Does it come in just a flat box or is the flat box in a giant box filled with bubble wrap

The Artisan flat cardboard packaging comes bubble-wrapped. Whether that's in a larger box I'm pretty sure but not 100%. Once unwrapped, the Artisan cardboard package was in perfect condition as seen in a video I posted to answer another question about the packaging.

Does the pad come flat in a package or rolled?

The pad comes flat in Artisan's sturdy cardboard packaging. Artisan's square label is in the middle of the front side and is written beautifully in Japanese and English. Artisan's logo is also stamped on the front. The package is opened with a cardboard tab used to pull a ribbed line near/along one edge. I've also ordered pads directly from Artisan before, and this one is genuine.

how would I clean it?

Soak in tub with lukewarm water and a little dishwater detergent. Leave for a an hour. Scrub with microfiber washcloth. Gently work edges with a soft toothbrush. Leave for another hour our two. Rinse thoroughly with cold water. Air dry on flat surface. Will be like new.

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ARTISAN Hien (Black/XL) [FX-HI-SF-XL-B] FX Soft (Japan Import)

Product ID: 259070317

Details

Brand
Artisan
Colour
Black
Material
Polyester
Recommended uses for product
Gaming
Special features
Non-slip

📏49x42 cm XL size

🛑World's best non-slip sole

🧼Water washable & durable

R4055

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Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

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Description

🎯 Elevate your game with Japan’s precision-crafted glide & grip revolution!

DUAL HARDNESS TECH - Unique multi-layer design with XSOFT/MID hardness for tailored control and comfort.
PRECISION XL SURFACE - Generous 49x42 cm size for expansive, uninterrupted mouse movement.
NEXT GEN GLIDE STOP - Innovative satin polyester surface balances ultra-smooth glide with razor-sharp stopping power.
EFFORTLESS MAINTENANCE - Machine washable without losing performance—stay fresh, stay sharp.
UNMATCHED NON SLIP GRIP - Advanced sucker-structure sole ensures zero slip, even in intense gaming moments.

The ARTISAN Hien FX Soft XL mousepad is a Japanese-engineered gaming essential featuring a 49x42 cm satin polyester surface with innovative multi-hardness layers. It delivers a perfect balance of smooth initial glide and precise stopping, supported by a world-class non-slip sole. Water washable and durable, this mousepad is trusted by gamers in over 60 countries for superior control and comfort.

Specifications

ASIN	B07F61BYQP
Additional Features	Non-slip, Washable
Antenna Location	Gaming
Best Sellers Rank	#12,634 in Computers ( See Top 100 in Computers ) #249 in Mouse Pads
Brand	Artisan
Color	Black
Customer Reviews	4.7 4.7 out of 5 stars (789)
Enclosure Material	Polyester
Fabric Type	SOFT
Item Dimensions L x W	42L x 49W centimeters
Item Thickness	4 Millimeters
Item Weight	180 Grams
Manufacturer	Artisan
Mfr Part Number	FX-HI-SF-XL-B
Model Number	FX-HI-SF-XL-B
Number of Items	1
Number of Packs	1
Shape	Rectangular
Size	16.5"L x 19.3"W
Theme	Sport
Unit Count	1 Count

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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R4055

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Africa.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

Sneha T.

Received my product in pristine condition. Great service overall.

1 month ago

Yusuf A.

Fantastic experience overall. Will recommend to friends and family.

1 month ago

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