How long does it usually take to ship? And how can I contact the seller for more info on shipping?

I’ve have ordered item on 15 Nov22 . After mulitlple communication I have not received response and suddenly cancel order. It was thanksgiving week deal and 50% off now same item available with regular price and they requested to order with regular price. Very bad customer service. Stay away from this seller

Is this a scam? i'm reading a lot of the reviews asking this. how do i contact amazon?

I wouldnt call it a scam because they ship them mattresses out and you do receive them but they aren’t very good at all. I would only order if you need bare minimum and you don’t mind them being extremely uneven. Better for scrap foam.

Contains Glass fiber on the tag ?

If it does that is normal for the lining of memory foam mattresses especially cheap options on amazon. it is a cheap fire barrier. there are options that are more expensive that specifically don’t use fiber glass.

Where does this seller get off lying to Amazon saying they are no longer active sellers on this site, just to cancel my order and triple their prices?

By Christina Rogers on April 29, 2023

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

Help Track order

Account Cart

FDW | 8 Inch Twin Mattress | Medium Firm | Gel Memory Foam | White

FDW | 8 Inch Twin Mattress | Medium Firm | Gel Memory Foam | White

Product ID: 292282799

Details

Brand
FDW
Cover Material
Jacquard
Fill Material
Gel Memory
Item Firmness Description
Medium
Item Weight
28 pounds
Number of Layers
3

♻️Removable, washable breathable cover

❄️Gel-infused foam for cooling comfort

🛏️8-inch dual-layer medium firm support

R20814

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Africa.

Secure transaction

Description

🛌 Elevate your sleep game with cool, clean, and contouring comfort!

STAY COOL ALL NIGHT - Gel-infused memory foam enhances airflow and temperature regulation for uninterrupted, refreshing sleep.
EFFORTLESS CLEANLINESS - Soft, breathable jacquard cover unzips for easy machine washing, keeping your mattress fresh and hygienic with minimal effort.
DURABLE DUAL LAYER DESIGN - 2" gel memory foam atop 6" high-density base foam delivers stable, long-lasting support without sagging.
CERTIFIED SAFE ECO FRIENDLY - CertiPUR-US certified, free from harmful chemicals and heavy metals, ensuring a healthier sleep environment.
PRESSURE RELIEF FOR EVERY SLEEPER - Body-contouring foam cushions shoulders and hips while aligning your spine, perfect for back, side, and stomach sleepers.

The FDW 8 Inch Twin Mattress combines gel-infused memory foam with a high-density base for medium firm support that cools and contours to your body. Certified safe and featuring a removable, washable cover, it’s designed for all sleeping positions and built to last, making it a top choice for millennials seeking both comfort and health-conscious sleep solutions.

Specifications

ASIN	B08YDJS51B
Additional Features	Breathable, Pressure Relief, Removable Cover, Temperature Regulating, Washable
Age Range Description	Adult
Best Sellers Rank	#170 in Home & Kitchen ( See Top 100 in Home & Kitchen ) #2 in Mattresses
Brand Name	FDW
Color	White
Construction Type	Memory Foam,Gel Foam
Cover Material	Jacquard
Customer Reviews	4.4 4.4 out of 5 stars (19,071)
Fill Material	Gel Memory Foam
Included Components	1 mattress
Item Depth	8 inches
Item Dimensions	74.8 x 11 x 8 inches
Item Dimensions L x W x Thickness	75"L x 39"W x 8"Th
Item Firmness Description	Medium
Item Highlight	Dual Construction \| Pressure Relief, Cooling Foam, Removable and Washable Cover \| Bed in a Box, CertiPUR-US Certified
Item Thickness	8 inches
Item Type Name	CertiPUR-US Certified/Bed-in-a-Box/Pressure Relieving
Item Weight	28 pounds
Manufacturer	FDW
Manufacturer Part Number	MEM-8T138-White-CD
Material Type	Gel Foam
Mattress Coil Type	Encased Coil
Mattress Comfort Layer Material	Gel Memory Foam
Mattress Type	Standard Mattress
Model Name	FDW 8 Inch Twin Mattress
Model Number	MEM-8T138-White
Number of Items	1
Number of Layers	3
Number of Packs	1
Product Benefits	Pressure Relief
Product Care Instructions	Wipe with a dry cloth
Set Name	8 IN
Size	Twin
Style Name	8 IN
UPC	195030034627
Weight Capacity Maximum	1000 pounds
top-style	Euro Top

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Reema J.

Perfect platform for hard-to-find items. Delivery was prompt.

1 month ago

Rajesh P.

Customer service was outstanding when I had questions about the product.

2 days ago

View all Trustpilot reviews

Shop Global, Save with Desertcart

Value for Money

Competitive prices on a vast range of products

Shop Globally

Serving millions of shoppers across more than 100 countries

Enhanced Protection

Trusted payment options loved by worldwide shoppers

Customer Assurance

Trusted payment options loved by worldwide shoppers.

Desertcart App

Shop on the go, anytime, anywhere.