Anyone have any luck getting a refund within warranty period? Mine nearly 1yr old and got a leak. Have tried email and fb

I messaged via amazon with 24 hours gave me full refund even though I hadn't asked for 1 so I could reorder. It was almost 2 years old when they did this. Great seller

Do i put the fleece side on my skin? The picture shows the other way, but that means only a thin bit of mesh between my skin and something straight ou

Yes you put mesh part towards skin

Will this fit around the jaw and over the top of the head for post oral surgery and jaw pain?

Yes it would fit around your jaw/head. You can put it on as right as you need. Might be a little hard when they first come out the freezer but after a few minutes you’ll be fine!

Any good for treatment of painful shin-splints caused by running?

Yes excellent & because it comes with it own wrap around strap it means you can have the ice packs directly on the painful joints, hope they help I use mine all the time.

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Description

❄️🔥 Stay cool or heat up your recovery game with Magic Gel’s flexible, reusable ice packs!

QUICK CONVENIENT - Ready in minutes from freezer or microwave, making pain relief fast and hassle-free.
DURABLE SAFE DESIGN - Tear-resistant, odor-free PVC ensures hundreds of uses without leaks or mess.
SECURE ADJUSTABLE STRAP - Stay active while healing—elastic strap keeps the pack firmly in place without slipping.
DUAL TEMPERATURE THERAPY - Switch seamlessly between hot and cold compresses for all your recovery needs.
VERSATILE RELIEF ANYWHERE - Wrap it, strap it, and soothe knees, shoulders, back, and more with perfect contouring comfort.

Magic Gel Ice Packs offer multipurpose, flexible cold and hot therapy with a secure adjustable strap, made from durable, leakproof PVC for safe, reusable pain relief on knees, back, shoulders, and more.

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Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

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