I received the suitcase and it is locked! What is the code to open the lock?

Mine arrived locked too, I tried everything to open. Eventually after starting at 000, 629 tries at the combination later it finally popped open. That took about 25 minutes. Good luck!

What is the empty case weight?

The 28” is advertised as 9.5lbs. Mine just arrived and it weighs 10.1lbs on my luggage scale.

Will the 28” spinner be a problem while checking in the bag with American Airlines? They say the checked bag should be 62” and this is 65”

I got the 24 inch and measured it and found out that the dimensions here on Amazon as well as on the Samsonite website isn't accurate. The 24 inches was supposed to be 60.9 linear inches according to Samsonite website, but I measured it and it was just 57.5 inches. When expanded, it was 59 inches. So I returned it and now thinking if I should just get the 28 inches.

How I unlock it if forgot password??

Only issue with suitcase was no instructions on setting combo. BUT called Samsonite and were so helpful. Use a pen tip to push in the lil divot inbetween dials and lock. Reset. Push lock to the combo and pop, unlocked

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

Freeform Hardside Carry-On Luggage with Spinner Wheels - Hardshell Suitcase - TSA, Airline-Approved - Expandable Hard Shell, Smooth Rolling Wheels for Lightweight Travel – Black

Product ID: 38126315

🔄8 dual-spinner wheels for smooth mobility

🛫airline-approved carry-on size

🧳34L spacious capacity

R6961

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Africa.

Secure transaction

Description

🧳 Travel smart, travel sleek — your carry-on just got a serious upgrade!

SECURE TSA APPROVED - Integrated combination lock ensures your belongings stay safe while meeting TSA security standards.
OPTIMIZED PACKING SPACE - 34 liters of organized interior capacity with elastic straps, divider, and pouch to keep essentials perfectly in place.
TRAVEL READY DURABILITY - Scratch-resistant, water-resistant polypropylene hard shell built to withstand the rigors of frequent travel.
LIGHTWEIGHT EXPANDABLE - Weighing only 6.5 lbs, this carry-on expands to fit your extra finds without compromising airline compliance.
EFFORTLESS AIRPORT NAVIGATION - Glide through terminals with 8 oversized dual-spinner wheels designed for 360° smooth rolling.

The Samsonite Freeform Hardside Carry-On is a lightweight, airline-approved suitcase featuring a durable, scratch-resistant hard shell and 8 multi-directional spinner wheels for effortless mobility. With 34 liters of organized interior space, expandable capacity, and TSA-approved combination lock security, it’s engineered for the modern professional seeking seamless, stylish travel.

Specifications

ASIN	B01M0A3BKH
Best Sellers Rank	#373 in Clothing, Shoes & Jewelry ( See Top 100 in Clothing, Shoes & Jewelry ) #2 in Carry-On Luggage
Brand Name	Samsonite
Capacity	34 liters
Color	Black
Customer Reviews	4.3 4.3 out of 5 stars (18,575)
Global Trade Identification Number	00043202721359
Handle Type	Telescopic Extendable Handle
Item Dimensions L x W x H	14.5"L x 10"W x 20.5"H
Item Type Name	Carry-On Luggage
Item Weight	6.5 Pounds
Lock Type	Combination Lock
Manufacturer	Samsonite Corporation
Manufacturer Part Number	78255-1041
Material Type	Polypropylene (PP)
Model Number	78255-1041
Number Of Pockets	3
Number of Sections	2
Number of wheels	8
Other Special Features of the Product	Wheel
Pattern	Solid
Shell Type	Hard
Size	Carry-on Spinner
Storage Volume	34 Liters
Strap Type	Stretchable
Style Name	Freeform Hardside Expandable Luggage
Subject Character	Sports
UPC	043202721359
Unit Count	1 Piece
Water Resistance Level	Water Resistant
Wheel Type	Spinner

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Suresh K.

Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

Khalid Z.

Great experience from order to delivery. Highly recommended!

1 week ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.

R6961

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Africa.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Fatima A.

Best international shipping I've ever tried. Worth every penny!

3 days ago

Yusuf A.

Fantastic experience overall. Will recommend to friends and family.

1 month ago

View all Trustpilot reviews