Question 1

What is the return policy?

Accepted Answer

Not sure. I have gad mine fir about 4 years or more. Guess standard Amazon return window of 30 days.

Question 2

Elderly female seeking best cordless snow shovel.  how does this compare to the snow joe models?  which works better?  any recommendations?

Accepted Answer

This is heavy and awkward to handle so I would not recommend to most with smaller frames.

Question 3

Can you shovel on grass with it for a pet area.

Accepted Answer

We have two bulldogs.  We make a path for them out into the grass and it works great.  Most of the time the grass is frozen.

Question 4

Brand new battery doesn’t charge anyone else have this problem

Accepted Answer

We are sorry to hear about the experience you have encountered with this battery/charger. Here are a few troubleshooting suggestions to check out.
1) When the battery is inserted, the light should begin flashing green to indicate the battery is charging. If this light is not igniting or is flashing red, this may indicate an issue and we would be interested in hearing more about this. If the light simply goes solid red, try removing the battery and unplugging the charger for about 10 minutes and place them both indoors in a room temperature setting, as this might indicate the battery is at the incorrect temperature to be charged.
2) Ensure that the battery has been fully inserted into the charger. Sometimes this requires a firm push into place to make sure that it has been properly seated.
3) Try resetting the charger. To do this, simply unplug it for approximately 10 minutes and then plug it back in and try reinserting the battery. If the charger has been plugged in for extended periods of time, this can sometimes cause the charger to malfunction.
Should you continue to experience a problem with the battery and charger, please contact us so that we can complete troubleshooting with you and gather necessary unit information. All we ask that you have access to the battery and charger

ASIN	B00YYPQPYC
Best Sellers Rank	#15,220 in Patio, Lawn & Garden ( See Top 100 in Patio, Lawn & Garden ) #32 in Snow Shovels
Brand	Greenworks
Brand Name	Greenworks
Clearing Width	12 inches
Color	Green
Customer Reviews	3.8 out of 5 stars 896 Reviews
Engine Type	4 Cycle
Global Trade Identification Number	00841821019358
Ideal Snow Depth	6 inches
Item Dimensions D x W x H	15.16"D x 15.75"W x 36.81"H
Item Type Name	Snow Blower
Item Weight	19.5 pounds
Manufacturer	Greenworks
Manufacturer Part Number	2600602
Manufacturer Warranty Description	3 Year
Maximum Throw Distance	20 inches
Model Number	2600602
Number of Items	1
Power Source	Battery Powered
Product Dimensions	15.16"D x 15.75"W x 36.81"H
Specification Met	ETL
UPC	841821019358
Unit Count	1 Count
Voltage	80 volts

Greenworks 80V (75+ Compatible Tools) 12” Brushless Cordless Snow Shovel, 2.0Ah Battery and Charger Included

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