What can I do if there is no 5G signal?

Ensure your router supports 5G. Check if you have turned on the setting "Combine 2.4 GHz and 5 GHz WiFi Network" in Wifi setting. If yes, only one wifi signal will be shown. If not, both 5G and 2.4G will be displayed, you could manually choose it.

How can we troubleshoot if the internet speed is slower than we expected?

(1) Try to use the PC WiFi Adapter in a place that has a stronger signal. (2) Manually adjust different channels for the router, and find out the optimal channel so that the interference is minimal. (3) Set the router to 2.4Ghz from 5Ghz for a try.

What can I do if no WiFi signal can be detected?

(1) Check if the WiFi function of the nearby router work properly when connected to the cell phone directly. (2) Check whether the wireless router and wireless AP have settings to hide the wireless network name.

What can I do if the internet disconnect when the computer awakens after inactivity?

We suggest you turn off the power-saving mode of the computer, otherwise, it will take about a minute to reconnect to the router when the computer awakens after inactivity, giving the impression that the network is directly disconnected.

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Reviews

O**A

Surprised by it!

I had been trying out some old WiFi dongles but to no avail. Had to order a new one and surprised by how truly fast this thing registered; no need for the CD on Windows 10 as it states. Didn’t expect it to work so easily, and most importantly, so well. Perfect connection and fast, too.

24.07.2021

B**S

Worked straight out of the box

When the Wi-Fi packed in on my laptop I used this as a cheap easy remedy. Plugged it in and it worked. Windows 10 later updated the drivers. Problem solved. No issues so far.

8.10.2021

N**T

Ok but takes a lot to set up

Very fidly set up but it works well ones it is up and running

5.09.2022

T**S

Excellent

I’m not a tech person but my pc is now working, it really was plug in and connect to wifi!! Didn’t need the disk for installation either. I’m really pleased I spotted this and bought it.

19.08.2021

K**R

Spot on

Simple and does what is made to do

8.01.2022

C**L

Worked well

Easy to set up and made a significant difference to Wi-Fi speeds.

18.10.2021

A**R

Plug and blue screen of death m

My clean install of Windows 10 with all updates done plugged in this USB WiFi stick that's supposed to be plug and play no drivers required for windows 10.instant blue screen of death and refused to boot with WiFi stick plugged in removed the stick and reboot got it back to the desktop then plugged in and blue screen of death again. Plug and play more like plug and prey format and reinstall windows 10 same problems removed from the PC and back to normal what a disappointing piece of junk

29.09.2021

L**N

Works great, but software on a CD?

Much better wifi signal on an old MacBook Pro that is used in clamshell mode, rendering the built in wifi aerial useless. It's a bit strange to supply drivers on a CD nowadays though, especially a 3" - how many Mac users will be able to access that?

4.07.2021

Brand	UGREEN
Product Dimensions	4 x 2 x 0.5 cm; 20 g
Item model number	20204
Colour	Black
Operating System	8 . 1,Mac,Win10,Windows 7
Are Batteries Included	No
Item Weight	20 g
Guaranteed software updates until	unknown

UGREEN USB WiFi Adapter AC650 Mini USB 2.0 WiFi Dongle 5Ghz 2.4Ghz Dual Band Wireless Network Adapter for PC Desktop Laptop Computer, Driver-free for Win10/11, Supports Windows 7/8/8.1, Mac

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