cleaning where there is too much dust and debris around. For that, a corded vacuum cleaner is the best choice.

A nice, lightweight and easy to use vacuum cleaner (not a Hoover, a Russell Hobbs Vacuum cleaner goodness knows why people call everything that cleans the floor a Hoover!) This is very similar to one I had years ago and have been trying to replace ever since. I just needed something to do a quick clean every morning, which saves getting the regular vacuum out of the cupboard. I don't think the lights are very much use, unless you use it in the dark, but it picks up dust and hair and that's exactly what I need. I've only had this two days so time will tell, but I do believe it's going to prove very useful and reliable.

We've had an old Henry for years and I've spent many a moment frustratingly hauling his heavy red body around the house, watching him get stuck on every door post, looking at me insolently as I desperately try to pull him over the transition from carpet to laminate. I have arthritis and a host of other mobility issues which are just bad enough for something like vacuuming to be much more of a chore than it should be, so I decided to help myself out by getting something much lighter and cordless. I'm not going to lie, I was unduly excited when it arrived and I charged it immediately. It was really easy to put together, everything just slots where it looks like it ought to go, and it started charging without issue. The next day I used it all over the house, which isn't huge but is still 7 rooms, without it losing any power at all. It glides like a dream and after using a big clunky vacuum and then the Henry hoover, which was pretty good on the suction front but was basically an abomination in red, it was delightful to be able to actually easily push a vacuum around for 40 mins without getting tired and hurting my hands. It's very manoeuvrable, you can angle the head around corners and table legs and under sofas with ease and it glides very well over laminate, carpet and lino. The only thing it doesn't do as well as a heavier duty vacuum is pick up a lot of hair. It gets some, especially from the smoother surfaces, but on carpet it didn't always pick it up. I and my husband both have very long hair and we shed like alsatians so we do get a lot of hair build up on the carpet, but we just use a brush to accumulate it and pick it up and throw it away. If you have pets and they routinely shed everywhere you might want something a bit more powerful. But if like me you just need something to zip around an average home without breaking your back or tripping to your death whilst trying to get it up the stairs then this is well worth the purchase, and it is very good for the price. It also folds down at the top to take up less space and I've found it easy to empty and clean. The smaller dustbuster you can remove also works well for the hard to reach places and the stairs. Noise wise, it's the same as any vacuum but there's two settings so you can have it on low if you want it to be less loud. My bird screams at it slightly less than he does the Henry. It holds its charge well so far, I used it a long time the first time and then a few quick run rounds after before needing to recharge it. It shows in the front in lights when it's running low which is handy. It comes with a years guarantee if you run into any issues (you can change this to two years registering online). I would highly recommend this vacuum and am not ashamed of the inordinate amount of pleasure I get from pushing its light weight around without pain shooting up my back and wrists. The only thing that's slightly strange is the lights on the head, they're quite bright and I can't think of anywhere in our house that's really dark enough to warrant them but I suppose if you get up in the middle of the night and fancy a cheeky clean theyre quite useful 😂