Amazon.com: Small Business Cobranded Card

After being unable to create a new account at USBank, I contacted customer service who unfortunately was not able to help me. I was really confused because my new card showed up pre-activated... ready to swipe and yet I'm unable to confirm my identity on their platform or through their customer service. I'm also unable to view my previous account with American Express or my previous statements for business purposes (that doesn't feel good). Because I was unable to login or work with customer service to get into my account I was somehow able to close the account, or at least that's what the customer rep told me. Super confused still and hopefully I don't get a random outrageous bill from collections in a year or so.I would advise people, especially family and friends to *NOT* obtain a prime business card. I didn't know Amazon would just move or change card providers (I bet its in the fine print though). The whole experience feels kind of slimy. I also don't have access to previous information through american express for the previous Prime Business Card.All in all find a different Credit Card!!!

The card is the only card that offer 5% back so I'm very happy to use it when shopping.

I was sent automatically a new Prime business card. I am in the process of selling my business and DO NOT WANT a new card. I have been unable to contact anyone to close this account as I am opening up a new business and need credit for it. I am disgusted with the inability to contact and speak to anyone at US bank. I cannot access my account online or on the app as they are not recognizing my SS # with the business account. Anyone have any luck getting ahold of a person.

Amazon unilaterally changed the provider from American Express to MasterCard forcing me to update payment information with all my vendors, and making my accumulated points inaccessible. This is supposed to be a small business card, but anyone who has ever been involved with small business knows that nobody has time for crap like this.FOLLOW UP: Amazon closed the original American Express account and transferred the balance to the new Master Card account. However, all the transactions listed (which is only about 30 days worth) are shown as having occurred on the same day. This means I'm going to have dozens of duplicated transactions when this gets imported into my accounting software, and since the original AmEx account is closed there is no way to review the original purchase history.What an absolute crap show

It is very easy to buy as us bankCard Quality is very good

I was a longtime user of the Amazon Business American Express card and am disappointed with Amazon’s transition to the U.S. Bank Mastercard.The biggest issue for me is account management. I preferred the way American Express handled the account and do not like U.S. Bank’s centralized billing structure. For a small business, straightforward transaction tracking, reconciliation, and payment are more important to me than adding another credit card relationship.The transition itself also could have been handled better. My Amazon Business Amex account disappeared from my American Express online account while I still had current transactions and a balance to reconcile. Fortunately, I had previously downloaded my statements and reconciled the account, but customers should not have to worry about losing convenient access to their historical account information during an issuer transition.I use an Amazon-branded card only for Amazon purchases, so simplicity is particularly important to me. At this point, I expect to cancel the new U.S. Bank Business Mastercard.For me, the new card isn’t an improvement. It is a step backward.

My previous AMEX Amazon card was cancelled without my permission even though it expires in 2027. The new Amazon Mastercard was added to my account without my permission and charges from my past three ordered were charged to the Mastercard (which I have not activated) without my knowledge or authorization. Further I was not given the new Mastercard/US Bank account number prior to the card being added. On August 17 I received an email re Amazon’s “card swap”, saying I should have received it in mail by August 10, in a plain white envelope. If this plain white envelope arrived with the card by or before August 10 it was probably thrown out along with the junk mail because I was not notified before it was to arrive. SO I now have a huge mess to untangle w USBank that was not my making. How do I pay them the amount due from unauthorized Amazon charges when I can’t even give them the full card number? Once this is settled I am cancelling all payment methods with Amazon and will start using other vendors who do not cancel and change my payment methods without adequate notification. Fraud? Verging!

I had an account through American Express and through this whole transfer process, I was approved through US Bank. I thought, no problem. I have my business accounts already through US Bank. So I waited to use it until the activation period and waited a few days, then placed a very large order for shipping supplies. Then I found out they cancelled the card after issuing it for no reason. No letter, no anything...just cancelled. So I was told I need to re-apply & they turned me down. Reason, unknown. I have to wait for the letter. I have plenty of other sources, I just found the Prime account easier to segregate shipping costs from my business LOC. Mind you I have other business and personal relationships with US Bank and I don't have bad credit, nor have I ever been late on a single thing. They are loosing my business across the board. US Bank sucks!