Sage - The Barista Pro - Bean to Cup Coffee Machine with Grinder

Don’t trust this company. Bought a machine, it says 2 years warranty, when you try to contact them they are not responding, Fro the third month the grinder starting giving me problems

the machine is great and works well, but in description said it comes with dosing funnel and with baratza burrs and it didn't, this is not the upgraded version, other than that machine looks amazing and espresso quality is improved from my bambino

So incredibly disappointed. The coffee machine hasn’t worked since day 1. The seller has ignored my request for support/repair. Amazon haven’t supported in any way. I now have a very expensive coffee machine that doesn’t work.

The foam part does not work in this machine,, its my second sage coffee machine with the same issue ,,

I bought this in January from Amazon AE (though shipped and sold by Amazon UK). After ten days, I started to notice huge vibrations and then water leakage from various parts and surfaces (including underneath) when steaming milk. I had to return this back to the UK and incurred the shipping fees unjustifiably even though it is a damaged and defective product. Amazon AE is not cooperating even though they are the actual seller. It is highly recommended to buy directly from the certified retailer on Sage website to avail warranty / replacement. Otherwise Amazon is of no use.

Missing items from the product. Distribution funnel missing and also cleaning powder

This is a fantastic coffee machine. I feel like a proper barista using it. It’s perfect for home use. Firstly it’s incredibly stylish ( I have the Brushed Stainless Steel ), sleek and easy to clean. The size is just perfect on the kitchen counter, we have a galley kitchen that isn’t particularly big but the machine fits in perfectly and is not too big. The instruction booklet is easy to read and helpfully has several pages clearly worded, with diagrams, on how to use and set the settings for first use. Also pages for troubleshooting. There are two settings for coffee dispensing - 1 shot or 2 shot. The frother is excellent and with a bit of practice ( and lots of YouTube tutorials) you can be making coffee art like a pro! The timer to dispense coffee and grind settings for the beans there are clear instructions what to set them to in the manual but I did alter slightly to reduce output and get a slightly finer grind of coffee. The great thing is it’s very easy to adjust to suit your taste/ beans and very user friendly. As you can see in the photos this Barista Pro machine delivers a professional level of creme on the coffee that you would expect in a high end independent coffee shop. The coffee comes out so smooth and flavourful as well as perfectly hot even if you have just turned the machine on. This is the perfect buy or gift for any coffee lover, a machine that respects the standards we now expect from our coffee and allows you to treat it as more of a passion and art form than most standard coffee machines. It’s never leaked and it’s very quiet as well. Looks stunning, easy to clean, great digital display, durable solid materials, well built and delivers a great cup of coffee.

Dosing Funnel was missing,

This is an upgrade on my Sage Barista Express (also an excellent machine) and I’m already enjoying the significantly faster times to heat up, create steam, foam milk, and be ready for the next cup. I’m still working on fully dialling in the extraction but I’m already seeing the potential for improved coffee quality. Reading some of the other reviews, I think it’s important to point out that this is NOT a bean-to-cup machine. It’s primarily a manual operation and you need to understand or want to learn the fundamentals of grind, dose, tamp, and extraction to get good results. Honestly, my first three pulls were terrible. I can imagine anyone expecting to press a button and get a good cup would be sorely disappointed. For me, I love the process of making my own coffee and continually experimenting and improving. With patience and skill, this machine will develop sweeter, richer, tastier espressos and lattes than you can find in most coffee shops. You will be fully rewarded for your investment in the machine, finding your perfect extraction, and using high quality, fresh beans. If you want to push a button, buy a Nespresso. If you want to be a superstar home barista, this is your next purchase. Hats off to Amazon for speed of delivery - only 13 hours from order to doorbell ring!

The Sage the Barista Pro Espresso Machine is an absolute game-changer for any coffee enthusiast! The value for money is simply great; you're getting a professional-grade espresso machine that delivers exceptional results. With this machine, I can now create coffee shop-quality espressos right in the comfort of my own home. The flavor and aroma are simply unmatched. It's a true barista experience at my fingertips. The package includes a range of incredibly useful accessories that make the whole process a breeze. From the precision grinder to the steam wand, everything is designed for ultimate convenience. The quality of each accessory is top-notch. Using this machine is a breeze, even for someone like me who's not a professional barista. The intuitive controls and clear instructions ensure a seamless experience. It's a joy to operate. Lastly, the sleek design of the Barista Pro is the cherry on top. It looks absolutely stunning in my kitchen, adding a touch of elegance to the space. If you're serious about your coffee, this machine is worth every penny. It's elevated my home brewing game to a whole new level. I couldn't be happier with this purchase!