Can you please start selling the pre-filter sponges separately or sadly I'll have to replace this fountain with something else.

I purchased a bag of the foam pre-filters of similar size from another Amazon source. They have a slightly rounded shape on one side of the filter, but they fit and work fine with my fountain.

Where do i put the sponge?

Hello, the purpose of the sponge is to protect the pump and filter impurities to prevent impurities from entering the pump, so the sponge is sleeved on the pump.

How often do you change the pre- filter sponge?

The recommended replacement of the pre-filter sponge is 2-4 weeks. When you change the water to clean the cat fountain and the filter, it is recommended to also clean the pre-filter sponge.

Why does the water not bubble up anymore?

As a pet owner, I clean all parts of the fountain with q tips a toothbrush and soapy paper towels and rinse all parts. Even to take apart the motor. Inside the motor has a propeller which has to be removed using a pair of pliers. With a q tip I push it into and around the metal rod. Dirt and mold can accumulate rinse all parts put back together making sure the electrical connection doesn't get wet.I change the large white filter every 1-1/2 - 2 weeks. And the small filter once a week. Cats gurgitate sometimes and the water gets slimy. If after you clean the bowl and all the parts and the motor no longer works. You may need a new motor. Good luck

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Cat fountain filter 8+2

Product ID: 347852571

Details

Brand
KANCHOU
EU Spare Part Availability Duration
2 weeks
Item Highlight
8 Pack Cat and
Item Weight
2.4 ounces
Material
sponge

📅2-4 weeks filter lifespan

♻️Eco-friendly materials

🛡️Dual-layer filtration system

R609

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Africa.

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Description

💧 Keep your cat’s water fresher, longer — because they deserve the best!

BULK PACK ZERO HASSLE - Includes 8 carbon filters and 2 pre-filter sponges for long-lasting use.
ECO CONSCIOUS PET CARE - Made from environmentally friendly materials to protect your pet and the planet.
HAIR DEBRIS BLOCKED - Foam filter traps hair, dust, and food particles to keep water pristine.
PURE HYDRATION EVERY SIP - Advanced carbon filter eliminates odors and impurities for fresh water.
FITS YOUR STYLE FITS YOUR FOUNTAIN - Compatible with 360° stainless steel and cupcake ceramic pet fountains.

This Cat Water Fountain Replacement Filter set includes 8 carbon filters and 2 foam pre-filters designed to fit 360° stainless steel and cupcake ceramic pet fountains. Made from eco-friendly materials, the dual-layer filtration system purifies water by removing odors, hair, dust, and debris, ensuring your pet enjoys clean, fresh water. Filters should be replaced every 2-4 weeks for optimal performance.

Specifications

ASIN	B097M6ST33
Best Sellers Rank	#9,606 in Pet Supplies ( See Top 100 in Pet Supplies ) #177 in Cat Fountains
Brand	KANCHOU
Brand Name	KANCHOU
Customer Reviews	4.7 out of 5 stars 1,132 Reviews
EU Spare Part Availability Duration	2 weeks
Included Components	NO
Item Highlight	8 Pack Cat Fountain Carbon Filters and 2 Pack Foam Filters for Stainless Steel Pet Drinking Fountain
Item Weight	2.4 ounces
Manufacturer	KANCHOU
Manufacturer Part Number	No
Material	sponge
Material Type	sponge
Model Number	8+2 pack
Number of Items	1
Number of Packs	1
Product Benefits	Removes Odor
Set Name	Cat Fountain Filter Set (8 Carbon + 2 Foam)
UPC	791514464586
Unit Count	1 Count

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Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

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The product exactly matches the description. Very satisfied with my purchase.

5 days ago

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1 week ago

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R609

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Africa.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

Khalid Z.

Great experience from order to delivery. Highly recommended!

1 week ago

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