I have just read the details of my order and it says in the discretion that you get the holder so i would like to know why it says we get one

I didn’t get one. Just use a flower pot filled with soil to hold them….

We didnt get the incense sticks holder can you tell me why thank you

Hi Simon, these packages are manually packed by the sellers and sometimes errors are made. I suggest you contact the seller directly via “manage my order” and they should post one to you. Alternatively you can return the package to Amazon and request replacement. I have checked my recent sales and could not find your order, it is most likely one of the other sellers.

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HEM Incense Sticks - 24 unique and premium flavours with SAMASIA incense holder for Aromatherapy, Incense Spa, Yoga, Meditation, Healing, Spirituality and Relaxation…

Product ID: 320772929

Details

Brand
SAMASIA
Item form
Cone Oil Stick
Item length
22.86
Manufacturer
SAMASIA LTD
Material
Lavender Wood
Number of Packs
24

🌿100% natural ingredients

🎨24 unique premium fragrances

🔥30 min burn time per stick

R1822

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Africa.

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Description

🌸 Ignite your senses, elevate your space — be the vibe everyone envies!

LONG LASTING RELAXATION - Each stick burns for a consistent 30 minutes, delivering sustained fragrance that transforms your space.
ENDLESS AROMATIC JOURNEY - 480 sticks across 24 exclusive scents to elevate every mood and moment.
VERSATILE WELLNESS RITUAL - Perfectly designed for yoga, meditation, spa, healing, and creating a serene sanctuary at home or office.
PURE ETHICAL CRAFTSMANSHIP - Handcrafted in India using only natural wood flour, resin, herbs, and essential oils—zero chemicals, all authenticity.
ELEGANT SAMASIA HOLDER INCLUDED - Stylish wooden incense holder adds a touch of sophistication while ensuring safe, clean burning.

HEM Incense Sticks offer a premium collection of 24 unique, natural fragrances with 480 sticks total, each burning for 30 minutes. Crafted in India from wood flour, resin, herbs, and pure essential oils, these sticks come with a stylish SAMASIA wooden holder. Ideal for aromatherapy, meditation, yoga, and relaxation, they provide a chemical-free, ethically sourced sensory experience that transforms any environment into a calming sanctuary.

Specifications

ASIN	B094X4D1Y2
Benefits	Meditation
Best Sellers Rank	19,733 in Home & Kitchen ( See Top 100 in Home & Kitchen ) 84 in Incense
Brand Name	SAMASIA
Country Of Origin	India
Customer Reviews	4.5 4.5 out of 5 stars (166)
Item Form	Cone, Oil, Powder, Stick
Item Length	22.86 Centimetres
Item Type Name	Incense sticks
Manufacturer	SAMASIA LTD
Manufacturer Part Number	HEM-MIX-24
Material Type	Lavender Wood, Resin, Sage, Sandalwood
Number of Items	24
Number of Packs	24
Package Size Name	Pack of 24
Scent Name	Assorted

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Ayesha M.

The product exactly matches the description. Very satisfied with my purchase.

5 days ago

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

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R1822

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Africa.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Meera L.

Smooth transaction and product arrived in perfect condition.

3 weeks ago

Anjali K.

The product quality is outstanding. Exactly what I needed for my work.

1 month ago

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