Sage - The Barista Pro, Bean to Cup Coffee Machine with Grinder and Milk Frother, Black Truffle - UAE Version, 2 Year Manufacturer Warranty, Free Coffee from RAW

I saw another review saying that even the fine grind is too coarse and when I pulled the first cup that was my initial impression too BUT you can adjust the burr grinder to a much finer grind and that will COMPLETELY change the whole experience so make sure to do that. You have to remove the grinder, there are YouTube guides for it. The machine is very good, some coffee knowledge required but you can pull an amazing espresso.

I bought this in January from Amazon AE (though shipped and sold by Amazon UK). After ten days, I started to notice huge vibrations and then water leakage from various parts and surfaces (including underneath) when steaming milk. I had to return this back to the UK and incurred the shipping fees unjustifiably even though it is a damaged and defective product. Amazon AE is not cooperating even though they are the actual seller. It is highly recommended to buy directly from the certified retailer on Sage website to avail warranty / replacement. Otherwise Amazon is of no use.

the machine is great and works well, but in description said it comes with dosing funnel and with baratza burrs and it didn't, this is not the upgraded version, other than that machine looks amazing and espresso quality is improved from my bambino

Here's what this device can't do: 1. Correct fine grind. Even the minimum grind value (1) gives a coarse grind that is not suitable for making proper espresso. 2. Set the correct temperature. Even the maximum temperature setting does not make the water hot enough. 3. Maintain stable parameters. The grinding quantity and temperature value are always different. Ultimately, if you buy properly ground coffee and buy a normal tamper and scale, you can get a drink that will be similar to espresso. I will say that this device certainly makes better coffee than a fully automatic coffee machine, but this fact does not transfer it from the category of toys.

I was sent an item that wasn’t new it had fingerprints all over and the box wasn’t sealed

So incredibly disappointed. The coffee machine hasn’t worked since day 1. The seller has ignored my request for support/repair. Amazon haven’t supported in any way. I now have a very expensive coffee machine that doesn’t work.

Missing items from the product. Distribution funnel missing and also cleaning powder

The Sage the Barista Pro Espresso Machine is an absolute game-changer for any coffee enthusiast! The value for money is simply great; you're getting a professional-grade espresso machine that delivers exceptional results. With this machine, I can now create coffee shop-quality espressos right in the comfort of my own home. The flavor and aroma are simply unmatched. It's a true barista experience at my fingertips. The package includes a range of incredibly useful accessories that make the whole process a breeze. From the precision grinder to the steam wand, everything is designed for ultimate convenience. The quality of each accessory is top-notch. Using this machine is a breeze, even for someone like me who's not a professional barista. The intuitive controls and clear instructions ensure a seamless experience. It's a joy to operate. Lastly, the sleek design of the Barista Pro is the cherry on top. It looks absolutely stunning in my kitchen, adding a touch of elegance to the space. If you're serious about your coffee, this machine is worth every penny. It's elevated my home brewing game to a whole new level. I couldn't be happier with this purchase!

I decided to take the plunge and move away from pod coffee to sourcing artisan beans from my local roaster and taking control of all aspects of the brewing process. This machine allows me to choose how fine or coarse to grind my beans, exactly how much coffee I use per brew and how long I run the infusion for. The consistency of every step is excellent! I also appreciate the low water alert feature - previous machines I have used only fail when the water runs out, but this one alerts you to refill the reservoir before it runs dry, ensuring you never airlock your pump. I also really like the Dosing Funnel attachment, this make the whole process mess-free! No more grounds scattered all over the countertop! Using the funnel when grinding keeps all the coffee in the brew filter while you tamp it down with the included tamper (which stores away very handily in it's magnetic storage bay). While I don't often use the steam wand to froth milk (I drink my coffee black) when I do, it works flawlessly and is easy to keep clean. I highly recommend this machine for people who really enjoy coffee and want the best tase for the least hassle.

Dosing Funnel was missing,

This is an upgrade on my Sage Barista Express (also an excellent machine) and I’m already enjoying the significantly faster times to heat up, create steam, foam milk, and be ready for the next cup. I’m still working on fully dialling in the extraction but I’m already seeing the potential for improved coffee quality. Reading some of the other reviews, I think it’s important to point out that this is NOT a bean-to-cup machine. It’s primarily a manual operation and you need to understand or want to learn the fundamentals of grind, dose, tamp, and extraction to get good results. Honestly, my first three pulls were terrible. I can imagine anyone expecting to press a button and get a good cup would be sorely disappointed. For me, I love the process of making my own coffee and continually experimenting and improving. With patience and skill, this machine will develop sweeter, richer, tastier espressos and lattes than you can find in most coffee shops. You will be fully rewarded for your investment in the machine, finding your perfect extraction, and using high quality, fresh beans. If you want to push a button, buy a Nespresso. If you want to be a superstar home barista, this is your next purchase. Hats off to Amazon for speed of delivery - only 13 hours from order to doorbell ring!