LG TONE Flex Wireless Bluetooth Stereo Neckband Earbuds HBS-XL7-32-Bit Hi-Fi DAC, Meridian Audio, Black

Let me say that 1 star is too much for this product, if I can return it back I would, I am in Dubai, had purchased the item from Amazon.ae but the shipment is from US, so they will cover only 50AED shipping refund, while I have to pay 200AED shipping cost. The sound is so terrible, the retractable system is not working at all, this is totally a rip-off. I had a previous version and the sound was very good, the retractable system was working just fine, the material was so bad it had broken, that is why I made this dreadful order.

I have owned LG tone, tone active, and now the tone flex. I have also tried the skull candy ink'd as well as 3m worktunes. The worktunes aside for their in depth sound as the are also ear safety and block -24 decibels from environment. My power team was the Tone active with worktunes (one playing music the other tuned to vocal bands to hear talk on loud sites [with third party app]), now is the age of Flex. Sound quality with the meridian is clear and loud with the newly added treble boost to the Tones already awesome Equalizer. All my tones had bass boost function that was my original reason to buying the actives as well as the comfort and stay in place they offered. Now far better at it all the Flex offers best sound quality than those I have mentioned and even a little to noise cancellation above the active but nothing like the work tunes (cause they are built to), deep rich sound. They stay on the neck in a comfortable light weight feel far less constricting than the actives yet much better than most around neck styles. Power in the battery seems to last about 9 hours with medium (8) volume of continuous play. Lastly it may just be my phone but the Google assistant button will not work correctly however the double tap power/play button will still bring up the prompt. Otherwise in call clarity and wind cancel is great. Great idea having two mic's.

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These things rock! Google assistant is pretty annoying if you have an iPhone but the rest of it can’t be faulted. The buttons are a similar concept to the original iPhone headphones where you click the button twice to go forward and three times to go back The sound quality is good enough for my tone deaf ears and I’ve been told the sound quality of the microphones when I’m on hands free calls is way better than the my platinum 1100’s Plus the last ones broke because they kept getting stuck around my bag when I tried to take it off so the flex is a win! If you want top of the line wireless headphones, go spend the $500+ that they’re worth, otherwise, these rock

I hope this helps someone. I wanted a bluetooth headset that could stay connected to two devices at once: 1) windows PC (MS surface Pro) for remote working with MS Teams and WebEx meetings, 2) cell phone for phone calls (Samsung S9+) It works perfectly for the above use without any switching needing to be done by me BUT getting it setup was not intuitive. If you are trying to do similar, here are the high level steps: 1) turn on headset into pairing mode first time - pair to Windows 2) turn off headset 3) turn on headset into pairing mode (hold on button for 4 seconds) and pair with phone 4) after pairing with phone, goto Windows PC and connect headset from blue tooth devices again. In my case, the above sequence was important. It would not work if I paired the phone first but your mileage may vary. Btw, the mike sounds amazing on this for meetings and phone calls. I do not use Google assistant so that is a wasted feature for me but apparently this model has better microphone than the one without google assistant so it is worth the extra dollars. The unit is very comfortable just hanging around my neck and i only use the ear buds for phone calls (use the pc speakers for audio output and the headset for microphone only) I am very happy with this product and feel that multipoint bluetooth should be push much more by headset manufactures than they are now. It is a great feature that i didn't even know existed until this past month. Good luck

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