Alpine Corporation TEC106 3-Tier Fountain

Not worth the money , the pump was defective, still trying to return the product but Amazon has not picked it up yet .

I liked the size, design and affordability of this little fountain. I have a small deck outside my room that I made into a retreat as it’s enclosed with bamboo reed screen for privacy and ambiance. After adding seating, many plants, solar lights and other decor, I wanted a water feature, specifically the sound of water cascading. I needed something that would fit size wise and of course, look nice. I found this fountain and felt it fit perfectly for all my wants and needs, it is very budget friendly and arrived in just a couple of days. Upon its delivery, I immediately unboxed it to assemble, which was quick and easy. I know others said they needed to make modifications but I just followed the directions and it went together easily and as expected so, maybe there have been adjustments made on their end? After assembling I filled full of water before turning on and once plugged in, it was just as advertised and water was cascading down from the top tier into the bottom bowl. It looked and sounded great! I was very pleased with my purchase and took video which I sent along to friends and family who were all surprised at its price point and thought it was really cute. I don’t keep it running continuously but only when home and have my door open so I can hear the water. I sit out on my deck in the early mornings and in the evenings after work because it’s so relaxing, the fountain definitely helped me achieve the goal of creating a nurturing and relaxing space. Then this past weekend I noticed the water level was rapidly dropping and then noticed my rug was getting soaked. I unplugged it immediately to investigate what could have happened? I had not had any previous issue whatsoever with its performance at all. I refilled it back to the recommended level in an attempt to try and find the leak but couldn’t seem to locate it. I kept trying for a couple of days as I was really bummed not to have my water feature…I just couldn’t figure it out and I couldn’t use it anymore so, I got on Amazon to see what could be done…the 30 day return window had come and gone, I was bummed. I decided to reach out to the seller & honestly, was not expecting much but boy was I pleasantly surprised. Not only did they get back to me in a timely fashion responding right back to my email. They acknowledged my issue, verified my purchase and told me not only that a new fountain was on the way but not to worry about sending back the old one and to keep it for parts just in case! Wow!!! Not what I was expecting or what is typical, GOOD customer service is hard to come by and because of this, I would not hesitate to buy from this seller again. I had already shared videos etc with friends and family as previously stated and I know at least one of them want to purchase the same fountain. I will encourage them to do so for sure. It shouldn’t matter the cost of an item purchased, it should perform as promised and if not, it should be made right which was exactly how this situation was handled by the seller, with integrity and professionalism. What an all around good experience it has been to buy this product from this seller, I’m stoked on the fountain and the seller👏🏼👏🏼👏🏼👍🏼👊🏼

Beautiful fountain, easy to assemble, looks great in a garden, attracts a wide variety of birds (given the fact that we are in the city). I even purchased a second one since I was so impressed. Fountain requires a little addition of water every morning. I looked elsewhere for the same fountain but found them at 3 times the price. Very pleased, I only wish that the plug would be 3 feet longer....but this is not a big deal.

I gave this fountain a 5-star rating for two reasons. 1. It looks good, sounds good when running and was easy to assemble. 2. I did have one problem. The center brass tube that goes from the pump and holds everything together above it the upper nut was cross threaded, when I tried to move it , the tube twisted and then was unusable. I called alpine customer service and spoke to a service rep named Eve and explained the situation to her. She said the part I needed was not available as a replacement part and would instead send me a new fountain. All I had to do was send a couple of pictures, the batch number and a copy of the sales receipt. After I did that , I had the new fountain in less than a week.I just want to say thanks to Eve and her team she worked with, They were all outstanding.

It’s a great bird bath and water fountain. Easy to assemble. The birds love it. I have it on a timer to turn on and off automatically. I don’t run it through the winter. It’s plastic but looks good. Hasn’t ever tipped over. You have to keep adding water to it every day or couple days depending on birds using it. And don’t forget to clean it at least once a week. Happy birding.

I am little bit deceive, because finally I just have a bird' bath and not a fountain, I had so hard times to assembly the pump and finally it not works, I don't know if it broke or not. I will buy another pump, because i bought it because it was also a fountain, I love it, it's beautiful, if I can settle the pump problem :( I will be much happier with it, :). but I recommend it, may be I am responsible of the pump problem, but the instructions are not very clear about this part of the assembling.