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The bestselling guide to Toyota’s legendary philosophy and production system―updated with important new frameworks for driving innovation and quality in your businessOne of the most impactful business guides published in the 21st Century, The Toyota Way played an outsized role in launching the continuous-improvement movement that continues unabated today. Multiple Shingo Award–winning management and operations expert Jeffrey K. Liker provides a deep dive into Toyota’s world-changing processes, showing how you can learn from it to develop your own improvement program that fits your conditions. Thanks in large part to this book, managers across the globe are creating workforces and systems that produce the highest-quality products and services, establish and retain customer loyalty, and drive business profitability and sustainability. Now, Liker has thoroughly updated his classic guide to include:Completely revised data and updated information about Toyota’s approach to competitiveness in the new world of mobility and smart technologyIllustrative examples from manufacturing and service organizations that have learned and improved from the Toyota WayA fresh approach to leadership modelsThe brain science and skills for learning to think scientificallyHow Toyota applies Hoshin Kanri, a planning process that aligns objectives at all levels and marries them to business strategyOrganized into thematic sections covering the various aspects of the Toyota Way―including Philosophy, Processes, People, and Problem Solving―this unparalleled guide details the 14 key principles for building the foundation of a powerful improvement system and managing it for ultimate competitive advantage. With The Toyota Way, you have an inspiration and a model of how to set a direction, continuously improve and learn at all levels, continually "flow" value to satisfy customers, improve your leadership, and get quality right the first time. Review: Worth the money. - I am both happy and delightful. Book is in really good condition. Print is not very crisp but not inferior quality by any means. I got this book for almost 500rs and for me it was very good deal. I also happens to be a student of Toyota 15 days TTEP program so I am sure this book surely help me in that and beyond this program. My book is also equipped with Mcgraw hill hologram and I wish you also get the best quality book. Review: Good Quality - Papers & Printings are in Good Quality




| Best Sellers Rank | #107,233 in Books ( See Top 100 in Books ) #191 in Investments & Securities #470 in Management #594 in Industries |
| Customer Reviews | 4.6 out of 5 stars 1,175 Reviews |
R**P
Worth the money.
I am both happy and delightful. Book is in really good condition. Print is not very crisp but not inferior quality by any means. I got this book for almost 500rs and for me it was very good deal. I also happens to be a student of Toyota 15 days TTEP program so I am sure this book surely help me in that and beyond this program. My book is also equipped with Mcgraw hill hologram and I wish you also get the best quality book.
H**D
Good Quality
Papers & Printings are in Good Quality
S**Y
Excellent
Fantastic book. Must buy one
M**9
A must have for everybody.
This book is filled with so much information. Quality is amazing. It is McGraw Hill, so no compromises on that end. A must have for operations people. Or even for others.
R**H
I likeTamil books
Once I read the and I comment it
P**.
Very Comprehensive Book About Lean Manufacturing and Toyota Culture
Must Read book for anyone in Manufacturing. Discuss the toyota culure and lean manufacturing in a very detailed way. Its all about developing people at all levels. Always have a compass but never a roadmap. The reality needs to be constantly checked and acted upon for continous improvement. Review: Excellent book for operations management
P**N
Truley a gem
Must read. Original quality book.
I**!
Great book.
Really informative and good binding
A**D
WOW
perfect book
C**R
Temel Kaynak
Kondüsyonu iyi fakat ürün kağıt kalitesi düşük.
T**O
If you are interested in developing a true learning organization, read this!
Jeff Liker has done a major rewrite of the first edition, putting the development of scientific thinking patterns at the center. He explains how we can develop our organizations into learning systems that organically adapt and develop. Some gems from the book: "TPS is built on a scientific way of thinking - not a toolbox." That's something we might have gotten utterly wrong. "Toyota recognized that learning organizations are built on learning individuals." In many of our organizations, we might be lacking the means to do so on a daily basis and on all levels. "Individuals need to develop... [a scientific] ...mindset through repeated practice, with a coach." Jeff takes us below the surface, and beyond the Lean tools, we see to explain how Toyota purposefully develops a shared mental model throughout the organization by having people practice a scientific way of thinking and acting through different formats and at different stages of their career. What's unique? There is little classroom training. Instead, people are trained on the job, working on real projects with a manager as a coach. Some more gems: "Toyota didn't create a rigid problem-solving method that always has to be followed; they rather provide a framework for developing a scientific way of thinking through practice on real-world problems." Beware the dead A3 posters covering our factory walls. Then they trained their top management first. "The executives, after a career of learning how to problem solve, humbly followed the process (TBP), typically over eight months, for very large issues appropriate for their level. Then, they had to report out to a board of examiners, including Fujio Cho. In about 80 percent of the cases, they were asked to go back and do some more work." Can you believe it. C-suite managers practicing for eight months and more? "To get to habits, we need to change behavior through deliberate practice, repeatedly. What matters is what we do, not what we think we might do. As we look at how Toyota develops people, we see that the company creates conditions that foster certain behaviors, like reducing inventory, so problems surface quickly and visibly and put pressure on problem-solving." Creating a learning system is a top management task! "Challenging people is not enough. The company also teaches managers how to coach—to find opportunities in the course of daily work to give corrective procedural feedback to their team members as they strive to move toward a goal." Become a true learning organization has become a hallmark and even a necessity for 21st-century success. Jeff Liker explains how we can do so.
F**E
⭐⭐⭐⭐⭐ A Masterclass in Lean Thinking and Organizational Excellence
The Toyota Way, Second Edition is a brilliant and deeply insightful update to one of the most influential business books of the 21st century. Jeffrey Liker has taken the foundational principles of Toyota’s legendary production system and enriched them with fresh perspectives, real-world examples, and a stronger emphasis on systems thinking and people development. The book is structured around the 4P model—Philosophy, Process, People/Partners, and Problem Solving—and dives into 14 core management principles that have helped Toyota become a global benchmark for quality, efficiency, and innovation. What makes this edition stand out is its focus on long-term thinking, scientific problem-solving, and the importance of cultivating a learning organization. Liker’s writing is clear, engaging, and packed with practical insights. He doesn’t just present tools—he emphasizes the culture and mindset behind them. This edition also includes updated examples from both manufacturing and service industries, making it highly relevant across sectors. Whether you're a seasoned Lean practitioner, a manager seeking to improve team performance, or a student of organizational behavior, this book is a must-read. It’s not just about Toyota—it’s about building resilient, thoughtful, and continuously improving organizations.
A**E
Great Book if looking to understand how to make processes more efficient
Enjoyable to read with numerous practical examples
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