The adjustable strap, straws and straw brush are missing from my order. How can I get them?

I thought mine were missing, too, but then I found them inside of the water bottle. The 2 straws, straw cleaner and strap for the carrier were all inside.

Can I get replacement caps for it?

Yes, search Buzio Replacement Accessories! You get a cap, 2 straws, and a straw cleaner for $14.99 plus tax if applicable! I just went ahead and paid the extra $20 and upgraded to the 64 oz! I love Buzio!

Hello, Thanks for your question. Our water bottles is 100% leak proof and we promise a lifetime warranty against the manufacture defects. Please feel free to contact our customer service if any questions, we will do our best to help you, thanks Best Regards, BUZIO Customer Service

Hello, Thank you for your inquiry. The water bottles are designed and registered in USA, and produced by the Chinese factory who also make water bottles for other famous brand such as Hydro. We are assured that all products are produced at the highest level and strictly controlled before the sale and we have promised a lifetime warranty. Should you have any questions, please feel free to contact us, we will be always here and glad to help you. Thanks Best regards, BUZIO customer support

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BUZIO Half Gallon Water Jug Insulated Stainless Steel (Cold for 48 Hrs)

BUZIO Half Gallon Water Jug Insulated Stainless Steel (Cold for 48 Hrs)

Product ID: 238677817

Details

Brand
BUZIO
Capacity
64 fluid
Color
Shadow
Recommended Uses For Product
Coffee Juice
Special Feature
Keep Cold 48

🔒100% leak-proof triple-seal lids

🔥Keeps drinks hot 24 hrs

❄️Keeps drinks cold 48 hrs

R3107

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Africa.

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Description

💧 Stay cool, stay hot, stay ahead with BUZIO.

BUILT TO LAST - 18/8 stainless steel with triple-layer copper plating resists dents & flavor transfer.
HYDRATION ON STEROIDS - Half-gallon capacity means fewer refills, more productivity.
TRIPLE LID VERSATILITY - Switch between straw, spout, or handle lids for every adventure.
LIFETIME HYDRATION PARTNER - Backed by a worry-free lifetime warranty and premium accessories.
ICE CUBE FRIENDLY WIDE MOUTH - Easy cleaning and perfect for adding ice to keep it chill.

BUZIO’s 64oz insulated water jug features double-wall 18/8 stainless steel with triple-layer copper plating, keeping beverages cold for 48 hours or hot for 24. It includes three 100% leak-proof lids (straw, spout, handle) for versatile use, a wide mouth for easy cleaning and ice addition, and comes with a lifetime warranty and premium accessories—perfect for active professionals who demand durability and style in hydration.

Specifications

ASIN	B08C2N95HT
Additional Features	Keep Cold 48 Hrs, Keep Hot 24 Hrs, Leakproof, Triple Layer Copper-Plated, Vacuum Insulated
Age Range Description	Adult
Base Diameter	10.96 centimeters
Best Sellers Rank	#32,652 in Kitchen & Dining ( See Top 100 in Kitchen & Dining ) #439 in Insulated Bottles
Brand Name	BUZIO
Cap Type	Straw Cap, Spout Cap, Flex Cap
Capacity	64 fluid ounces
Color	Shadow
Customer Reviews	4.7 4.7 out of 5 stars (16,131)
Included Components	Silicone Sleeve, Spout Lid, Straw, Straw Lid
Item Dimensions W x H	4.92"W x 9.84"H
Item Type Name	Insulated water bottle
Item Weight	0.1 kg
Manufacturer	BUZIO
Material Type	Copper, Metal, Stainless Steel
Model Name	1B120007
Number of Items	1
Product Care Instructions	Hand Wash Only
Recommended Uses For Product	Coffee, Juice, Soup, Tea, Water
Theme	Sport
Unit Count	1 Count

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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R3107

Duties & taxes included

In stock

Sold byAmazon South AfricaDelivered byDesertcartCustomer service byDesertcartReturns14 days · 30 with PRO

Buyer Protection · Full refund if your order doesn't arrive as described.

Desertcart purchases this item on your behalf and handles shipping, customs, and support to South Africa.

Secure transaction

Trustpilot

TrustScore 4.5 | 7,300+ reviews

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