Does it come in just a flat box or is the flat box in a giant box filled with bubble wrap

The Artisan flat cardboard packaging comes bubble-wrapped. Whether that's in a larger box I'm pretty sure but not 100%. Once unwrapped, the Artisan cardboard package was in perfect condition as seen in a video I posted to answer another question about the packaging.

Does the pad come flat in a package or rolled?

The pad comes flat in Artisan's sturdy cardboard packaging. Artisan's square label is in the middle of the front side and is written beautifully in Japanese and English. Artisan's logo is also stamped on the front. The package is opened with a cardboard tab used to pull a ribbed line near/along one edge. I've also ordered pads directly from Artisan before, and this one is genuine.

how would I clean it?

Soak in tub with lukewarm water and a little dishwater detergent. Leave for a an hour. Scrub with microfiber washcloth. Gently work edges with a soft toothbrush. Leave for another hour our two. Rinse thoroughly with cold water. Air dry on flat surface. Will be like new.

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ARTISAN Hien (Black/XL) [FX-HI-SF-XL-B] FX Soft (Japan Import)

Product ID: 259070317

Details

Brand
Artisan
Colour
Black
Material
Polyester
Recommended uses for product
Gaming
Special features
Non-slip

📏49x42 cm XL size

🛑World-class non-slip sole

🧵Knitted polyester surface

R2874

Duties & taxes included

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Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🎯 Master your moves with Japan’s game-changing mousepad innovation!

DURABLE WASHABLE - Water-washable design maintains peak performance and resists curling over time.
PRECISION XL SURFACE - Generous 49x42 cm size for expansive, uninterrupted mouse movement.
EFFORTLESS GLIDE STOP - Unique satin-textured surface balances smooth initial glide with secure stopping power.
NEXT LEVEL NON SLIP GRIP - Advanced sucker-structure sole ensures zero slip, even in intense gaming sessions.
INNOVATIVE MULTI HARDNESS - Dual-layer softness with XSOFT/MID hardness for tailored control and comfort.

The ARTISAN Hien FX Soft XL mousepad, crafted in Japan, features a 49x42 cm knitted polyester surface with a revolutionary multi-hardness layer for unmatched control. Its advanced non-slip sole and satin texture deliver a perfect balance of smooth glide and precise stopping, ideal for gamers and professionals seeking superior performance and durability.

Specifications

ASIN	B07F61BYQP
Antenna Location	Gaming
Best Sellers Rank	#26,379 in Computers ( See Top 100 in Computers ) #571 in Mouse Pads
Brand	Artisan
Color	Black
Country of Origin	Japan
Customer Reviews	4.7 4.7 out of 5 stars (790)
Enclosure Material	Polyester
Fabric Type	SOFT
Item Dimensions L x W	42L x 49W centimeters
Item Thickness	4 Millimeters
Item Weight	180 Grams
Manufacturer	Artisan
Mfr Part Number	FX-HI-SF-XL-B
Model Number	FX-HI-SF-XL-B
Shape	Rectangular
Unit Count	1 Count

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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TrustScore 4.5 | 7,300+ reviews

Abdullah B.

Great price for an authentic product. Fast international shipping too!

3 weeks ago

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Smooth transaction and product arrived in perfect condition.

3 weeks ago

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R2874

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Africa.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

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Excellent communication throughout the order process. Product is perfect.

2 weeks ago

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Perfect platform for hard-to-find items. Delivery was prompt.

1 month ago

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